6 Replies Latest reply: Jan 31, 2013 11:46 AM by Dacoto
Dacoto Level 1 Level 1

I don't have a sound on my i pad2, software 6.1. only when I plug in the headphones, can you help me?  I reset the iPad, no results.

iPad 2, iOS 6.1
  • King_Penguin Level 10 Level 10

    Have you got notifications muted ? Only notifications (including games) get muted, so the Music and Videos apps, and headphones, still get sound.


    Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad above the volume switch, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085

  • Dacoto Level 1 Level 1

    Yeas. I tried all of that couple times. My iPad its not muted, and when I play a wont it don't show me the volume button in the player. And when I am in YouTube there is no sound there too. I have sound only on the ringtones. So the speakers are ok. Is there is some kind of software update I can do?

  • GrumpyGator Level 5 Level 5

    Make Sure iOS is updated to the latest version


    Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.


    If that doesn't work then reset the device by going to settings/general/reset/reset all settings


    If that doesn't work, then update iTunes on computer, backup device to iTunes, then restore the device.

  • Dacoto Level 1 Level 1

    Tried all that and not results. When I first restart the iPad by holding the home button and the sleep button, the music turn on just for a second and than stopped again. Anything ales I can do?

  • GrumpyGator Level 5 Level 5

    If you have already restored as a new device, and not from a backup and that did not resolve the issue then a repair may be necessary.

  • Dacoto Level 1 Level 1

    Repair what exactly? Do you know where is the problem.i just replace my volume button cable, the WiFi cable the top screen and the two cameras. The back camera is not working , I rip the plug on accident. The iPad was in a little fire, but wasn't damage much, it working fine except the sound.