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If apple replaced my iphone with a refurbished one,can I require them to give me a brand new one?Or give back my original phone.
iPhone 5
How do you know its a refurbished one? Apple don't do this normally.
You cannot tell whether it's a refurbished one or a new one.
There is no differences.
What do you mean by 'apple dont do this normally'?you mean apple will not replace the phone with a refurbished one?
What do you mean no differences?
What visible defects does the replacement phone have?
I just dislike what they said refurbished serial number usually start with 5k.
Yes, apple will not replace the iPhone with a refurbished one.
So there are no visible defects? The Apple warranty clearly states that a replacement may be a refurbished unit.
Melle123:Are you sure?
So,If that possible that they will replace it will a brand new one too?
Melle123 wrote:
How do you know its a refurbished one? Apple don't do this normally.
Actually, that is indeed the normal thing. iOS devices (iPhone, iPod Touch, iPad) replaced under warranty are routinely replaced with OEM factory refurbished units. Only rarely will a warranty replacement be a brand new unit, such as when refurbished inventory is unavailable.
The only time you are likley to get a new unit is if you are returning your new iPhone within the 30day unconditional return period, when technically what you are doing is returning for refund and then buying a new one (but they actually will just swap it at the store to accomplish that).
Once your unit is past the unconditional return period, it is no longer "new", so almost no company will give you a new one in exchange- everybody uses refurb's for warranty exchanges on mobile devices.
Didn't know that! Learned something again today. Thanks 🙂
So you mean if I return my iphone within 30 days,then I will get a new one right?
Only in the US is 30 days, everywhere else is 15 days.
As Michael stated above, you'll have to return yours for refund and then purchase another.
If I received a refurbished iphone,can I require apple for a brand new one?
