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When I open my mail it shuts down

When I open my mail and then almost immediately it shuts down.

The dialog box says 'Mail unexpectedly quit'. I have tried restarting the computer but to no avail.

I can't open my mail.


Can somebody help me? Please?



Thanks

iMac, Mac OS X (10.5.8)

Posted on Jan 31, 2013 9:39 AM

Reply
1 reply

Jan 31, 2013 10:13 AM in response to valderieke

Hello,


Open Console in Utilities & see if there are any clues or repeating messages when trying to open Mail.


Or...


"Try Disk Utility


1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*

3. Click the First Aid tab.

4. Select your Mac OS X volume.

5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."


http://docs.info.apple.com/article.html?artnum=106214


Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.


(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)


If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

When I open my mail it shuts down

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