Q: 2011 MacBook Pro and Discrete Graphics Card

Darrell Stall wrote:

My guess is there's some firmware that was installed, possibly as part of and update to the OS or as a "Security" update perhaps as early as late/last version of Snow Leopard, which then was included with all OS going forward which I think would be typical for any such legitimate type of change.

Thanks for the info Darrell.

Sounds like there may be no easy way to get our machines operating at original graphic speed again then..?

That'd be a bummer..

FINALLY:

https://www.apple.com/uk/support/macbookpro-videoissues/

If the repair is just another board with the same flaw, it isn't really a permanent solution, but at least we won't have to pay for something that isn't our fault.

And good news if you paid for repairs prior to this program:

Additional Information

Apple is contacting customers who paid for a repair either though Apple or an Apple Authorized Service Provider to arrange reimbursement.  If you have not been contacted, but paid for a repair that you think was due to this issue, please contact Apple.

This worldwide Apple program does not extend the standard warranty coverage of the MacBook Pro.

The program covers affected MacBook Pro models until February 27, 2016 or three years from its original date of sale, whichever provides longer coverage for you.

bramkortleven wrote:

What can we do???

http://www.apple.com/benl/support/macbookpro-videoissues/

Nog 7 dagen geduld....

If your's donesn't apply, you can always get a 3th party repair.

Hello, MGSH

Great news, thanks for sharing it so soon.

But I don't have an Apple Authorized Service Provider or Apple Store in my country ( Lebanon ).

The question is: how much time do we have until this program end?

Thanks ..

webdesignertuts wrote:

 

The question is: how much time do we have until this program end?

You have until February 27th 2016 to take advantage of this repair program.

I had a replacement of the logic board, just a few days ago. After long discussions with apple, who said just last week that there are no replacements, and when I said there are known issues, she just said there are no replacement program me for this.

In the end, in my country we have a one year guarantee for logic boards, and as we don´t have an official apple store, it is a retailer who were really nice, gave me a discount and lent me a machine in the meantime.

So I opted paying for a logic board.

Now - I wonder if it is the old refurbished one or the permanent solution as this was just last week. Well on friday they received the logic board, and I got my computer 4 days ago.

How do I find out if it is a new or old refurbished logic board?

( just saw 2016 )

Thank you ..

But thy are saying it will start ( in other countries ) from the 27th

As of February 20, 2015, the repair process will be available in the U.S. and Canada. In other countries, it will be available as of February 27, 2015.

webdesignertuts wrote:

 

But thy are saying it will start ( in other countries ) from the 27th

 

As of February 20, 2015, the repair process will be available in the U.S. and Canada. In other countries, it will be available as of February 27, 2015.

Yes, that is correct. The program starts on the 27th of this year in all other countries.

Previously, you asked:

webdesignertuts wrote:

The question is: how much time do we have until this program end?

And I answered your question correctly: You have until February 27th 2016 to repair your MBP.  What is the problem?

Esja wrote:

 

How do I find out if it is a new or old refurbished logic board?

If you repaired your MBP before the repair program began, then you most definitely have a refurbished logic board installed in your computer.

The truth is, no one knows for sure if new logic boards will be used in this official repair program. I only speculated since it just doesn't make sense for Apple to offer a repair program and use old logic boards, knowing by now that the refurbished ones break down all over again. I just think there's a higher chance for any logic boards replaced from February 20th onwards to be new ones, but I don't know for sure. I guess you could ask the Apple people when you go in for repairs.

Yes, but if you need your expensive computer to work and cannot pay for the abusive costs at an apple store or an authorized partner, got your computer repaired after months suffering without computer and just got your computer fixed yesterday by another company, what do we do? apple should also pay for the one who had to run a different road. and aditionnaly i´m also worried if this repair i got will survive any longer. Is anyone also at the same point?

I demand a solution also for this case. Apple´s lack of responsibility is still going on. In fact, they only agreed to fix the computers because of a law suit. Who knows what will come with their new computers

Apple should reimborse the money for those who got the computer fixed at a third store and not at an apple or authorized store cause could not pay for such abusive repair costs for a programmed obsolence and problem from fabric. It´s ridiculous! They are still leaving their customers in lurch!

Apple is offering to fix some MacBooks with this problem. See:

http://www.apple.com/support/macbookpro-videoissues/

Esja wrote:

 

How do I find out if it is a new or old refurbished logic board?

Apple has been recycling logic boards real fast over the past year, so I wouldn't expect more than a quick reflow.

Darrell Stall wrote:

 

kayazuki — Google "forums appleinsider 2011 MacBook Pro graphics class-action suit expands, accuses Apple of concealing defects"

That article quotes law firm as having sent out email reading "Specifically, we allege that between early- and late-2011, Apple released a software update that dramatically reduced the graphical performance of the GPUs in order to prevent them from reaching temperatures that would cause the GPUs to effectively self destruct." So if that's true, I doubt if reinstalling ML will fix the issue since the early 2011 MBPro shipped with  Snow Leopard 10.6.6. My guess is there's some firmware that was installed, possibly as part of and update to the OS or as a "Security" update perhaps as early as late/last version of Snow Leopard, which then was included with all OS going forward which I think would be typical for any such legitimate type of change.

That case has been dismissed, unproven, why are you leaving that part out?

Oh, it's you, now I understand why only part of the facts are in the post.

LovedJames wrote:

 

I hope this technical infoemotion helps you find your way Csound1 with all your tecnical problems.

http://www.apple.com/support/macbookpro-video-issues

Thanks but I have no problems with any of my Macs, how about you?