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Told i have an invalid registrations number.

Followed the directions, running OS X 10.7.4 and downloaded the Quicktime 7.6.6 ... HELP!

Mac OS X (10.7.4)

Posted on Feb 1, 2013 12:31 PM

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6 replies

Feb 1, 2013 1:12 PM in response to tekgypsy

Make sure you're entering in both the user name and key code exactly as in the email Apple sent you. Any error in either, including leaving off a salutation (for instance, if the email says "Mr. John Smith") will cause the registration to error.



Also make sure you purchased a key for the correct platform (Windows or Mac). QuickTime keys are not cross-platform.


Regards.

Feb 2, 2013 10:02 AM in response to QuickTimeKirk

before this goes any further. i realize what happens when people assume. one thing i find most exasperating is having people unintentionally insulting my intelligence. note that i said UNINTENTIONALLY! can we then assume that i have tried all the onbvious things?


to be brief, yes. i have cut, pasted, spindled, folded, and mutilated from both the email receipt AND the copy i made of the online receipt. i have checked the two receipts against each other to insure the names & numbers are the same.

Told i have an invalid registrations number.

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