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Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by MoritzSn,

    MoritzSn MoritzSn Dec 22, 2014 7:49 AM in response to 14minus9
    Level 1 (0 points)
    Dec 22, 2014 7:49 AM in response to 14minus9

    I'll try it with a service in Wuppertal... I think every good repair shop with professional reworker equitment is capable of removing the logic board (I did it myself for cleaning up the fans ) and solder a new gpu...

     

    and in the future: Apple will start a global recall and when we ship in our MBPs they'll say it isn't their fault because we did open the case und remove the logic boards and that's then no warrenty case of the recall ^^

  • by akamyself,

    akamyself akamyself Dec 22, 2014 7:56 AM in response to 14minus9
    Level 1 (0 points)
    Dec 22, 2014 7:56 AM in response to 14minus9

    14minus9 wrote:

     

    Are you too lazy to do a google search? He operates a registered business and provides invoices. http://lmgtfy.com/?q=danny+gruenberger

    wow

    if he was lazy, since his computer is now fixed, I think he wouldn't even spend energy posting his experience, responding people's questions or trying to set up an alternative forum to gather maximum information on this matter where anybody that is affected could find help and express themselves without any censorship.

    that remark wasn't necessary, at all.

  • by kayazuki,

    kayazuki kayazuki Dec 22, 2014 8:07 AM in response to 14minus9
    Level 1 (0 points)
    Dec 22, 2014 8:07 AM in response to 14minus9

    14minus9 wrote:

    Are you too lazy to do a google search? He operates a registered business and provides invoices. http://lmgtfy.com/?q=danny+gruenberger

    Thanks for the kind reply. I did Google his data before, and in a reply on page 676 to your msg I even asked you for confirmation, but didn't see a confirmation lateron. On that same page 676 MGSH asked you something similar.

  • by kayazuki,

    kayazuki kayazuki Dec 22, 2014 12:26 PM in response to akamyself
    Level 1 (0 points)
    Dec 22, 2014 12:26 PM in response to akamyself

    akamyself wrote:

     

    14minus9 wrote:

     

    Are you too lazy to do a google search?

    wow

    if he was lazy, since his computer is now fixed, I think he wouldn't even spend energy posting his experience, responding people's questions or trying to set up an alternative forum to gather maximum information on this matter where anybody that is affected could find help and express themselves without any censorship.

    that remark wasn't necessary, at all.

    Thanks AkaMyself. It's harder to be kind then clever..

  • by r100,

    r100 r100 Dec 22, 2014 2:11 PM in response to kayazuki
    Level 1 (35 points)
    Dec 22, 2014 2:11 PM in response to kayazuki

    I have a late 2011 Macbook Pro and it has just started to present the symptoms related to the AMD graphic card. Is Apple looking at this thread ? Now I'm stuck with a 2000+ $ paper weight. This is so **** frustrating ... My previous Macbook Pro had a similar issue with the NVIDIA graphics chip. I can't believe this is happening to my current machine AGAIN !!!!

  • by kayazuki,

    kayazuki kayazuki Dec 22, 2014 2:18 PM in response to r100
    Level 1 (0 points)
    Dec 22, 2014 2:18 PM in response to r100

    r100 wrote:

     

    I have a late 2011 Macbook Pro and it has just started to present the symptoms related to the AMD graphic card. Is Apple looking at this thread ? Now I'm stuck with a 2000+ $ paper weight. This is so **** frustrating ... My previous Macbook Pro had a similar issue with the NVIDIA graphics chip. I can't believe this is happening to my current machine AGAIN !!!!

    Sad welcome to the club..

    If you get a reflow done by an expert, your problem will be gone, but you'll have to fund it yourself. Good thing is that it's a LOT cheaper then a (useless) board replacement via the standard channel.. Check my long post on page 701 for some details..

  • by r100,

    r100 r100 Dec 22, 2014 2:25 PM in response to kayazuki
    Level 1 (35 points)
    Dec 22, 2014 2:25 PM in response to kayazuki

    I've considered that but I really think Apple should propose a proper fix. In the mean time, they could at least offer a software solution to disable the discrete circuits permanently. Current solutions involving gfxcardstatus or disabling the AMD kexts don't work.

     

    Here the kernel panic report associated with the crash

     

    Anonymous UUID:       F675BE74-F88A-793A-535B-0399D6A493A7

     

     

    Sun Dec 21 10:15:43 2014

     

     

    *** Panic Report ***

    panic(cpu 0 caller 0xffffff7f84b578b6): "AGC GPU REGISTER RESTORE FAILED : rdar://7254528, VendorID invalid"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Appl eMuxControl/kext/AGCPowerManagement.cpp:1134

    Backtrace (CPU 0), Frame : Return Address

    0xffffff810da63db0 : 0xffffff800253a811

    0xffffff810da63e30 : 0xffffff7f84b578b6

    0xffffff810da63e70 : 0xffffff7f84b5a67a

    0xffffff810da63ea0 : 0xffffff8002adb3cd

    0xffffff810da63f00 : 0xffffff800256be13

    0xffffff810da63fb0 : 0xffffff80026192c7

          Kernel Extensions in backtrace:

             com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f84b4c000->0xffffff7f84b5ffff

                dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f84b32000

                dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f82ff7000

                dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f82d24000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8365f000

                dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f84b47000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    14B25

     

     

    Kernel version:

    Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64

    Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61

    Kernel slide:     0x0000000002200000

    Kernel text base: 0xffffff8002400000

    __HIB  text base: 0xffffff8002300000

    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

     

     

    System uptime in nanoseconds: 16652404243

    last loaded kext at 6597773330: com.apple.filesystems.autofs 3.0 (addr 0xffffff7f8432d000, size 45056)

    loaded kexts:

    at.obdev.nke.LittleSnitch 4228

    com.apple.filesystems.autofs 3.0

    com.apple.driver.AppleHWSensor 1.9.5d0

    com.apple.driver.AGPM 100.14.37

    com.apple.driver.AppleTyMCEDriver 1.0.2d2

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.iokit.IOBluetoothSerialManager 4.3.1f2

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleMikeyHIDDriver 124

    com.apple.driver.AppleHDAHardwareConfigDriver 267.0

    com.apple.driver.AppleHDA 267.0

    com.apple.driver.ApplePolicyControl 3.7.21

    com.apple.driver.AppleMikeyDriver 267.0

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.kext.AMDFramebuffer 1.2.8

    com.apple.AMDRadeonX3000 1.2.8

    com.apple.iokit.IOBluetoothUSBDFU 4.3.1f2

    com.apple.driver.AppleIntelHD3000Graphics 10.0.0

    com.apple.driver.AppleBacklight 170.4.12

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.driver.AppleLPC 1.7.3

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2

    com.apple.driver.AppleSMCPDRC 1.0.0

    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

    com.apple.driver.SMCMotionSensor 3.0.4d1

    com.apple.driver.AppleMCCSControl 1.2.10

    com.apple.driver.AppleSMCLMU 2.0.4d1

    com.apple.kext.AMD6000Controller 1.2.8

    com.apple.driver.AppleHWAccess 1

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleMuxControl 3.7.21

    com.apple.driver.AppleIntelSNBGraphicsFB 10.0.0

    com.apple.driver.AppleThunderboltIP 2.0.2

    com.apple.driver.AppleUSBTCButtons 240.2

    com.apple.driver.AppleUSBTCKeyEventDriver 240.2

    com.apple.driver.AppleUSBTCKeyboard 240.2

    com.apple.driver.AppleIRController 327.5

    com.apple.driver.CoreStorageFsck 471

    com.apple.driver.AppleFileSystemDriver 3.0.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

    com.apple.BootCache 35

    com.apple.driver.XsanFilter 404

    com.apple.driver.AirPort.Brcm4331 800.20.24

    com.apple.driver.AppleUSBHub 705.4.1

    com.apple.iokit.IOAHCIBlockStorage 2.6.5

    com.apple.driver.AppleSDXC 1.6.5

    com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3

    com.apple.driver.AppleFWOHCI 5.5.2

    com.apple.driver.AirPort.Brcm4360 901.19.10

    com.apple.driver.AppleAHCIPort 3.0.7

    com.apple.driver.AppleUSBEHCI 705.4.14

    com.apple.driver.AppleUSBUHCI 656.4.1

    com.apple.driver.AppleSmartBatteryManager 161.0.0

    com.apple.driver.AppleACPIButtons 3.1

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 3.1

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

    com.apple.nke.applicationfirewall 161

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

    com.apple.kext.triggers 1.0

    com.apple.iokit.IOSurface 97

    com.apple.iokit.IOSerialFamily 11

    com.apple.driver.DspFuncLib 267.0

    com.apple.kext.OSvKernDSPLib 1.15

    com.apple.iokit.IOAudioFamily 200.6

    com.apple.vecLib.kext 1.2.0

    com.apple.iokit.IOAcceleratorFamily2 156.4

    com.apple.iokit.IOFireWireIP 2.2.6

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2

    com.apple.iokit.IOBluetoothFamily 4.3.1f2

    com.apple.driver.IOPlatformPluginLegacy 1.0.0

    com.apple.driver.IOPlatformPluginFamily 5.8.0d49

    com.apple.driver.AppleSMBusController 1.0.13d1

    com.apple.iokit.IOUSBUserClient 705.4.0

    com.apple.driver.AppleSMBusPCI 1.0.12d1

    com.apple.kext.AMDSupport 1.2.8

    com.apple.AppleGraphicsDeviceControl 3.7.21

    com.apple.driver.AppleBacklightExpert 1.1.0

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.driver.AppleGraphicsControl 3.7.21

    com.apple.driver.AppleHDAController 267.0

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOHDAFamily 267.0

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.AppleThunderboltEDMSink 4.0.2

    com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0

    com.apple.driver.AppleUSBMultitouch 245.2

    com.apple.iokit.IOUSBHIDDriver 705.4.0

    com.apple.driver.AppleUSBMergeNub 705.4.0

    com.apple.driver.AppleUSBComposite 705.4.9

    com.apple.driver.CoreStorage 471

    com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

    com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

    com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

    com.apple.driver.AppleThunderboltNHI 3.1.7

    com.apple.iokit.IOThunderboltFamily 4.2.1

    com.apple.iokit.IOEthernetAVBController 1.0.3b3

    com.apple.iokit.IOFireWireFamily 4.5.6

    com.apple.iokit.IO80211Family 700.52

    com.apple.driver.mDNSOffloadUserClient 1.0.1b8

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.iokit.IOAHCIFamily 2.7.0

    com.apple.iokit.IOUSBFamily 705.4.14

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 389.1

    com.apple.iokit.IOStorageFamily 2.0

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 3.1

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.corecrypto 1.0

    com.apple.kec.Libm 1

    com.apple.kec.pthread 1

    Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f4

    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 512 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x859B, 0x435435313236344243313333392E4D313646

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.24)

    Bluetooth: Version 4.3.1f2 15015, 3 services, 19 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: OWC Mercury EXTREME Pro 6G SSD, 120.03 GB

    Serial ATA Device: SAMSUNG HM500JJ, 500.11 GB

    USB Device: FaceTime HD Camera (Built-in)

    USB Device: Hub

    USB Device: BRCM2070 Hub

    USB Device: Bluetooth USB Host Controller

    USB Device: Apple Internal Keyboard / Trackpad

    USB Device: Hub

    USB Device: Hub

    USB Device: Keyboard Hub

    USB Device: Apple Optical USB Mouse

    USB Device: Apple Keyboard

    USB Device: USB2.0 Hub

    USB Device: USB2.0 Hub

    USB Device: Apple Cinema Display

    USB Device: IR Receiver

    Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1

  • by kayazuki,

    kayazuki kayazuki Dec 22, 2014 2:30 PM in response to r100
    Level 1 (0 points)
    Dec 22, 2014 2:30 PM in response to r100

    I think we all agree that Apple should fix this. But that wish exists for approx 2yrs already.. Leaving us without the service we deserve as customers, which leaves our machines useless for our work, etc. My late 2011 acted up weird for a few weeks and then it completely died on me. Software doesn't fix this in a satisfying way by far. Reflow it and you have a good machine, or wait for an unknown amount of time (or forever) and have a paperweight.. :-( That kind of sums up your options.. Sorry.. What's your location?

  • by r100,

    r100 r100 Dec 22, 2014 2:42 PM in response to kayazuki
    Level 1 (35 points)
    Dec 22, 2014 2:42 PM in response to kayazuki

    I think they won't even release a software fix since it would prove that there is a hardware issue. My location is Switzerland.

  • by kayazuki,

    kayazuki kayazuki Dec 22, 2014 2:50 PM in response to r100
    Level 1 (0 points)
    Dec 22, 2014 2:50 PM in response to r100

    Kernel dumps. Oh boy.. This thread is already so horrifyingly long, maybe you could edit your post and leave that out pls? Nicer for other visitors that try to find a solution. You could mail the dump to Apple though. Although they can also not do much with it as it's a hardware problem, which can't be fixed by any software..


    When my machine died and I had this solution suggested I thought this: My Mac was out of warranty, Apple keeps its hand very far off of this, offering no solution except replacing the boards for a significant price with other boards that consequently show the same error, this machine definitely earned the €125 that I could pay to have this dead machine fixed into a fast and great machine again. No thanks to the producer, but thanks to D3us.

    It was worth it and my opinion about Apple has changed forever.

  • by r100,

    r100 r100 Dec 22, 2014 2:46 PM in response to kayazuki
    Level 1 (35 points)
    Dec 22, 2014 2:46 PM in response to kayazuki

    sorry man, I've lost editing rights. Btw. your post is pretty large too

  • by kayazuki,

    kayazuki kayazuki Dec 22, 2014 2:54 PM in response to r100
    Level 1 (0 points)
    Dec 22, 2014 2:54 PM in response to r100

    r100 wrote:

    sorry man, I've lost editing rights. Btw. your post is pretty large too

    Hehe, no prob, there are worse things in the world Yea, can't deny the size of my post.

    Switzerland? The most beautiful country I remember from when I was a kid. Been 30 yrs ago. Area Wallis.

    If you know someone there to fix it with a reflow, i strongly suggest you try that, because then you have a good machine back. If you don't have anyone that you know of, just send me an email (hover  my user ID), I'll help you as much as I can..

  • by akamyself,

    akamyself akamyself Dec 22, 2014 3:26 PM in response to r100
    Level 1 (0 points)
    Dec 22, 2014 3:26 PM in response to r100

    r100 wrote:

     

    I think they won't even release a software fix since it would prove that there is a hardware issue. My location is Switzerland.

    exactly.

    I experienced same failure as you almost a year ago, I was told by Apple over the phone at that time that they were aware of this issue and looking into it while at the Apple store in Paris, France, seemed like many people came before me for the same problem so I hoped they would finally make a recall or something.

    never happened, and now entering 2015, I doubt they ever will.

    I, too, opted for a reflow to finish the unfinished job on the soldering they should have done 3 years ago, with some cleaning my computer is running perfectly and much cooler than before.

    D3us did a great job but if Belgium is too far, seems you got a solution in Germany you could check.

    Paying Apple for the logic board switch is useless, unless you want them to change your computer for a 2014 model after the 4th 'repair' failed which is not even guaranteed without a bit of a fight.

    If you're willing to have a computer with everything soldered in it and not even much better than yours, that is.

    good luck with whatever you choose to do...

  • by kayazuki,

    kayazuki kayazuki Dec 22, 2014 3:38 PM in response to akamyself
    Level 1 (0 points)
    Dec 22, 2014 3:38 PM in response to akamyself

    They said they knew about the issue a year ago and then still nothing now..??

    Omg, this really will never going to turn into something good, will it?

     

    Learning that they are soldering even the RAM memory on the boards now really made me decide I'll never buy a new Mac. That kind of rigidness of forcing such irrationally high costs for standard Samsung memory banks is really to much I think.

     

    The 2011 and 2012 models are simply great (apart form this soldering issue), you can chuck 16Gb or RAM in them, and when you then add a nice big SSD drive, these machines are so fast, unbelievable! I cannot see why I would ever have to replace this thing again, seriously.

    I'm still using the old AutoCAD 2005 via Parallels in old WinXP (cut off from internet) because it does what I need and Acad starts up from "cold" in 3 seconds?! Photoshop: 4 seconds.

    The first computer I ever used was an ATARI. Since then I've seen a loooooooot of "Faster, but still slow in the end". But this is, by all means, just nasty FAST .

  • by akamyself,

    akamyself akamyself Dec 22, 2014 3:50 PM in response to kayazuki
    Level 1 (0 points)
    Dec 22, 2014 3:50 PM in response to kayazuki

    yes sir, they did.

    reason why I had some hope something eventually would happen considering all new victims showing up here, the petition and everything.

    but no.

     

    I agree, 2012 are even better because some upgrades they have (USB, bluetooth..) but they are both the last great laptops they produced, imo.

    those new specs, I don't even want to own any of these, they should just rent them and let customers change every year for a new one, why buy one if you can't even upgrade the storage or the ram?

    and what about those two having issues, you need to take it in and wait a few days for them to change it?

    noooo way.

     

    seeing how they deal with this gpu issue, wouldn't want to risk experiencing any ssd or ram problem with any of their new models.

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