Q: 2011 MacBook Pro and Discrete Graphics Card
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Feb 6, 2015 9:16 AMby Oso Grande,I am curious how the multiple lawsuits will play out on this issue. At the risk of conjecture, I find it impossible that absolutely nobody at Apple knows about this issue, let alone a the number people who are responsible for making decisions that involve customers and product quality.
With proper respect and deference to the struggles of fellow MBP owners affected by this issue, I think your best option in the near-future is to file a complaint with the BBB, especially if you've already paid for a repair on this issue.
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Feb 6, 2015 9:30 AMby Darrell Stall,getstu, when you say "second" do you mean the Discrete GPU?
When you say "eventually replaced", what do you mean? Please briefly list all the hoops you had to jump through to get to this point where your '11 was replaced.BTW - notice how when the "police" (moderators) show up here, they only enforce the nonsense -
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Feb 6, 2015 10:35 AMby akamyself,Csound1 wrote:
akamyself wroteves?
Csound1 wrote:
akamyself wrote:
Csound1 wrote:
The point is clear, maybe not to you but that is your problem.
it's not a problem per say, but still, your point is not clear.
do you question his judgment? legibility? ability? motivation?
Motive.
too bad.
what about yours?
I have no commercial interests here, unlike D3us I make no money out of this.
Now, what are your motives.
Like D3us already pointed out (but you don't want to hear), you're the one constantly advertising.
not him.
he is mostly spending his time here providing explanations to people asking for some understanding.
wish I could say the same about you.
but even if he were, what would you care?
do you really think the community needs to know how you feel about it?
no.
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Feb 6, 2015 10:54 AMby Csound1,getstu wrote:
TThe irony is if apples' diagnostic software
worked as quickly as the moderating
software on this board then none of us
would have any problems....
I don't believe anything you say, you have already demonstrated that the truth is a bystander in your posts, this is no different.
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Feb 6, 2015 11:07 AMby nathanb2015,Hi nicolotucci, for now you can try resetting the NVRAM and PRAM - that may bring it back for a short period (if you haven't already tried that). If you bought it in the EU you may be able to get it repaired by Apple free of charge. Under EU law there is cover for a consumer for between 4 and 6 years (depending on the circumstances). On the Apple UK website it states "Consumers have the right to choose whether to claim service under the Apple One-Year Limited Warranty or under their consumer law rights." I rang them, went through to support (ignored it when it told me my device was out of warranty and I would have to pay), when I got through to someone I explained that I had the known 2011 MBP GPU issue and wanted to make a claim under EU consumer law, they acknowledged that I am within my right to make the claim under consumer law - they logged it and provided me with the details of an independent Apple Authorised repair centre that I could take the Mac into. I've taken it in, its been assessed and the store has submitted the paperwork to Apple under consumer law for a replacement Logic Board (I'll know next Monday if its been accepted or not)
The main thing they asked for was the original invoice proving that it was bought in the UK. It's probably worth a try - see what they say in Italy
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Feb 6, 2015 12:20 PMby Csound1,Each nation has it's own laws, there is no EU wide consumer law anywhere close to the UK's 6 year span. If you read this thread you'll find posts regarding other nations consumer laws.
"Consumers have the right to choose whether to claim service under the Apple One-Year Limited Warranty or under their consumer law rights."
The UK does not require that you abrogate your Apple warranty (if still in force) the consumer law is additional to, rather than instead of.
