7 Replies Latest reply: Feb 2, 2013 7:44 AM by Japancakes
Japancakes Level 1 Level 1 (0 points)

Long story short. I hit Software Update on my iPad. I use iCloud, keep all of my hardware and software up to date. As soon as I did, the iPad displayed the connect to iTunes screen and will not come out of recovery mode. iTunes displays that the iPad is in recovery mode and needs to restore before updating. I go through the prompts. Download goes through and then displays a message saying "The software for the iPad "iPad" was corrupted during download" I have tried this process multiple times and get the same result. I have tried DFU mode but still never get out of the connect to iTunes screen. Very frustrated. I would appreciate any help.

  • GrumpyGator Level 5 Level 5 (4,560 points)

    Are you using itunes 11 on computer?

     

    You can also try a different computer.

     

    How did you attempt DFU mode?

     

     

    DFU mode = Device Firmware Update mode

     

    DFU mode is a mode where the iPod Touch/iPhone will be made to force a restore of the firmware into whatever version firmware it is given.

     

    Getting your iPod Touch/iPhone into DFU mode is somewhat tricky, and it may require some patience/practice because timing is essential to get it to DFU mode and not into recovery mode.

     

    1. First, Open up iTunes, plug in your iPod Touch/iPhone to the CPU's USB port. Turn on your CPU's speaker and make sure it is loud enough that you can hear it.

     

    2. Hold down the Home button and the Power button ( simultaneously, until the screen goes black and the device turns off. (past the red slider/slide to power off screen)

     

    3. Now let go of the Power button, but continue to hold the Home button. Your iPod Touch/iPhone should have turned off and the screen should not be on.

     

    4. After around ~10-20 seconds, you will hear a noise (beep/ding) from your CPU as if it had just recognized a new hardware device, now iTunes should recognize it in DFU mode.

     

    5. After iTunes recognizes the iPod Touch/iPhone, let go of the Home button otherwise it will go into recovery mode and you will have to do the entire DFU process over again.

     

    6. You will know when you have put your iPod Touch/iPhone correctly into DFU mode when the display is blank and that you do not have anything on your device.

     

    And you are done, now you can install any iPod Touch/iphone,ipad on to your device via the iTunes SHIFT recovery method.

  • Japancakes Level 1 Level 1 (0 points)

    Thanks for trying to help again GrumpyGator. It's simply not working. Have tried on multiple computers and get the same file corrupted message. Looks like I'm going to be calling Apple and trying to figure out next steps.

  • Gwen Rusch Level 1 Level 1 (0 points)

    Does this apply to iPad 2 Wifi+3G? coz i tried this but still did not fix the problem...

    it just got me so frustrated coz i had to download the update again thru iTunes w/c

    it says "iPad software update 5 hours remaining" [5 HOURS!!!???] and when you

    are about to install it says file corrupted or something like that then it would ask

    you to update and restore again! this really so frustrating... any updape on how you

    fixed the problem? if you have...   

  • GrumpyGator Level 5 Level 5 (4,560 points)

    Apparently, some users have found a solution within this thread

     

    https://discussions.apple.com/message/21108922#21108922

  • Demo Level 10 Level 10 (80,885 points)

    There are a couple of suggestions in this one as well.

    https://discussions.apple.com/message/21083119?ac_cid=sa123456#21083119

  • Japancakes Level 1 Level 1 (0 points)

    thanks. got it back up and running.

  • Japancakes Level 1 Level 1 (0 points)

    thankd demo. got it up and running.