abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by fsck!,

    fsck! fsck! Dec 18, 2014 3:27 PM in response to kayazuki
    Level 1 (30 points)
    Dec 18, 2014 3:27 PM in response to kayazuki

    sorry, yes, I am in the US.  That was exactly my line of thinking as well.  New board might even exhibit the same problem right off the bat.  I haven't looked on ebay yet but I can live with $299 versus $600+.  Glad to know you were able to do that kayazuki.  In the windows world this is not possible unless you have exact same underlying hardware.  The temp. Macbook I am planning on using is a newer retina macbook pro, not the exact same hardware (doesnt have the built in ethernet chipset, graphics chipset is not AMD, it's the nVIDIA obviously, and so oviously the underlying hardware is different but it's good to know OS X should just work regardless.  I still have my reservations, specifically for when I bring the drive back to the old MBP, I hope it works. If it doesnt, at least I have a TM backup (or a SuperDuper! one as well).

  • by fsck!,

    fsck! fsck! Dec 18, 2014 3:31 PM in response to abelliveau
    Level 1 (30 points)
    Dec 18, 2014 3:31 PM in response to abelliveau

    by the way, my MB took a turn for the worst last night.  Before i could let it "cool down" for a while and boot back up,  Now I get the banding and screen artifacts upon turning it on and it no longer boots all the way.  bummer...

  • by kayazuki,

    kayazuki kayazuki Dec 18, 2014 3:48 PM in response to Evil8Beezle
    Level 1 (0 points)
    Dec 18, 2014 3:48 PM in response to Evil8Beezle

    Evil8Beezle wrote:

     

    Funny isn't it, 714 pages and still not a peep from Apple???

     

    Sadly Apple died the moment Steve Jobs passed away... What you have now is a company that wants your cash, and pays lip service to everything that follows....

     

    Thanks Apple!!!

    You couldn't have said that better.. This is sad beyond belief..

  • by kayazuki,

    kayazuki kayazuki Dec 18, 2014 3:58 PM in response to fsck!
    Level 1 (0 points)
    Dec 18, 2014 3:58 PM in response to fsck!

    Oh, but I guarantee you it'll work back and forth. It's because of the structure of Unix. Like Linux will run on anything, osx doesn't build an OS installation with a specific set of copied drivers related to specifically found drivers. It simply copies the entire OS package with everything included and therefore will run from any Mac.. It simply doesn't care abt the specific hardware. I switched my one installation disk (500Gb SSD) between my 2011 MBP, my girlfriends 2009 MBP and my friends 2012 MBP. Seamless.. back and forth. That will never be a problem.

  • by fsck!,

    fsck! fsck! Dec 18, 2014 4:02 PM in response to kayazuki
    Level 1 (30 points)
    Dec 18, 2014 4:02 PM in response to kayazuki

    as much as you want to believe that,. Apple products and services weren't always perfect under the helm of Steve Jobs.  One could especulate over how SJ would have handled this particular issue but, I am not entirely sure he would have been the type to publically declare a massive recall.  I am with you 100% that this is a disgrace to apple's history of quality design and obsession over the build/manufacturing process but at the end of the day, they have an image to preserve and lots of $$$ to lose.  It's a corporation.

  • by loloscott78,

    loloscott78 loloscott78 Dec 18, 2014 10:42 PM in response to abelliveau
    Level 1 (0 points)
    Dec 18, 2014 10:42 PM in response to abelliveau

    For the second Time in 5 months exactly the same problem. How long will be the next repair.

  • by pragmatic,

    pragmatic pragmatic Dec 19, 2014 12:32 AM in response to abelliveau
    Level 1 (0 points)
    Dec 19, 2014 12:32 AM in response to abelliveau

    Update to my woes:

     

    Today got a call from apple that my macbook pro has been repaired from the depot.

    I picked it up. 90 day warranty on the whole laptop she mentioned.

     

    At home installed photoshop and heaven. Graphics failed again.

    Had a quick chat with the support, who set up an appointment with store.

     

    After depot fix, the laptop stays predominantly on integrated graphics, so have to run photoshop

    or heaven to see the discrete graphics issue. Any suggestions to properly show the problem to

    apple store geniuses

  • by JoepW,

    JoepW JoepW Dec 19, 2014 1:28 AM in response to abelliveau
    Level 1 (0 points)
    Dec 19, 2014 1:28 AM in response to abelliveau

    And Yes hit again for the second time by the GPU problem.

    And Apple doesn't want to repair it. Last repair was done within the Apple Care 'time' one year ago.

     

    When is Apple (sitting on enough money!) going to act upon this problem and keep us customers satisfied?

     

    BTW: An Authorised Service Provider in the Netherlands asks € 635.- ($ 780.-) for the repair. Unacceptable!

  • by Csound1,

    Csound1 Csound1 Dec 19, 2014 5:32 AM in response to fsck!
    Level 9 (51,497 points)
    Desktops
    Dec 19, 2014 5:32 AM in response to fsck!

    FYI.

     

    The rule is simple. A Mac will not boot from a version of OSX that predates the Mac itself.

     

    ie: If it shipped with 10.9 it won't boot with 10.8

  • by akamyself,

    akamyself akamyself Dec 19, 2014 6:36 AM in response to abelliveau
    Level 1 (0 points)
    Dec 19, 2014 6:36 AM in response to abelliveau

    I finally opted for the reflow, not the reball.

    if it fails, or when it will, I might go for the reball with a new ship, will see when that happens.

     

    many thanks to D3us for the wondeful job, patience and explanations.

    of course I highly recommend hiring him to anybody who can bring its computer/logic board to him in Belgium or sending it.

    and have a chat with him, you'll learn plenty.

     

    kayazuki explained perfectly his overall and same experience so I won't do it again.

    finally I can use this expensive computer as it was intended for in the first place.

     

    my advise to everybody in the same situation, register your problem with Apple so it counts (or whatever) but unless you want to try and get a computer replacement, don't waste time, money or energy but simply send it to a good technician.

    good luck to everybody still struggling.

  • by TJMooseman,

    TJMooseman TJMooseman Dec 19, 2014 6:42 AM in response to pragmatic
    Level 1 (0 points)
    Dec 19, 2014 6:42 AM in response to pragmatic

    Since the problem is so random and nearly impossible to replicate, I would take a picture every time my MacBook messed up.  I also included an picture with something that shows the current date, ie newspaper, cellphone.... Just something to eliminate any question of when it happened and it's your computer.  You don't need to show them how to make if fail, just show them when it did.

     

    TJ

  • by ack8jf,

    ack8jf ack8jf Dec 19, 2014 7:04 AM in response to abelliveau
    Level 1 (0 points)
    Dec 19, 2014 7:04 AM in response to abelliveau

    I just started having this same issue right after my warranty ran out. Screen goes white for three seconds or so and then splits in half and freezes with black and white horizontal lines. I also installed gfx. Any news on a recall?

  • by D3us,

    D3us D3us Dec 19, 2014 9:20 AM in response to ack8jf
    Level 1 (0 points)
    Dec 19, 2014 9:20 AM in response to ack8jf

    ack8jf wrote:

    Any news on a recall?

    Nope.

    Doubt it will happen.

    Unless they are forced by the class action law suit.

     

    If you want it working, best option is 3th party fix.

  • by massimo,

    massimo massimo Dec 19, 2014 9:26 AM in response to D3us
    Level 1 (45 points)
    Dec 19, 2014 9:26 AM in response to D3us

    Unless they are forced by the class action law suit ???

  • by fsck!,

    fsck! fsck! Dec 19, 2014 3:07 PM in response to abelliveau
    Level 1 (30 points)
    Dec 19, 2014 3:07 PM in response to abelliveau

    I removed my logic board last night, getting ready to ship it.  It was a bit painstaking but not too bad if you use the iFixit.com guides (or app).  I will post an update on my experience with them, but I spoke to them this AM and it is a flat fee of $299 if yo ship the board yourself.  They also claim all boards get reflowed.  fingers crossed...

     

    I am still going to report my issue to apple as suggested.  Regardless of the outcome, it should be reported to help the overall case over this major issue.

     

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