7 Replies Latest reply: Feb 1, 2013 5:33 AM by Steve Taylor1
LaurieAnne2012 Level 1 (0 points)

/System/Library/Extensions/hpPlugInInit.kext

 

This keeps popping up when I bought my new macbook pro and download the new itunes.  Without these extensions I can not get any updates or download any purchases.  Help!

 

Screen Shot 2013-01-31 at 7.40.15 PM.png


MacBook Pro (15-inch Glossy), OS X Mountain Lion (10.8.1)
  • Grant Bennet-Alder Level 9 (56,679 points)

    While the iTunes installer was running, it inspected ALL the extensions in

    /System/Library/Extensions...

     

    ,,, and discovered that one of the extensions already there, named "hpPIuginInit.kext" was not installed there correctly.

     

    This is a Hewlett Packard Extension, possibly for a Printer. It has NOTHING to do with iTunes.

    In Fact, the message in the box behind says that The Installation [of iTunes] completed successfully.

    >> You should believe it.

     

    If your Hewlett Packard Printer is not working properly, you should re-install its software.

  • LaurieAnne2012 Level 1 (0 points)

    Thank you for your help!  I removed the HP software and will reinstall it.

     

    itunes still looks wrong, there are graphics and fonts missing. I have reinstalled a few times.  Any ideas?

     

    Screen Shot 2013-01-31 at 8.23.29 PM.png

  • Grant Bennet-Alder Level 9 (56,679 points)

    Whenever you might have an installation or disk drive problem, it is a good idea to run Disk Utility.

     

    In current versions, you can select your Hard drive by Hardware_name and ( Repair Disk ). If it finishes in seven seconds, select your Macintosh_HD and click ( Repair Disk ) again. It should run for several minutes.

     

    ( Repair Permissions ) is for a very rare problem when Applications will not launch AT ALL. It will not hurt anything, but it rarely fixes anything either. It sometimes generates dozens of messages you can ignore.

     

    I can understand why you are concerned about that screen. With Justin Beiber and nothing else, it does look broken.

  • LaurieAnne2012 Level 1 (0 points)

    Thanks for trying to help me!

     

    I ran the disc repair a few times and it is still looking bad, only Justin B is not want I want to see.  Also, when I try to update the apps, this is what happens...  I am connected to the internet and having no server issues.  This is so weird... itunes is falling apart!

     

    Screen Shot 2013-01-31 at 9.30.49 PM.png

  • Grant Bennet-Alder Level 9 (56,679 points)

    I ran the disc repair a few times and it is still looking bad

    Do you mean:

     

    a) The Disk Utility ( Repair Disk ) is still reporting errors that it cannot fix _OR_

     

    b) iTunes is still only showing Justin Beiber ??

  • Steve Taylor1 Level 5 (4,670 points)

    You mean there is a way to prevent Justin Bieber showing up in the iTunes store??