HT1595: Apple TV (1st generation): Troubleshooting wireless connections

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bkerson

Q: My Apple TV will not play iTunes movies or TV episodes. All other icons on the initial screen work; Netflix, YouTube,Trailers etc. When I press the Movies icon, TV says "accessing iTunes" and then reverts to initial screen. Same for TV Shows.

My Apple TV will noy plat iTunes movies or TV Shaoes. All other initial screen icons work; Netflix, You Tube, Trailers etc. When I click on Movies, I get the "accessing iTunes store" message and then revert to the initial screen again, it's a never ending loop. It started happening after the last update.

Apple TV

Posted on Jan 31, 2013 9:33 AM

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Q: My Apple TV will not play iTunes movies or TV episodes. All other icons on the initial screen work; Netflix, YouTube,Trailers etc. ... more

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  • by TezUK,

    TezUK TezUK Jan 31, 2013 11:57 AM in response to bkerson
    Level 1 (0 points)
    Jan 31, 2013 11:57 AM in response to bkerson

    Hi bkerson,

    Had the same problem this morning and after looking things up on the net, discovered that just logging off and back on the iTunes Store on your AppleTV would sort it out.

    Tried it and now it works like a charm.

    Best of luck