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Phone has black screen with just time bar at top showing cannot turn off

Phone has black screen with just time bar at top showing cannot turn off please help

iPhone 4

Posted on Jan 31, 2013 6:24 PM

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Posted on Jan 31, 2013 6:28 PM

Basics from the manual are restart, reset, restore

Follow the 3R's- if a restart does not solve your problem proceed


User troubleshooting is:

1.restart, ie power off/on,

2. reset http://support.apple.com/kb/HT1430,

3. restore from backup, restore as new device. http://support.apple.com/kb/HT1414

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Phone has black screen with just time bar at top showing cannot turn off

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