3 Replies Latest reply: Feb 1, 2013 1:11 PM by mende1
djake1107 Level 1 Level 1

I bought my iMac from an individual and I am getting an 'update available' box for Pages. When I click on it to download it I get a message to sign in w/previous owners info. Also, that I can buy a serial number for me. I haven't been able to do that. How can I remove Pages from my computer so I can buy it for myself?

 

Thank you for your help.


iMac, OS X Mountain Lion (10.8.2)
Solved by mende1 on Feb 1, 2013 12:59 PM Solved

Welcome to the Apple Support Communities

 

As it looks like Pages was installed from the App Store, you have two possibilities to uninstall the application:

 

1. Open Launchpad, hold Option key and press X button above Pages icon to uninstall the application.

 

2. Open Finder, select Applications on the sidebar and remove Pages.

 

After doing this, open App Store and purchase Pages, so it will be registered to your Apple ID and you will be able to update that app

  • mende1 Level 10 Level 10
    expertise.desktops
    Desktops

    Welcome to the Apple Support Communities

     

    As it looks like Pages was installed from the App Store, you have two possibilities to uninstall the application:

     

    1. Open Launchpad, hold Option key and press X button above Pages icon to uninstall the application.

     

    2. Open Finder, select Applications on the sidebar and remove Pages.

     

    After doing this, open App Store and purchase Pages, so it will be registered to your Apple ID and you will be able to update that app

  • djake1107 Level 1 Level 1

    Thank you for your help, I'm not very tech savvy and I'm just learning as I go along.  Enjoy the rest of your day

  • mende1 Level 10 Level 10
    expertise.desktops
    Desktops

    You are welcome