Q: 2011 MacBook Pro and Discrete Graphics Card

so i brought my 2011 mbp with gpu errors as explained in this thread to my apple service provider to have i repaired. im facing still the same issues after "repair" so either they did not do their job or replacing parts is not a 100% guarantee that the gpu issues will be resolved for good.

QUESTION to the forum: does anybody here encountered a similar situation? did a second repair try change anything?

im just worried that i am wasting time here and i just should discard my mbp over a new model

To save you having to trawl back through this enormous thread, the short answer is yes, it is definitely worth it.

Many, many of us have doggedly had our logic boards replaced many times, under guarantee following the first "bad" repair, and in my case, as in many others, after the 4th "repair" Apple, after I contacted them by telephone, very kindly and efficiently replaced my old machine with a mid-2014 15" MacBook Pro Retina - they consented to my paying the extra to put in a 1 TB SSD and replace the CPU with the most powerful one. I just needed to add a couple of adapters and an external DVD drive. Bonus - because the machine was from just before the release of Yosemite, I was able to put in a partition for my old Mavericks partition, cloned with Carbon Copy Cloner beforehand. This eased the business of migration without all the old dross, copying things across as needed.

So yes, persevere, it is worth it in the end 'though the process of repeated break-downs and waits for repairs is horrible. In my case I was lucky enough to still have an old ultra-reliable White MacBook to continue many basic everyday tasks.

that is EXACTLY the answer i was hoping for! i too have a white macbook 2010 as replacement. so its back to the store then thank you for your advice

So one more replacement board and you should qualify for a new machine. Good luck!

A pleasure, good luck!

The screen on my early 2013 MBP Retina has recently packed in and I was hopeful I'd be eligible for the logic board repair scheme. Despite my MBP displaying all the symptoms described by affected models, Apple inform me diagnostics have found it isn't eligible and I have to pay £400 for a replacement logic board. This is really hard to swallow on a laptop that is barely over 2 years old.

In addition to this problem, the surface of the retina screen is de-laminating. I was told I must've used abrasive chemicals to clean it (I haven't, only water). I was also told oils left by my fingers using the track pad may have eroded it. I pointed out that the track pad is designed to be operated with fingers and that if oils residue from fingers corrodes the screen then this is a design defect. I was told I was out of warranty and there is nothing that can be done.

This episode had really affected my opinion of Apple products and will make me think twice before purchasing an Apple product in the future.

It's never Apple's fault, isn't it?

If you are in the UK you should use UK consumer protection laws to have the retailer you purchased from fix for free (be that Apple or someone else - see the BBC article on UK Consumer protection laws

http://news.bbc.co.uk/1/hi/magazine/8253915.stm

"And the key time span is six years. That's how long goods may be covered by the Sale of Goods Act. It all depends on what "sufficiently durable" means. If a light bulb goes after 13 months, the consumer is not going to be overly gutted. If their washing machine goes after the same time span they are going to be livid.

The government's guidelines say: "Goods are of satisfactory quality if they reach the standard that a reasonable person would regard as satisfactory, taking into account the price and any description."

when did anyone buy a laptop that lasted less than 6+ years ? (unless of course it was an Apple MacBook pro 2011 / 2012 / .....)

If the retailer gives you the stone wall you can use the small claims court to raise a case for 30 pound or so

good luck

regarding "De-lamination" .. you are not alone http://www.siliconexit.com/2015/05/apple-staingate-attracts-the-attention-of-cla ss-action-law-firm/

(but not for this thread - search and see if one has started elsewhere on this site )

LeVeL5 wrote:

 

It's never Apple's fault, isn't it?

So true.

It's never their fault...

Well.. Ad another early 2011 MBP to the bad GPU list as of 06/09/2015.. The battery already failed just after the 1 year BS warrantee. Most of my Macs have had issues, especially the laptops.. Anyway, I called apple on june 12 2015 and the automated robot operator told me to buy time to talk to a human. I yelled "lawsuit" and was then immediately transferred. Then I spoke with a guy that said I was not eligible for tech support. So I mentioned the lawsuit and the failed Logic board replacement. He had never heard of it before, and had to "verify" my findings. Mention (MacBook Pro Repair Extension Program for Video Issues) or direct the operator to this link: (www.apple.com/support/macbookpro-videoissues )
I was then set up for an appointment at an apple store that is 26 minutes away, in order for them to diagnose the obvious GPU/logic board failure. The support operator said it won't cost a dime if they can verify that is the issue. Yet it's costing me time and money every day I'm without it. Plus driving up there, and then the turn around time for the hopeful bandaid repair. Who's to guarantee the repair will be a permeant fix?
I spent a few days trying to get my mac up and running. No go. It just boots and never makes it to the apple logo screen. It hangs up and then the fan ramps up. It will sit there for eternity and never load. I even tested this again the night before. I loaded the original operating system on the hard drive via a USB hard drive case and another old mac. I put the hard drive into the Mac Book Pro, and witnessed the same issue as before. This was the night before I was scheduled to take my laptop to the apple store. I took a photo and video of the issue. On June 15th 2015 around 1am, I took my 2011 Mac Book Pro to the apple store. The tech hooked up an ethernet cable to the laptop and ran some special diagnostic software. This took about 10 minutes or so. He then restarted the mac, and it was wroking flawlessly. This seemed very very very fishy. Hmm, it now works after you had your cable hooked up to it.. Right.. So I'm obviously left with a bad taste in my mouth and feeling duped. I show the guy the pictures and the video that I took of the problem. I really thing they loaded some update onto the firmware or GPU. Apple apparently was caught red handed by putting out an update that lowers the GPU performance in order to avoid the logic board failure issue. This is part of the lawsuit that is going on. Anyway.. The apple store is going to hang onto my mac for a few days and try to replicate the problem that I was having before they connected to it. Lets see what BS transpires.  I have a feeling that this is going to be a long drawn, miserable experience... Here is what happens upon booting in single user mode: https://youtu.be/TLfnkThc3IU

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