Q: 2011 MacBook Pro and Discrete Graphics Card

second computer failing for same problem, you have two good reasons to be upset.

what happened to the previous one then?

guess you resumed it fine, but let's not forget we have no idea how many units failed out of all the units manufactured.

but whatever the numbers are, all of us who have bought a defective computer shouldn't suffer from their mistake (whoever fault it is).

if Apple asks for 500€ or $600 to fix their mistake (at least their responsibility of it) it should be in exchange of a new or refurbished 2014 model and not for changing the defective part for another one as bad.

we all have better things to do with our computer and our lives than dealing with this nonsense.

Csound1 wrote:

 

Just a note here (for new readers)

 

There is no guarantee that any of the 3rd party repairs will last.

 

And there is also no guarantee that if you choose that route and Apple offer a solution for this issue that your Mac will still be eligible after non-approved service attempts.

Just a note here (for new readers)

There is no guarantee that the Apple repair will work at all.

After agreeing to pay $300 for a bench repair my local Apple store sent my 2011 MBP to the repair depot. When it came back they saw that the problem was still there, so they returned it to the depot proactively. When it came back the second time (new logic board, case, and other parts), they found that it still did not work, and told me it was due to a software problem. When I questioned this and also mentioned this thread, the genius bar tech gave me the computer at no charge with a wiped hard drive. Note that the computer was gone for 8 days during this service. We did a full restore and the problem resurfaced immediately. I wiped the hard drive again, and installed only Yosemite and no other apps, and the graphics began to fail within 3 days. Back to the Apple store, they kept it for 2 more days ("running extensive tests"). This time the tech agreed that it was not a software problem, and they returned the machine with the graphics switching disabled, with instructions to treat it gently (no streaming video, flash, etc).

Thankfully I am not out of pocket because I still have a broken computer. I'm still deciding whether to try to pursue this more, or just to give up and move on.

jalynn2

if you have patience and will, you can try to get a full computer replacement, usually negotiable after a 4th failing 'repair'

At last, the still small voice of calm and reason.

Please let's all adhere to this and simply refer those who who would dilute, obscure, distort and finally corrupt the thread to r100's entry.

Bravo!

Its useless to complain here, no one from Apple is reading these posts....

EVERYONE should call directly Apple's Technical Support and demand a fix.

I have had 3 logic board replacements for my Late 2011 Mac Book Pro and according to my country's consumer law, each component replaced has renewed warranty for 2 years. Since after the last replacement (in November) the problem remains (I continue seeing random pixelated glitches) I called Apple Customer Care European representatives (in Ireland) and they replied to me, collected information (log files, screenshots, etc) from my computer to analyse and check for a solution.

The customer care was very polite and helpful and they said they had never heard of such complaints.... so I send them the link from Time Magazine article (http://time.com/3545723/apple-macbook-lawsuit/), that explains this widespread problem and they promised to look at it.

So I am expecting to hear a solution from them.

Please, contact directly Apple Support in United States for help: 1-800-275-2273

Contact Apple for support and service - Apple Support --> here you have other country's Apple phone numbers.

Best Luck for all

If they werent able to fix it then you should complain officially -

<Edited By Host>

this thread is nothing more than a place to vent and commiserate with others over a common issue.  Face it, those of you trying to pursue this via the Apple channels are only wasting your time and taken for a round around of epic proportions.  Your options are simple for there are only two:  a) get the board fixed/reflowed by a third party OR b) buy a new a computer.  Life is short, Apple will never honor this as a manufacturing defect.  face it and move on...

<Edited By Host>

But there is practically a guarantee that Apple's own "repair" by replacing the logic board with one having the same characteristics and problems WILL fail - my " repairs have ALL failed, thus 4 logic boards failed between July and October this year - but in fact ALL the replacement boards started failing within a week or two - but I just could not afford to keep taking it back THAT frequently. So I learned to limp but it's cost me a LOT of time and trouble.

Four times better than Apple's guarantee on a replacement board, anyway!

Nickiwi wrote:

 

But there is practically a guarantee that Apple's own "repair" by replacing the logic board with one having the same characteristics and problems WILL fail - my " repairs have ALL failed, thus 4 logic boards failed between July and October this year - but in fact ALL the replacement boards started failing within a week or two - but I just could not afford to keep taking it back THAT frequently. So I learned to limp but it's cost me a LOT of time and trouble.

I am onto my second replacement logic board - the original  board failed after 2 years  4 months and the replacement about a month later. I don't wish to kick off the discussion re lead solder again, but do we know why these replacement boards don't seem to last at least another 2 years? Why are they failing so quickly?

Last night, I had a glitch where the display suddenly went funny (portions of the display appearing in the wrong parts of the screen)  and I was only browsing the net, so I'm not expecting this one to last either :-/

It would be just my luck that I would buy the one particular model of MacBook Pro that has a defect...

I'm really glad that I found this thread. I've been wracking my brains for weeks trying to understand why my Mac won't even boot! I've done the works. Recovery. Safe Mode. Diagnostics mode. Reformat. Re-install. Reformat again. Install Windows (for giggles). All the little odds and ends with clearing various ram types. Nothing has worked. It never boots into the OS. In fact, I've noticed that the initial progress bar gets to about halfway, the screen grays and then the fans start to speed up and it'll just sit there until its shut down. I've tested my hard drive and its in good order. So, I look to Google for answers and I start finding out that there is a GPU issue...

Now, I've only just skimmed through the most of these posts, but I did see that there are some people seeking out 3rd party help and its working. Can anyone tell me about this? My whole life seems a little stunted since these problems and I'm willing to do just about anything to get my computer back in working order. Not to mention, I'm ridiculously bitter that 2.5k wouldn't buy me a longer lasting machine...

Thanks in advance!

Macbook Pro Early 2011 giving kernel panic with graphics failure

Anyone can suggest remedies to this?

D3us,

ive been notified that you may Be able to perform a reflow work on a macbook pro that is experiencing these issues. I would like to send you my logic board for the work to be done. I'm located in the United States though. Please let Me know the best Way to contact you in regards to the reflow.

THank you,

joey

How can I get in contact with D3us in regards to having same repair done?

im wondering what the best way to contact D3us to have the same repair done?

Thank you in advanced,

joey