abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

Close

Q: 2011 MacBook Pro and Discrete Graphics Card

  • All replies
  • Helpful answers

first Previous Page 818 of 891 last Next
  • by rennyz27,

    rennyz27 rennyz27 Feb 22, 2015 6:11 PM in response to SkyHawk-YQB
    Level 1 (9 points)
    Feb 22, 2015 6:11 PM in response to SkyHawk-YQB

    SkyHawk-YQB wrote:

     

    Well, no more benchmark for me tonight, on OSX 10.6.6 my computer hang as soon as I have 3 of the 4 cpu max out and the heaven 3.0 benchmark running. CPU temp reach 98C and GPU up to 80C. Tomorrow I'll reinstall my original HDD with OSX 10.9 and see If I'm just able to have a stable system before doing other test. Doesn't look good.

     

    The only plus side was that the new logic board as SATA3 on both HDD and DVD controller. While my previous logic board was on SATAII for the DVD.

    By all means, you should stress test your MBP as much as you can within the 1 year window, so that you can eliminate problems before time runs out.

  • by SkyHawk-YQB,

    SkyHawk-YQB SkyHawk-YQB Feb 22, 2015 6:29 PM in response to rennyz27
    Level 1 (0 points)
    Feb 22, 2015 6:29 PM in response to rennyz27

    rennyz27 wrote:

     

    By all means, you should stress test your MBP as much as you can within the 1 year window, so that you can eliminate problems before time runs out.

    Don't worry I was just talking about the benchmark prior to the 10.6.7 patch that reduce our performance. As soon as I'll have my other HDD in with OSX 10.8.5 I'll stress test again. By the way, as I said earlier, when you do the repair with the Apple repair program, the coverage is only 90 days. Thats what I was told at the Apple Store when I got my computer back today.

  • by rennyz27,

    rennyz27 rennyz27 Feb 22, 2015 6:31 PM in response to SkyHawk-YQB
    Level 1 (9 points)
    Feb 22, 2015 6:31 PM in response to SkyHawk-YQB

    SkyHawk-YQB wrote:


    By the way, as I said earlier, when you do the repair with the Apple repair program, the coverage is only 90 days.

    Noted, thanks.

  • by Charles Houghton-Webb,

    Charles Houghton-Webb Charles Houghton-Webb Feb 22, 2015 6:56 PM in response to SkyHawk-YQB
    Level 1 (33 points)
    Feb 22, 2015 6:56 PM in response to SkyHawk-YQB

    SkyHawk-YQB wrote:

    Don't worry I was just talking about the benchmark prior to the 10.6.7 patch that reduce our performance.

    I'm not at all sure that a OS patch would ever have existed, in 10.6.7 or any other system, so checking performance with different systems would only be benchmarking the computer relative to that particular system. Any performance reduction on a computer would have to be a firmware patch methinks. It wouldn't be workable otherwise.

    Assuming such a patch existed, the only way to compare "before" and "after" would be to re-flash the firmware with the older version again and redo the benchmark, using exactly the same system and benchmark tests.

  • by nettles2,

    nettles2 nettles2 Feb 22, 2015 7:49 PM in response to D3us
    Level 1 (0 points)
    Feb 22, 2015 7:49 PM in response to D3us

    D3us wrote:

    Apple took responsibility for the faulty GPU made by NVIDIA, who declared their processors defect free.

    Apple didn't.

    nVidia did, they got the bill for it.

    I wasn't aware of that, thanks for the clarification.

  • by jimoase,

    jimoase jimoase Feb 22, 2015 7:57 PM in response to nettles2
    Level 1 (13 points)
    Desktops
    Feb 22, 2015 7:57 PM in response to nettles2

    nettles2 wrote:

     

    D3us wrote:

    Apple took responsibility for the faulty GPU made by NVIDIA, who declared their processors defect free.

    Apple didn't.

    nVidia did, they got the bill for it.

    I wasn't aware of that, thanks for the clarification.

     

    An interesting difference in this particular situation is the number of long term repairs made by re-soldering the same AMD GPU chip on the same motherboard.  Since the only change needed to affect a repair is sufficient heat to make the solder flow again, it's difficult to suggest the AMD GPU is operationally or mechanically faulty.

     

    I think the NVIDA problem required a chip change.

  • by jmc53,

    jmc53 jmc53 Feb 22, 2015 11:07 PM in response to rennyz27
    Level 1 (0 points)
    Feb 22, 2015 11:07 PM in response to rennyz27

    rennyz27 wrote:

     

    jmc53 wrote:

     

    Hmm they should have just issued a complete refund. They sold consumers a total lemon and they know it.

    But how can they issue a refund for work that you paid someone else to do? I understand what you're getting at with the whole 'lemon' thing but it just doesn't make sense from a logical standpoint.

     

    This is why I didn't repair my MBP till I heard some official word from Apple. I moved on and bought a Mac Mini with the same processor as my MBP. The 6 month wait was excruciating but at least everything is clear now.


    I meant a refund on the particular Macbook models...not third party repairs. There is no permanent fix for the GPU problem. It is a design flaw and the same issues will spring up again in the future after the laptops are "fixed" by Apple. apple-laptop-in-garbage-can.jpg

  • by overlord123,

    overlord123 overlord123 Feb 22, 2015 11:07 PM in response to jmc53
    Level 1 (0 points)
    Feb 22, 2015 11:07 PM in response to jmc53

    does Apple cover this repair worldwide? i was forced to buy a same 2nd hand MBP (2011) when mine died due to this. Apple repair centre here (Singapore) quote > 1K for a repair. had to get a 2nd hand MBP just becos of the data i had in my dead MBP.

    i hope they acknowledge this too and send us some kind of notification that they are picking this repair fee up....

  • by MrManorDriver,

    MrManorDriver MrManorDriver Feb 22, 2015 11:56 PM in response to overlord123
    Level 1 (0 points)
    Feb 22, 2015 11:56 PM in response to overlord123

    Great to find out about the repair programme today. Can anyone advise if any issues will be encountered with my machine's eligibility as I swapped out the optical drive for an additional SSD? 

  • by overlord123,

    overlord123 overlord123 Feb 23, 2015 12:09 AM in response to MrManorDriver
    Level 1 (0 points)
    Feb 23, 2015 12:09 AM in response to MrManorDriver

    logically it shouldn't right? what does the optical drive got to affect the graphics?

    they have to acknowledge this unless Apple is dumb to reject your claim.

    fyi, mine is already dead and out of any warranty....

  • by rennyz27,

    rennyz27 rennyz27 Feb 23, 2015 12:29 AM in response to overlord123
    Level 1 (9 points)
    Feb 23, 2015 12:29 AM in response to overlord123

    overlord123 wrote:

     

    does Apple cover this repair worldwide?

    Yes. For anyone who owns the affected models.

  • by rennyz27,

    rennyz27 rennyz27 Feb 23, 2015 12:31 AM in response to MrManorDriver
    Level 1 (9 points)
    Feb 23, 2015 12:31 AM in response to MrManorDriver

    MrManorDriver wrote:

     

    Great to find out about the repair programme today. Can anyone advise if any issues will be encountered with my machine's eligibility as I swapped out the optical drive for an additional SSD?

    There have been several reports here where people had SSDs and third party RAM installed and their machines were still repaired. Try reading back a few pages and you'll come across the posts.

  • by rennyz27,

    rennyz27 rennyz27 Feb 23, 2015 12:33 AM in response to jmc53
    Level 1 (9 points)
    Feb 23, 2015 12:33 AM in response to jmc53

    jmc53 wrote:

     

    I meant a refund on the particular Macbook models...not third party repairs. There is no permanent fix for the GPU problem. It is a design flaw and the same issues will spring up again in the future after the laptops are "fixed" by Apple.

    Well, if the problem springs up even after the repair program then a recall program might be in place. We'll just have to see how everything plays out.

  • by obwianMacobi,

    obwianMacobi obwianMacobi Feb 23, 2015 12:45 AM in response to abelliveau
    Level 1 (0 points)
    Feb 23, 2015 12:45 AM in response to abelliveau

    Just in the nick of time...

    http://www.apple.com/uk/support/macbookpro-videoissues/

     

    My 2nd motherboard is showing signs of failure now, so I don't expect it will take too much longer before it gives up the ghost again completely. Also, I'm just outside my 90 day repair window, so I anticipate I would have had problems trying to get another repair done without having to pay for it. Although I had the original repair done for free under the Sales of Goods act in the UK, I bought my machine through Currys/PC World so I had to pursue them for the repair. It took an age to get them to agree to the repair, and get it back - so my machine was out of action for a good month.

     

    At least now I have until February 27, 2016 to get a repair done, and this time I can take it into my local Apple Store, so hopefully they'll be able to turn things around much quicker.

  • by Jamie Telford,

    Jamie Telford Jamie Telford Feb 23, 2015 1:54 AM in response to obwianMacobi
    Level 1 (1 points)
    Feb 23, 2015 1:54 AM in response to obwianMacobi

    I'm assuming this will cover a non functioning HDMI port? that has never worked.. ever?  (mid 2012 15" MBPr)

first Previous Page 818 of 891 last Next