Q: 2011 MacBook Pro and Discrete Graphics Card

I Don't get paid to post here, now and again you should include a fact rather than your fantasy. I do have a problem when people like you tell lies about me, FYI.

Be not deceived. An earlier class action lawsuit was dismissed, not the one that will be decided early April whether it moves forward or not.

As usual, manipulation and control is trying to create an illusion otherwise. Why do you think after all this time Apple suddenly decides to issue a repair program? Out of the "goodness" of it's heart? Yeah, right!

"Products affected

15-inch and 17-inch MacBook Pro models manufactured in 2011

15-inch MacBook Pro with Retina models manufactured from Mid 2012 to Early 2013"

"The program covers affected MacBook Pro models until February 27, 2016 or three years from its original date of sale, whichever provides longer coverage for you."

In other words, Apple is offering to replace logic boards for machines no more than 3 years after production for those manufactured in Early 2013, or for a bit longer for those produced earlier, and nothing else, as the standard 1 year warranty that covers other items remains in effect. You can bet this is being argued with legal sophistry as being "fair" and "reasonable" ENOUGH and that Apple should not be forced to do anything more. In other words, this is just more snookering in self interest instead of real customer service. Of course, the "program" makes no mention of what happens if those logic boards too fail, like so many others reported in this thread have. Such repairs typically come with only 90 day warranty. Part of the legal sophistry argument no doubt is that the minimum 3 year post production repair is sufficient - in other words, even if product fails outside of warranty, the minimum of 3 year 3 month lifespan on such product is "reasonable". The "program" of course doesn't address any of the consequences of such product failure. You can bet that if Apple suffered anything like its customers have, it would be all over the courts fighting for compensation for "damages".
As far as spending time and energy on the phone with Apple, I already have and all that's left as recourse is writing a letter.

Which do you think is more effective? Communicating with Apple  or telling THOUSANDS about how Apple treated its long term, 24+ year loyal customer?
If you think the former, then I have beachfront property in AZ for sale for you.
My "rant" as it's been called in this thread is so Apple can "see" just what a dissatisfied customer looks like telling THOUSANDS instead of a satisfied customer telling merely hundreds - something else to point out in my letter, which I find hard to believe will be anything more than more exercise of futility based on how the legally fictitious "person", Apple Computer INC has behaved up until now. I don't think Apple has repented after spending time contemplating self reflection, even though it's been known for millenia  that "The UNEXAMINED life isn't worth living." — Plato

Like all things modern, Apple picks and choses like a smorgasbord what it wants to "believe" is true, good, important, fair reasonable. See how Ayn Rand called her subjectivism "objectivism" as if she were the source of Absolute Truth. Remember, she is the goddess of Silicon Valley as revealed in "All Watched Over By Machines Of Loving Grace" by Adam Curtis — http://thoughtmaybe.com/all-watched-over-by-machines-of-loving-grace/ — and her bogus "philosophy" the "reasoning" by which the inmates run the asylum, parading themselves as highly intelligent, responsible, etc. as if they know what's best for everyone as they always have. A tiger has never changed its stripes, and neither have power mongers.

Rand set herself up as goddess, as Absolute authority and judge of who is virtuous and deserving love on that basis and who isn't deserving, according to her. She is an legalistic goddess that's nothing like Deity that loves unconditionally the "apple of its eye", humanity whom it has created in its own image and likeness. Rand's so called "objectivism" is anything but, merely "subjectivism" lying and calling its Self "objective", rationalization all dressed up in drag of "reason", the raging of the mind gone beserk. Like most things "modern" she is the inverse of what she claims to be as is her "philosophy" (love of Sophia, wisdom) which by no means deserves such recognition. Yet this is the "thinking", the motivation on which Silicon Valley is built.

"I only speculated since it just doesn't make sense for Apple to offer a repair program and use old logic boards, knowing by now that the refurbished ones break down all over again. I just think there's a higher chance for any logic boards replaced from February 20th onwards to be new ones, but I don't know for sure. I guess you could ask the Apple people when you go in for repairs."
LOL - and what do you think those "geniuses" would tell you? Most likely what they think you want to hear if anything at all because a) they're clueless, or b) they've been told what to say by "admin" and they know to follow the Apple rules (control) or they won't have a paycheck.

Once again, it all comes down to "modern" economics, of which the Apple corporate culture is a reflection, like most if not all others.
It's a ruse, and filled with lies that the power mongers tell themselves in order to "think" they are actually doing "good".

Do you really think that's going to change just by spending a few hours on the phone with some underling who's just doing what they're "paid" to do, no differently than a prostitute? Seriously?

If you look at the inscription on the Steve Jobs concoction featuring Isaac Newton, you will note "A Mind Forever Voyaging…. Alone" which is a ripoff of a 1985 interactive fiction game — http://en.wikipedia.org/wiki/A_Mind_Forever_Voyaging

— which shows the truth of human creativity and inventiveness, that "no man is an island" and we are forever "borrowing" form one another, most importantly those who've come before us. Yet it is the "modern" peculiarity to selfishly claim that an "individual" owns such a thing as "intellectual property" as if they created such entirely on their own out of thin air, and then go to great lengths to "protect" their self proclaimed castle.

Whether the Apple has stripes or not matters not. For over 1900 years prior to the "birth" of Apple Computer, INC, the bitten apple and rainbow meant something totally different and revealing regarding what in the d(evil)'s gotten into Apple and the modern world that is creating this delusional, illusion, this big lie — "fallen" human nature (bitten apple) as personified in Pinocchio.

The "economist" claim that "THE modern world was made by Isaac Newton."

http://www.economist.com/node/2003425

But "modernism" actually began many centuries earlier with loss of understanding in Western Europe of communion/community as basis of cosmology, of Cosmos (Greek: Order)

Renaissance = man proclaims Self as the measure of ALL things

Enlightenment = elevation of human reason to status above ALL as god (in place of God)

"individual" vs Real Person

"corporation" (legal fiction) vs Community, Communion

blockhead, puppet vs real boy

fiction (lie) vs Truth

profit motive vs. Motivation to attain virtue

self interest vs. Altruism, Philanthropy (as proclaimed by Ayn Rand and implemented by Silicon Valley)

Icons In Today's World

http://aidanharticons.com/wp-content/uploads/2013/12/Austin-Icons-in-Modern-Worl d-1.pdf

http://fatherdavidbirdosb.blogspot.com/2013/02/the-individual-and-church-eastern .html

All this is evidenced in how America politically loves to parade itself as a "christian" nation (i.e. manipulate "god" to its own ends, its own selfish delusional desire). Apple stands part and parcel in the midst of this theater of the absurd as leader of the pack, and in no way head and shoulders above it.

If Apple is "one of the best", then that's saying very little indeed.

Misdirection is multifaceted, and its multitude of faces are all ugly.

(Real) Beauty (Truth) will save the world. — Dostoevsky

Believe whatever, but the fact remains, our pre "modern" ancestors would not fall for such ruse, would not be such fools.

Does anyone know if they are reimbursing people who have had their boards paid for in the past?

Just trying to confirm this.  Someone in the thread posted they are, but I need to know 100%.  Thanks.

Seems they will contact you (or you can contact them) if you paid for a repair at Apple or an authorized service provider:

"Additional Information

Apple is contacting customers who paid for a repair either though Apple or an Apple Authorized Service Provider to arrange reimbursement.  If you have not been contacted, but paid for a repair that you think was due to this issue, please contact Apple."

Csound1

Darrell Stall wrote:

 

kayazuki — Google "forums appleinsider 2011 MacBook Pro graphics class-action suit expands, accuses Apple of concealing defects"

That article quotes law firm as having sent out email reading "Specifically, we allege that between early- and late-2011, Apple released a software update that dramatically reduced the graphical performance of the GPUs in order to prevent them from reaching temperatures that would cause the GPUs to effectively self destruct." So if that's true, I doubt if reinstalling ML will fix the issue since the early 2011 MBPro shipped with  Snow Leopard 10.6.6. My guess is there's some firmware that was installed, possibly as part of and update to the OS or as a "Security" update perhaps as early as late/last version of Snow Leopard, which then was included with all OS going forward which I think would be typical for any such legitimate type of change.

That case has been dismissed, unproven, why are you leaving that part out?

 

Oh, it's you, now I understand why only part of the facts are in the post.

 

Actually, csound1, the case has NOT been dismissed. The allegations are not unproven.

Finally, some of you may have seen recent news about a case against Apple getting dismissed. That is not our case. Rather, that case concerned the logic boards in all MacBook laptops (Pros and Airs) manufactured between 2010 and 2014. By contrast, our case relates only to 2011 MacBook Pro Laptops that contain graphics processing units manufactured by AMD. Candidly, we think our case is stronger than the recently dismissed case, but only time will tell.

source: WBMLLP Facebook

Quoted from latest class-action update email:

Although the program is an important step, we understand that some of you think it does not go far enough in terms of offering adequate relief. Therefore, we invite you to contact us to share your feeling about the program, as we are continuing to evaluate and review it for fairness in light of the pending class action lawsuit.

<Edited By Host>

And so it begins...

In 2008, 2010, 2011, 2012, 2013 Apple produced products, desktop and portable, with a common fault, GPUs that fail because of solder issues.

Rather than examine to determine the source of the problem Apple misguided their customers with a deceptive firmware "update" and the use of known faulty motherboards as customer paid for repairs.  Then in the face of overwhelming evidence tried to silence those deceived with "free upgrades" to newer production.  Still the failures kept coming and more hurdlers were thrown in the way.

So now it begins... the repair.  Fool me once, shame on me.  Fool me twice, shame on you.  Up until just days ago customer after customer reported that they paid for and then repeated experienced failures of Apple replaced motherboards.  Have we any convincing evidence that Apple has changed the virtue in their heart and will do the right thing no matter what?  Or have we greased the revolving door at the repair window?

Customers have reported volumes of 2011 MBPs for sale in Apple's stores, have they been subjected to the repair standards some have experienced with their costly repairs and repeated cycles of repairs?

One of my jobs in a past life time was to find and fix manufacturing processes like Apple's.  Find where we built the problem in and repair that part of the process.  Associated with that effort was to retrieve all faulty production products and repair them.  Step one find the problem.  Step two determine a correction.  Step three test the correction.  Step four assess the correctness of the correction, which involves creating tests that never existed before, for had the tests existed the problem would not have reached the customer.  Step five determine if whether to return to step one or to step six.  Step six gather the information to repair all previous production.

We are about to find out if Apple did step four or is hoping for another firmware update to delay the problem once again.

And so it begins....

The case was dismissed, you are wrong.

here, read for yourself

http://www.reuters.com/article/2015/01/09/us-apple-macbook-lawsuit-idUSKBN0KI01A 20150109

maybe you should read before you post?

Apple has asked for a dismissal of the case on January 29 most likely because they knew this program would be launched.

MOTION to Dismiss First Amended Complaint; Memorandum of Points and Authorities in Support Thereof filed by Apple, Inc.. Motion Hearing set for 4/2/2015 09:00 AM in Courtroom 4, 5th Floor, San Jose before Hon. Edward J. Davila. Responses due by 2/12/2015. Replies due by 2/19/2015. (Attachments: # 1 Proposed Order [Proposed] Order Granting Defendant Apple Inc.'s Motion to Dismiss First Amended Complaint)(Powers, Matthew) (Filed on 1/29/2015) (Entered: 01/29/2015)

Notice the responses by WBMLLP were due 2/12 and Apple's response was due yesterday. Their response is the repair program.

WBMLLP has a motion hearing April 2nd .  I am not sure how they can argue to a judge that a free repair and reimbursement to those who paid is not sufficient for dismissal. I don't see this going forward. The "fix" may not be what we want , ( permanent one) but we don't know that yet.

"Although the program is an important step, we understand that some of you think it does not go far enough in terms of offering adequate relief. Therefore, we invite you to contact us to share your feeling about the program, as we are continuing to evaluate and review it for fairness in light of the pending class action lawsuit."

What is "adequate relief". The fix is at their expense and they are willing to repay those out of costs on an individual basis. For most the relief is adequate. Some have extraordinary expenses that Apple will deal with on a case by case basis not as part of a class suit, all IMHO.

From your own link...

A separate and still pending lawsuit in California accuses Apple of defrauding consumers by selling MacBook Pro laptops in 2011 that contained defective graphic cards, causing screen distortions and system failures.

Talk about reading before you post.

<Edited by Host>

°(Ty)[L](eR)° wrote:

. From your own link...

A separate and still pending lawsuit in California accuses Apple of defrauding consumers by selling MacBook Pro laptops in 2011 that contained defective graphic cards, causing screen distortions and system failures.

AMEN!

<Edited by Host>

And so it begin...

The rest of the original post recounting the Apple's history with GPUs in desktop and mobile devices was deleted by Apple censors please look for that missive on other Apple information sites... if you keep in touch.

The case alleging that Apple knew the board was faulty has been dismissed and the court ruled that there was no attempt on Apples part to defraud. The court also ruled that the claims of the plaintiffs were spurious, case dismissed.

the second one will go the same way soon, I'll meet you here when it does.

Yeah, I've had 2 from yesterday deleted too. Still incorrigible, like a brick wall.

XLT77 wrote:

 

Apple has asked for a dismissal of the case on January 29 most likely because they knew this program would be launched.

 

MOTION to Dismiss First Amended Complaint; Memorandum of Points and Authorities in Support Thereof filed by Apple, Inc.. Motion Hearing set for 4/2/2015 09:00 AM in Courtroom 4, 5th Floor, San Jose before Hon. Edward J. Davila. Responses due by 2/12/2015. Replies due by 2/19/2015. (Attachments: # 1 Proposed Order [Proposed] Order Granting Defendant Apple Inc.'s Motion to Dismiss First Amended Complaint)(Powers, Matthew) (Filed on 1/29/2015) (Entered: 01/29/2015)

WBMLLP has till April 2nd to file a response. I am not sure how they can argue to a judge that a free repair and reimbursement to those who paid is not sufficient for dismissal. I don't see this going forward. The "fix" may not be what we want , ( permanent one) but we don't know that yet.

 

"Although the program is an important step, we understand that some of you think it does not go far enough in terms of offering adequate relief. Therefore, we invite you to contact us to share your feeling about the program, as we are continuing to evaluate and review it for fairness in light of the pending class action lawsuit."

That's lawsuit number two, it has not been dismissed yet, lawsuit number one failed in January.

watch this space for the result of number two

Maybe so, but the majority of us got what we came here for. The fact remains, the case is still active, and has not been outright dismissed.