HT201400: If you can’t connect to the iTunes Store
Learn about If you can’t connect to the iTunes Store
-
All replies
-
Helpful answers
-
Jan 31, 2013 5:15 PM in response to zagrosby b noir,Is iTunes endlessly saying "Accessing iTunes Store"? Or is something a bit different going on?
-
-
Jan 31, 2013 5:23 PM in response to zagrosby b noir,Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)
-
Feb 1, 2013 9:03 AM in response to b noirby zagros,i followed your instructions, and the problem still remains
-
Feb 1, 2013 4:03 PM in response to zagrosby b noir,Are there any Winsock providers (other than the Bonjour one(s)) being shown in the tab in Autoruns? If so, what are their names? (Precise spelling, please.)
-
Feb 2, 2013 9:55 AM in response to b noirby zagros,i just uninstalled iTunes from my laptop cause it had driven me creasy, and then there is no any name in the Winsock providers, even Bonjour... .I then downloaded one of the previous versions of iTunes(i think it was iTunes 10.5) but it didn't work again and whenever i tried to open the program, this message appeared on screen: THE FILE"iTunes Library.iTl" CANNOT BE READ BECAUSE IT WAS CREATED BY A NEWER VERSION OF iTUNES. what was i supposed to do then? i uninstulled it again. now i'm desperate and don't know what to do.
-
Feb 2, 2013 1:36 PM in response to zagrosby b noir,and then there is no any name in the Winsock providers, even Bonjour...
Okay. We might be looking at damage to the Winsock key(s) rather than a conflict, then.
If that's what is afoot, we might be able to clear the key(s) manually.
Let's try wiclee's instructions from the following post:
-
Feb 2, 2013 1:50 PM in response to zagrosby zagros,again i download iTunes and in Autorun, Winsock providers, this names appears; HKLM\System\CurrentControlSet\ Services\ WinSock2\Parameters\Name Space_Catalog5\Catalog_Entries