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  • Crowder2012 Level 1 Level 1 (0 points)

    Hi, I was able to solve this with the help of my IT department. Since Apple doesn't support Java any more we need to figure out a few things. First ensure that you have the latest version of Java down loaded for the Mac. After you do that you will need to follow these steps.

     

    Open your system preferences in the top left corner and go to the Java tab and select view. There you will find the version of the Java and it will already be selected or checked. If so go over to the Security tab and unselect the Enable Java content in the browser and then reselect this item.( The IT person said this does something but I didn't notice anything). Then  Proceed to JavaTester.org in Safari and automatically you will see what Java version you are using.  You may have to refresh multiple times to eventually see your Java Version show in the pink box in the center of the screen. After you have see your version you may have to locate your Network connect and uninstall this. Once you remote in you will automatically reinstall network connector application and you should no longer get the Java coco error message.

     

    Hope this helps,

     

    David

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