2 Replies Latest reply: Feb 1, 2013 4:16 PM by christinamary
christinamary Level 1 Level 1 (0 points)

grey screen only tried various options put in disk but now cannot get disk out and still no screen

iMac, Other OS, trying to boot snow leopard
  • Kappy Level 10 Level 10 (262,895 points)

    Five ways to eject a stuck CD or DVD from the optical drive


    Ejecting the stuck disc can usually be done in one of the following ways:


      1. Restart the computer and after the chime press and hold down the

          left mouse button until the disc ejects.


      2. Press the Eject button on your keyboard.


      3. Click on the Eject button in the menubar.


      4. Press COMMAND-E.


      5. If none of the above work try this: Open the Terminal application in

          your Utilities folder. At the prompt enter or paste the following:


            /usr/bin/drutil eject


    If this fails then try this:


    Boot the computer into Single-user Mode. At the prompt enter the same command as used above. To restart the computer enter "reboot" at the prompt without quotes.

  • christinamary Level 1 Level 1 (0 points)

    Thanks I will get my husband to try these options however the screen is just grey this is why he tried to reboot with disk

    with no luck nothing happened then the disk would not come out if your suggetions do not work it looks like an app with apple.