My IPad Mini Crashes Repeatedly

Question

My IPad Mini Crashes Repeatedly

My IPad Mini at regular intervals crashes. This happens in all apps, i.e it's not specific to just one app like Safari.

Anyway, I can be using my iPad mini to play a game, change my settings or even listen to music when, starting at the top of the screen and descending towards the bottom, blackness obscures the screen. The IPad mini then does something very similar to shutting down, by which I mean the light fades from the screen altogether. A few seconds later, the IPad mini turns on again and the Apple symbol appears. Most of the time, the IPad mini turns on and gets to the lock screen then crashes AGAIN. This happens in a loop about 4 times before it settles down and stops crashing. I then may start listening to music or gaming before it crashes AGAIN

.My IPad mini is a 16GB with wi-if only (no 3G), is a couple of days old and hasn't been mislaid or mistreated in any way. I have also not used much of my storage up, with 10GB left out of the 16GB. I have however used up almost all of my 5GB ICloud storage with 400MB left.

Can I also say agin that these crashes occur regularly, and can happen at anytime, whatever I'm doing.

Help? :)

iPad, iOS 6.1

Posted on Jan 31, 2013 12:34 PM

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Answer 1

Best reply

BenediktRPl

Level 1

34 points

Jan 31, 2013 12:41 PM in response to Brenters_1998

Hey,

I would recommend you to restore your iPad mini with iTunes. This article may help you:

http://support.apple.com/kb/HT1414

Do a backup before restoring, if you don't do this, all your data will be lost and you need to sync it all over!

Hope I solved your question 😉

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Answer 2

Jan 31, 2013 11:53 PM in response to Brenters_1998

Benedikt, thanks a lot :) Managed to play a full game of Temple Run 2 without a crash :D

If it starts crashing again, I'll come back to this page again.

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Answer 3

Feb 1, 2013 1:21 AM in response to Brenters_1998

Your welcome 🙂 Have fun with your iPad mini!

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Answer 4

Feb 1, 2013 1:24 PM in response to BenediktRPl

Uh oh... It's started crahing again :/
I think restoring it temporarily fixes it and so I'm restoring it again this second.
I'm guessing the problem must be the programming- the Ipad MIni is very nw at the moment and must have some bugs which (hopefull) will be sorted out with the next iPad mini that comes out.

Thanks for your help thought anyway. 🙂

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Answer 5

LP222

Level 1

8 points

Feb 14, 2013 10:53 PM in response to Brenters_1998

Same problem here, regardless of how many wipes and start overs from scratch. Apple replaced it, finally. I'd call them if its still going on.

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Answer 6

Feb 16, 2013 2:38 AM in response to LP222

I replaced my iPad a few weeks ago.

So yeah, if you get this problem you just need to get it replaced.

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Answer 7

Feb 18, 2013 11:34 AM in response to Brenters_1998

I have exactly the same problem. Trying to do a backup now but it will not allow me to do so via iTunes, it just crashes everytime I connect it. So I'm using iCloud for the backup, only 5h remaining... I'll try the "restore to factory settings" after but I'm guessing after reading your posts here that it'll do nothing. A replacement might be the only thing.... *sad*

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Answer 8

Jan 5, 2014 8:32 PM in response to Brenters_1998

I have a brand new iPad Mini that my Aunt got me for Christmas. Well, I was playing a game

on there and all of a sudden my iPad Mini restarted itself. The Apple logo was on there.

I was like what's going on here. So, I restored it...... So, far I haven't had any problems but

I did talk to this girl yesterday at Verizon Wireless place and she told me that if it starts

acting up again take it to Apple Store in the mall and they'll replace it. I'm like I didn't

get it there ,but she said it doesn't matter because it's not your fault that it's doing that it's

Apple's fault.

Do you think that it's the IOS or the games causing it to crash and restart itself?

I went on Diganostic and Data on it and looked at the crash report. I've never seen

so many.

If you are having problems with your's you can take it to the Apple Store and see

if they'll replace it?

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Answer 9

Jan 5, 2014 8:32 PM in response to KayleeKez

Has your iPad Mini started acting up again? So, far mine hasn't.

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Answer 10

Jan 9, 2014 10:56 AM in response to HPowers34

HPOwers34, yeah, you can just take your iPad to the apple store and they'll give you another one. As long as it's not your fault that it's broken, they have a duty to replace it.

I just replaced mine when it broke (last year) and my new one has had no troubles.

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Answer 11

Jan 10, 2014 7:26 PM in response to Brenters_1998

I believe that it's the IOS causing the iPad Mini to crash if I'm not mistaken. So, far mine hasn't

crashed since I restored it. I hate to update the new IOS on it though. Might crash my iPad if I

did that.

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Answer 12

Feb 1, 2014 8:32 PM in response to HPowers34

I had recently did a test with a app called " Clumsy Ninja" (new update) with all gens of iPad and I found that with the iPad running 5.1.1 it crashed 6 times with no other apps opened in 20 mins, the iPad 2/Mini (1st gen) running 7.0.4 also no other apps open had crashed at least 4 or 5 times in 20 mins, the iPad 3 running 7.0.4 no apps open crashed at least once or twice in 20 mins, the iPad 4 running 7.0.4also no apps open only crashed once in the 20 mins, and the Mini (2nd gen) and Air running 7.0.4 no apps open didn't crash at all in the 20 mins.

The Problem is the available RAM in The iPad itself since the 1st iPad had the lowest RAM it crashed like there was no tomarrow, the 2/ Mini (1st Gen) since it has 512 MB of RAM it couldn't handel the sufficient memory and the more RAM the iPad had the better the app Worked and function 3,4, Mini 2, And Air had more RAM and therefore it worked better.

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Answer 13

JUNHEO

Level 1

5 points

Sep 11, 2015 9:14 PM in response to Brenters_1998

I have the exact same problem here.It crashes randomly on any screen. It's very annoying. I have used it for more than a year so i wont be able to get a replace. I also cant pay for repair since i would be better off buying a new ipad than paying 240 for repair. How do I fix this?

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Answer 14

JUNHEO

Level 1

5 points

Sep 11, 2015 9:15 PM in response to Brenters_1998

I used my ipad for a very long time, prob more than year. I dropped it many times. Would I be able to get a replacement?

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Answer 15

hny_lei

Level 1

12 points

Aug 12, 2017 10:48 PM in response to HPowers34

Good day! I'm still using an apple ipad mini 16gb and every time I play a game it keeps on crashing. Can anyone help me really appreciated thank you..

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