Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

lost itunes on crashed computer

My laptop running vista crashed, lost itunes.

The new laptop is running windows 8 and cannot read the files from my old hard drive or my external backup.

can I use my iCloud backup to transfer everything that is on my iPhone to iTunes on my new laptop?

I've already downloaded iTunes and authorized my new laptop, but I have not synced my phone yet, as I would lose everything on it.


It's not as easy as transferring purchases from itunes.

I have almost all of my cds from home loaded into my old iTunes, as well as iBooks and podcasts that I cannot access again.

I understand from researching iCloud support that iBooks and podcasts are not backed up in iCloud.


I also would have to wipe my phone clean to access the 'restore' function on icloud. is there a way around that?


I have iPhone 4s and I'm still running iOs 5.1.1 because I wanted to figure out my backup issues first

THX!!

iPhone 4S, iOS 5.1.1, itunes

Posted on Feb 1, 2013 12:36 PM

Reply
3 replies

Feb 1, 2013 2:22 PM in response to DiannaDianna

Found the answer from an Intel employee!

He helped me to figure out how to read my backup drive (from vista) in my new windows 8 laptop.

Then, transferred the itunes folder by clicking and dragging.

Then opened itunes and it opened the itunes folder where all the old data is now stored.

THEN, in itunes, file, devices, transfer itunes purchases from iPhone, it transferred everything from my phone that was newer than the backup!

THEN sync'd itunes with my phone and backed it all up in iCloud again.


all better. no pain.

lost itunes on crashed computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.