1 Reply Latest reply: Feb 1, 2013 5:58 AM by Winston Churchill
SJO1973 Level 1 Level 1 (0 points)

Hi,

 

I have an Iphone 4, Ipad 2 and Ipod touch all linked to the same account, all registered on the same icloud account and when I turn on the icloud backup (even with all options switched off for backing up) the backup remains on estimating back up time.

 

I have deleted previous backups (I have had the backups work in the past) but still the backups never finish.

 

However I also noticed that when I sync the Ipad or Iphone to my Itunes (on a PC not MAC) it seems to syncronise but never completes, seems to go through steps 7 of 7 or 5 of 5 and then freezes, again never completing.

 

I have been to the Apple store and they emailed Icloud help and also suggested I completely uninstall the itunes and re-install, this was done but not sucessfull

 

thasnk for the help

 

Steve


iPhone 4, iOS 6.1