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iOS 6.1 restore error 14

I am using windows 7. when I update my iPhone 4s with manual downloaded iOS 6.1 firmware. iTunes shows an error 14. Please help

iPhone 4S, iOS 6.1

Posted on Feb 1, 2013 12:45 AM

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9 replies

Feb 1, 2013 12:46 AM in response to sulemanzp

Error 13, 14, 35 and 50 (or -50)

These errors are typically resolved by performing one or more of the steps listed below:

  1. Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
  2. Put a USB 2.0 hub between the device and the computer.
  3. Try a different USB 30-pin dock-connector cable.
  4. Eliminate third-party security software conflicts.
  5. There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
  6. Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
  7. Try to restore from another known-good computer and network.

Jan 1, 2014 9:56 AM in response to sulemanzp

My wife's phone kept repeatedly giving error 14. I tried the "official" list of fixes that Apple likes to post, but no luck. I decided to try charging the phone overnight, then try it again. It worked! Note that I had to charge it via the wall outlet. The phone didn't seem to charge via any of the USB ports on any of our computers.

iOS 6.1 restore error 14

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