abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by IvnOs,

    IvnOs IvnOs Jan 20, 2015 8:06 AM in response to Demogorgos
    Level 1 (0 points)
    Jan 20, 2015 8:06 AM in response to Demogorgos

    Well i just want to belive this guy http://youtu.be/1AcEt073Uds

    Also, our official Apple Service center is telling me that they are not reballing GPUs on mbp 2011 any more, and prefer just to change a LB.

  • by r100,

    r100 r100 Jan 20, 2015 8:07 AM in response to abelliveau
    Level 1 (35 points)
    Jan 20, 2015 8:07 AM in response to abelliveau

    Hi all,

     

    Just a quick recap / update on my personal case.

     

    So, I took the machine to the Geneva store to demo the problem. The Genius gave his OK for a mobo swap after a brief discussion with his superior. A week later he called me to let me know that be MB was ready.

     

    Before doing the 1h drive to Geneva, I asked him if he could run some graphic tests on the MBP which he agreed to do. A couple of days later the Genius kindly called me back to tell me he had run some stress tests and that no problems had occurred. So I went to GVA again to pick the machine up.

     

    I have since run some pretty harsh tests on the GPU for the last 24 hrs without a problem. The GPU seems to get quite hot (78-80C) according to the "Heaven" 3D test. I am not sure this is normal but it has held so far.

     

    I hope the fix holds but the odds / statistics seem to go against that hope.. Lets wait and see...

  • by eezacque,

    eezacque eezacque Jan 20, 2015 8:26 AM in response to Csound1
    Level 1 (4 points)
    Jan 20, 2015 8:26 AM in response to Csound1

    Csound1 wrote:

     

    Amjad Talib wrote:

     

    "If it is common, so much so that it's found as a defective part, Apple does recall the product"


    A beat around the bush answer and denial of customer service until it is found to be "so much so" defective in court. Pitiful for a company that believes in "thinking differently" I feel cheated but I guess that's good ole business for you


    Apple have recalled products for defective parts, iMacs had a defective video card and NVidia paid for Apple to recall and replace the cards. There have been others. So a truthful answer was given to you. If a defective part or process is identified it would be Apple's normal (past history) procedure to recall, replace or repair the product.

    So far, Apple has only started recalls for products where Apple could pass the bill to somebody else, i.e. Nvidia, or where costs were limited, as in the iPhone antenna gate. The MeltBook Pro case is Apple's fault, and a simple logic board is not a satisfactory solution, so costs are substantial: Apple will continue to ignore it.

  • by Csound1,

    Csound1 Csound1 Jan 20, 2015 8:44 AM in response to eezacque
    Level 9 (51,497 points)
    Desktops
    Jan 20, 2015 8:44 AM in response to eezacque

    Bit of a disingenuous remark there.

     

    The manufacturer of the affected part paid for the recall because they manufactured and supplied the defective part, Apple didn't decide, the courts did.

     

    As there doesn't even seem to be any agreement in this thread regarding the type or age of machine, defect or causes I would say it's over to you to provide that information, snarky remarks are valueless.

  • by matrixenzo,

    matrixenzo matrixenzo Jan 20, 2015 10:51 AM in response to r100
    Level 1 (0 points)
    Jan 20, 2015 10:51 AM in response to r100

    Curious, would an early MBP 2011 running smcfancontrol with a temp showing 190F/88C - 203F/95C be running too hot? I'm on my 3rd LB and this last round I had the LB and heatsinks replaced. Everything is actually running quite fine after about 1.5 months. Just worried that it is running a bit hot when I'm doing anything intensive.

     

    Thanks!

  • by eezacque,

    eezacque eezacque Jan 20, 2015 11:00 AM in response to Csound1
    Level 1 (4 points)
    Jan 20, 2015 11:00 AM in response to Csound1

    Csound1 wrote:

     

    Bit of a disingenuous remark there.

     

    The manufacturer of the affected part paid for the recall because they manufactured and supplied the defective part, Apple didn't decide, the courts did.

     

    As there doesn't even seem to be any agreement in this thread regarding the type or age of machine, defect or causes I would say it's over to you to provide that information, snarky remarks are valueless.

    You mean that Apple ignores complaints until forced to take action by court...

    So, who is disingenuous or snarky here?

  • by juanfromalamo,

    juanfromalamo juanfromalamo Jan 20, 2015 11:07 AM in response to matrixenzo
    Level 1 (0 points)
    Jan 20, 2015 11:07 AM in response to matrixenzo

    matrixenzo - before I replaced the thermal paste on my MBP 2011 it was running at about those temps and I read somewhere it was "normal", after the gpu failed and I had to overheat the logic board and reapply the thermal paste, the MBP started to work again at temps around 40C on integrated chip and 60C on discrete chip running intensive graphic tasks with dual screen connected. So no, I don't think is "normal" temperatures of 90C+ on the MBPs.

     

    If your MBP GPU has not failed you yet, it will be a good idea to replace the thermal paste to avoid future headaches.

     

    As another tip, download MacsFanControl instead of the smcfancontrol and set the min Fan RPM to 2000 at 35C and the max Fan RPM at 6000 at 65C.

  • by smooth1975,

    smooth1975 smooth1975 Jan 20, 2015 11:08 AM in response to abelliveau
    Level 1 (0 points)
    Jan 20, 2015 11:08 AM in response to abelliveau

    I have this issue as well... Was shocked to see how many others have! Already replaced the logic board out of pocket a couple years back, the issue persisted and was told I'd have to spend another $400 on a display replacement. Couldn't afford that  but I found if I restarted my macbook (early 2011) it would go away for a bit ( a couple hours to a couple weeks).

     

    In the past month it has come back to stay. I hope there is a response of some sort.

  • by Csound1,

    Csound1 Csound1 Jan 20, 2015 11:12 AM in response to eezacque
    Level 9 (51,497 points)
    Desktops
    Jan 20, 2015 11:12 AM in response to eezacque

    eezacque wrote:

     

    Csound1 wrote:

     

    Bit of a disingenuous remark there.

     

    The manufacturer of the affected part paid for the recall because they manufactured and supplied the defective part, Apple didn't decide, the courts did.

     

    As there doesn't even seem to be any agreement in this thread regarding the type or age of machine, defect or causes I would say it's over to you to provide that information, snarky remarks are valueless.

    You mean that Apple ignores complaints until forced to take action by court...

    So, who is disingenuous or snarky here?

    Feel free to read anything you want into what I say.

     

    Have a good one.

  • by r100,

    r100 r100 Jan 20, 2015 11:30 AM in response to juanfromalamo
    Level 1 (35 points)
    Jan 20, 2015 11:30 AM in response to juanfromalamo

    matrixenzo - before I replaced the thermal paste on my MBP 2011 it was running at about those temps and I read somewhere it was "normal", after the gpu failed and I had to overheat the logic board and reapply the thermal paste, the MBP started to work again at temps around 40C on integrated chip and 60C on discrete chip running intensive graphic tasks with dual screen connected. So no, I don't think is "normal" temperatures of 90C+ on the MBPs.

    I was just about to google to find out what the "normal" temp. for the CPU and GPU in the Macbook2011 are...

     

    after my mobo (logic board) replacement, mine are now running quite hot at around 80-90°C with intensive tasks (number crunching and rendering). That seems way to hot for any chip to survive over a long period of time.

     

    Maybe I'll have to apply some paste as well ... or just let the MBP die again ?

     

    I really don't understand why on earth APL still replaces boards with bad paste ?? After all, if this is part of the issue, wouldn't it be a good idea to replace the original paste if a 50+°C temperature difference can be achieved it only would take less than 10 minutes to do so and save hundreds if not thousands of users a major PITA.

     

    Rant over.

  • by matrixenzo,

    matrixenzo matrixenzo Jan 20, 2015 12:05 PM in response to juanfromalamo
    Level 1 (0 points)
    Jan 20, 2015 12:05 PM in response to juanfromalamo

    Thanks Juan/r100,

     

    Will have to checkout MacsFanControl and possibly reapplying paste if that will not void the current warranty. I must reiterate that after this 3rd LB replacement it has been running hot, but I've not seen any issues yet and I'm hitting the 1.5 month mark under 90 day warranty. I'd rather it fail now, than fail a day after the warranty expires.

     

    I guess only time will tell. Thanks for your help/suggestions!

  • by nettles2,

    nettles2 nettles2 Jan 20, 2015 12:22 PM in response to abelliveau
    Level 1 (0 points)
    Jan 20, 2015 12:22 PM in response to abelliveau

    Yes, I have the same problem.

     

    Macbook Pro Late 2011

    Frozen blank screen or horizontal lines

    Sometimes works after safe boot or SMC reset

    Getting worse, almost unusable

    No solution in sight

  • by chrisncohen,

    chrisncohen chrisncohen Jan 20, 2015 12:24 PM in response to abelliveau
    Level 1 (0 points)
    Jan 20, 2015 12:24 PM in response to abelliveau

    I have a very similar problem with late 2011 2.2 Ghz i7 with AMD Radeon HD 6750M 1024 MB.  Screen randomly going gray, have to force shut-down machine.  Seems to happen when the housing gets warm and the CPU fans kick in.

  • by pointbreak,

    pointbreak pointbreak Jan 20, 2015 12:40 PM in response to r100
    Level 1 (0 points)
    Jan 20, 2015 12:40 PM in response to r100

    I too live in Switzerland  near Luzern. (Kanton Zug )

     

    And last thursday night the worst thing happened , yes you guessed it .......

    after i tried reverting back to osx 10.9.5 mavericks and then after a complete no response from my system ... i tried everything  (for 3 days)

    until i installed GFX card status. and even then, i can only boot occasionally but as soon as the system get slightly warm, it dies a death .

     

    i stumbled on this thread and then it became clear ... I WAS NOT ALONE !

    I phoned data quest in Zug and they advised me to phone apple care,  so after a long conversation and they said,  they could do nothing  until i run a diagnostics at a apple handler. EG. Data quest in Zug, this procedure will cost me 180.00CHF ????? just for the test .

    and there is no guarantee apple said that they could help me to cover all or some of the costs to repair my MBP

     

    been with apple over 16 years , sad to see a company who put so much effort in there products , put so little into there customer care . !!

     

    IMG_3071.JPG

  • by ZeFish,

    ZeFish ZeFish Jan 20, 2015 1:47 PM in response to abelliveau
    Level 1 (0 points)
    Jan 20, 2015 1:47 PM in response to abelliveau

    Just wanna say that I have this same problem since october but I've just restarted my computer and its..... well.... not usable anymore. Is there a way to go against apple on this one since I see there is 758!!!! PAGES!!! on this thread?

     

    Sorry if it's been asked before... I didn't read all 758 pages...

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