Q: 2011 MacBook Pro and Discrete Graphics Card
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Jan 20, 2015 6:30 AMby spudnuty,Hi all,
This is from the thread:
2011 MacBook Pro Graphics Issue $40 Fix!!!
2011 MacBook Pro Graphics Issue $40 Fix!!!
" He said that some of boards that were made had bad thermal paste in them that over time (usually after the warrantee has run out) hardens/loses its gooeyness. "
From macman.gg:
" the original paste was hard and very spread out, unusual for Apple, will keep you informed"
and to Franzdm - This is a very simple fix and something that someone in your area should be able to do. At least in Florence. (Wished I was there right now!):
So it would appear that the base cause of this could be the thermal paste.
Bad thermal past could cause low heat transfer to the heat sink. Bad thermal paste is not unknown in the electronics industry.
This would cause the graphics chip to run hot causing video anomalies and eventually ball grid array failure which is catastrophic.
So everyone with these symptoms should check out their thermal paste or have it checked out."
A thermal paste failure would cause the paste to look like dried out toothpaste versus a nice creamy sticky icing.
Now I'm not saying that this is the problem with everyone here but this kind of failure could certainly cause a BGA failure which at that point would be irreversible. If caught early this is indeed a simple fix!
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Jan 20, 2015 6:48 AMby Csound1,This issue needs some truth, not another vague statistic with no apparant connection other than a page number.
Read the thread, there are multiple issues here, differing issues with differing machines.
This thread is a wasteland for real information.
But you are trying to help, you have complained to Apple (rather than other users), you have opened a case so that Apple now have a little more real information to base a decision on. That would help.
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Jan 20, 2015 7:29 AMby Csound1,below sealevel wrote:
I did. In vain ;-(
Good, now you are left with what to do in the interim, and that I can't advise you on. Please bear in mind that any 3rd party repairs that you have made on your machine may be cause to exclude it from any settlement that may or may not be reached. And that as suit has been filed this is unlikely to happen (if it happens at all) quickly.
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Jan 20, 2015 7:37 AMby JroenVN,I just called to log my case.
The guy on the phone knew there were a lot of machines failing but said "a lot of them haven't failed" (or haven't been reported yet ;-)).
And that he understood and blablabla but could do anything. I suggested them giving me a discount on a new machine but 2 min later I got an email this wouldn't be done.
So this is it, my case is 'logged', let's wait what the lawsuit brings in April. Meanwhile, use internal gfx and then a professional reflow on the AMD chip.
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Jan 20, 2015 7:53 AMby Demogorgos,Csound,
I don't think there will be a settlement. What I see in the forums I am on, however, is the following:
Shell out the 600 Euro/US$ for the logic board replacement. Come back 3 times within the 90 day warranty of the repair with the same issue. Get a new 2014 retina MBP. In the Spanish MBP victim FB group, people are having their MBP replaced, *IF* they go through the hassle of shelling out the repair costs and do the (long and ghastly) follow up. But until now, each of those who did go through the "procedure" has received a new 2014 retina MBP in the end. Just saying... It seems that this is the way Crapple goes. Denial, but case by case replacements, after of course shelling out the (imho UNFAIR) logic board replacement of 600 Euros/dollar to start the "procedure" going. Had they told me "Give us 600 euros and we'll give you a 2014 retina MBP", I would have done this, because it is fair enough. But Crapple does not even acknowledge that there is the MBP flaw and I had enough of waiting for something to happen.
I already had a reball and "big maintenance" done on my late 2011 MBP, so I'm good now. I paid 230 euros total for the fix.
Regards,
JP
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Jan 20, 2015 7:57 AMby Csound1,People report varying results by going to Apple, some get new machines, some get repairs that Apple pay for, some that they have to pay themselves. Reports of pricing vary from 1000 to 300 dollars, some pay and then get a new machine. These seem to match the wild variance in the description of the problem, it's probable causes, machines affected, cures, etc.
In this thread nothing dominates, there are reported to be multiple issues with multiple machines from multiple years. All of which makes the road to a possible settlement look twistier than ever.
