CA DMV Callback system doesn't recognize my iphone 5 number options when pushed. PLEASE CHECK THIS!!!

I've called DMV on two different days and used there call back system, instead of wating on the phone for an hour. When DMV automated call back system calls back and ask me to choose to push option #1 to connect, it doesn't recognize my push and just continues to ramble on about if I want to connect to push #1. Again, I've done this on two seperate days and wasted already two much needed calls and unfortunately don't have a house phone and work phones don't call outside numbers. Can someone at apple try this and see if this is a problem with the iphone or just me. Thanks