abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by eezacque,

    eezacque eezacque Dec 26, 2014 3:30 AM in response to devarshi108
    Level 1 (4 points)
    Dec 26, 2014 3:30 AM in response to devarshi108

    devarshi108 wrote:

     

    I see, does that mean that they are just doing a bad job of it? Maybe the should hire D3us.

    That is not fast and cheap. Apple is just keeping their complaning customers busy, hoping the problem will fade out by itself, which will probably work for them. If the people who signed the petition all switch to Windows, Apple is not really going to feel it. Apple does not care.

  • by cartman4499,

    cartman4499 cartman4499 Dec 26, 2014 6:08 AM in response to BlazenMike24
    Level 1 (0 points)
    Dec 26, 2014 6:08 AM in response to BlazenMike24

    I have the same problem, nice christmas gift : 700€ to repair!!

     

    Apple MUST do something, but we all have to contact them personally!

     

    <Personal Information Edited By Host>

  • by cristianalm,

    cristianalm cristianalm Dec 26, 2014 3:57 AM in response to Dank13
    Level 1 (0 points)
    Dec 26, 2014 3:57 AM in response to Dank13

    Apple response for this promblem is obvious. The silence sounds like "I DON'T CARE!!!. Stop complaining and buy another laptop."

  • by akamyself,

    akamyself akamyself Dec 26, 2014 4:04 AM in response to eezacque
    Level 1 (0 points)
    Dec 26, 2014 4:04 AM in response to eezacque

    eezacque wrote:

     

    akamyself wrote:

     

    eezacque wrote:

     

    devarshi108 wrote:

     

    It makes one wonder why Apple doesn't simply reflow all of their logicboard/gpu replacements.

    They do, as it is the fastest and cheapest solution for Apple...

    how do you know what Apple does when they swap logic boards?

    they are as silent as can be about what they are doing when 'repairing' parts, they don't even admit putting refurbished LB in these computers.

    I spent hours talking and chatting to Apple support engineers, and every now and then they leak information on how things are handled by Apple.

    and haven't you got contradictory statements from one person to another?

    except if you talk directly to an actual technician, they might not really know what really goes on over there, and these actual technician probably don't get on the phone.

    anyway, it is a 100% guessing from our stand, will remain like that forever.

     

    this forum is now deleting posts without even warning, that is a great step forward...

    guess I'll leave it alone, this is going nowhere and it's made sure it does not.

  • by eezacque,

    eezacque eezacque Dec 26, 2014 4:17 AM in response to akamyself
    Level 1 (4 points)
    Dec 26, 2014 4:17 AM in response to akamyself

    akamyself wrote:

     

    eezacque wrote:

     

    akamyself wrote:

     

    eezacque wrote:

     

    devarshi108 wrote:

     

    It makes one wonder why Apple doesn't simply reflow all of their logicboard/gpu replacements.

    They do, as it is the fastest and cheapest solution for Apple...

    how do you know what Apple does when they swap logic boards?

    they are as silent as can be about what they are doing when 'repairing' parts, they don't even admit putting refurbished LB in these computers.

    I spent hours talking and chatting to Apple support engineers, and every now and then they leak information on how things are handled by Apple.

    and haven't you got contradictory statements from one person to another?

    Not really. The bulk of the people I talked to refuses to speak, and the higher managers talk politics. The very few who talk point the same direction.

  • by akamyself,

    akamyself akamyself Dec 26, 2014 4:37 AM in response to eezacque
    Level 1 (0 points)
    Dec 26, 2014 4:37 AM in response to eezacque

    alright, whatever they doing when 'repairing' they must be doing it wrong.

    if they actually do a reflow, they just give it a bad name, let's just not conclude reflow is not the way to go.

    Apple's super-expensive-supposed-to-be reflow is not the way to go, that's for sure.

     

    anyway, I had one by D3us, it's working better than it used to do before it failed so I'll see how long it holds and will report to the commmunity.

    right now I'm simply happy I done it.

  • by MGSH,

    MGSH MGSH Dec 26, 2014 5:41 AM in response to abelliveau
    Level 1 (4 points)
    Dec 26, 2014 5:41 AM in response to abelliveau

    Has anyone had any dealings with TFix Repairs in London?

  • by RenardFJ,

    RenardFJ RenardFJ Dec 26, 2014 6:39 AM in response to abelliveau
    Level 1 (0 points)
    Dec 26, 2014 6:39 AM in response to abelliveau

    Alright, roughly three weeks in and the reflown GPU is still working like a charm. I tried to play multiple videos at once and other things and the computer doesn't even start to huff and puff like it used to before (i.e. the fans would spin like crazy for no apparent reason). Because my MBP hadn't been used for quite some time, the battery is somewhat f'd but I can still use it for a good three hours. There are a couple of issues here and there, but nothing that has to do with the GPU, like that it gets slower than it should whenever I have a lot of tabs open on chrome.

  • by BlazenMike24,

    BlazenMike24 BlazenMike24 Dec 26, 2014 10:05 AM in response to eezacque
    Level 1 (0 points)
    Dec 26, 2014 10:05 AM in response to eezacque

    I agree with you partly, apple cares, but the problem with these 2011 models is so vast that apple can't recall and fix all of them, Apple has recalled their products before, like the I believe 2007 macs with defective logicboard, they also recalled iPhone 5's that had defective battery, so I'm pretty sure Apple does care, because it's actually kind of hurting their reputation, the problem is just too vast that they just won't fix them,

     

    Although I think they should have done better on the reflows.

  • by eezacque,

    eezacque eezacque Dec 26, 2014 11:31 AM in response to BlazenMike24
    Level 1 (4 points)
    Dec 26, 2014 11:31 AM in response to BlazenMike24

    BlazenMike24 wrote:

     

    I agree with you partly, apple cares, but the problem with these 2011 models is so vast that apple can't recall and fix all of them, Apple has recalled their products before, like the I believe 2007 macs with defective logicboard, they also recalled iPhone 5's that had defective battery, so I'm pretty sure Apple does care, because it's actually kind of hurting their reputation, the problem is just too vast that they just won't fix them,

    I'm afraid Apple balances the cost of reputation damage and the cost of a recall: they just take the reputation blow. Apple does not care about its customers: Apple only cares about money.

  • by kayazuki,

    kayazuki kayazuki Dec 26, 2014 4:34 PM in response to eezacque
    Level 1 (0 points)
    Dec 26, 2014 4:34 PM in response to eezacque

    eezacque wrote:

    I'm afraid Apple balances the cost of reputation damage and the cost of a recall: they just take the reputation blow. Apple does not care about its customers: Apple only cares about money.

    I recently read or heard in some video (don't remember where) that Apple apparently makes most revenue from the iPhones. Wasn't that said in that docu that revealed the real working conditions of the assembly lines in China? Anyway. This group of 2011 MBP users is a relatively small part of all Mac users I guess, so eezacque is probably right; the reputation blow may be estimated relatively small and therefore might be ignored. Us talking about Apples role in all this, with 0 response after 2 years, is really a waste of good energy though.. :-/

  • by katheilovesdogs,

    katheilovesdogs katheilovesdogs Dec 27, 2014 4:36 AM in response to abelliveau
    Level 1 (0 points)
    Dec 27, 2014 4:36 AM in response to abelliveau

    My Asus laptop which costs half the price of my 15" MBP (late 2011 edition) and 1.5yrs older saved my life. I'm on my 3rd logic board and after almost 3 months since replacement, the thing started falling apart AGAIN. I just sent it to a MAC Center to have it checked AGAIN. It's just ironic that I started using apple products after my Father raved how good their customer service was. I bought 4 iphones, 1 itouch, and 1 MBP to date all because I trusted their brand. But now? I mean, it's okay to make mistakes but to be this unresponsive despite the many complaints from customers is despicable.

     

    Apple, you should be ashamed. Where would you be without your customers! We may be small in numbers but seeing how you handled this matter so poorly, I won't be too shocked if a few years from now you lose most of your loyal customers.

  • by Demogorgos,

    Demogorgos Demogorgos Dec 27, 2014 6:39 AM in response to BlazenMike24
    Level 1 (0 points)
    Dec 27, 2014 6:39 AM in response to BlazenMike24

    Hi,

     

    I'm having my MBP reballed in Holland. Costs approximately 220 Euros, if the chips are still OK and do not need replacement.

     

    Apple will do nothing about this, and a reball beats a recycled logic board in price so that's my route.

     

    I'll let you guys know how things turn out.  What I can tell you though, is that this is my last Crapple product. Not even a phone again from these ********. NEVER AGAIN.

     

    Regards,

     

    JP

  • by kayazuki,

    kayazuki kayazuki Dec 27, 2014 7:13 AM in response to Demogorgos
    Level 1 (0 points)
    Dec 27, 2014 7:13 AM in response to Demogorgos

    Demogorgos wrote:

    Hi,

    I'm having my MBP reballed in Holland. Costs approximately 220 Euros, if the chips are still OK and do not need replacement.

    Hi JP, if your fix is still in the future; if you're anywhere near Antwerp, you can save yourself €95 for the same procedure, done at least as good. (I had mine fixed there).

  • by ricky_tang,

    ricky_tang ricky_tang Dec 27, 2014 1:10 PM in response to abelliveau
    Level 1 (0 points)
    Dec 27, 2014 1:10 PM in response to abelliveau

    My 2011 MBP has been on a slow death march. It doesn't act up often, but the rate is slowly increasing. When I woke my system from sleep this morning, the screen was almost entirely garbled except for my login picture. I'm going to keep using it until it finally dies. I will not buy another MBP if I can expect it to die within 3 years.

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