abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by cdhc,

    cdhc cdhc Nov 21, 2013 3:16 PM in response to abelliveau
    Level 1 (0 points)
    Nov 21, 2013 3:16 PM in response to abelliveau

    I'm stuck at square 1 but increasingly unable to boot.

     

    Is there a list we can/did make of techniques that we're using to get our units booting up into the iGPU?

     

    I have been stuck for the better part of the week trying everything that I can think of to get booted.

     

    Want to still give it a try while I speak with repair shops.

  • by green_bear,

    green_bear green_bear Nov 21, 2013 5:01 PM in response to abelliveau
    Level 1 (0 points)
    Nov 21, 2013 5:01 PM in response to abelliveau

    I would not have had it repaired if I would have seen this topic earlier...

    I have the Early 2011 i7 2.0 AMD6490 model, it did the blue death 2-3 months ago. It was the GPU's fault indeed, I was able to boot after a couple of attempts, then switch with gfxCardStatus to the IntelHD3000.

    ...and magic, all of the sudden freezes have stopped. I went to the local store, and they resurrected it for 160 000 HUF, (535€). Today I played some Killing Floor, and when I changed the resolution, the screen began to flash in distorted purple. I went back to the main menu, and the problem disappeared. I'm beginning to worry about this again...

    Not to mention how much frustration was it before. They need to do something about this.

    A sad customer from Hungary.

  • by Swampus,

    Swampus Swampus Nov 21, 2013 8:11 PM in response to gpu freeze
    Level 2 (180 points)
    Nov 21, 2013 8:11 PM in response to gpu freeze

    gpu freeze wrote:

     

    well, I am thinking of ``bake my mac''

    http://russell.heistuman.com/2010/04/27/cooking-the-books-or-baking-my-macbook-p ro-logic-board/

     

    I'd urge you to reconsider.  If you were just talking about trying to get a few more months out of an older laptop or gaming console with a current value of $100 or so, I wouldn't try to talk you out of it (though even then I'd shy away from a home-brew solution that didn't mention the use of flux).  But the value of these 2011 MBP i7 Quads still justifies the expense of a legitimate repair. 

     

    BTW, 16 months later, the same person writes about his "Seventh MacbookPro Bake":

    http://russell.heistuman.com/2011/08/30/heptacular-seventh-bake-today/

     

    He says that each bake will last for "at least six months," but the math doesn't really work out on that claim, does it?

  • by mmlook,

    mmlook mmlook Nov 21, 2013 11:03 PM in response to Swampus
    Level 1 (0 points)
    Nov 21, 2013 11:03 PM in response to Swampus

    Swampus wrote:

     

    gpu freeze wrote:

     

    well, I am thinking of ``bake my mac''

    http://russell.heistuman.com/2010/04/27/cooking-the-books-or-baking-my-macbook-p ro-logic-board/

     

    I'd urge you to reconsider.  If you were just talking about trying to get a few more months out of an older laptop or gaming console with a current value of $100 or so, I wouldn't try to talk you out of it (though even then I'd shy away from a home-brew solution that didn't mention the use of flux).  But the value of these 2011 MBP i7 Quads still justifies the expense of a legitimate repair. 

     

    BTW, 16 months later, the same person writes about his "Seventh MacbookPro Bake":

    http://russell.heistuman.com/2011/08/30/heptacular-seventh-bake-today/

     

    He says that each bake will last for "at least six months," but the math doesn't really work out on that claim, does it?


    I agree with this.

     


    A much better, easier, and safer way to do a DIY reflow is with a heat gun.

     


    I recently did a reflow on my old/dead 2008 MBP that died right after my early 2011.
    I used it for over a month while my 2011 MBP was being repaired.

     


    All you do is remove the logic board, heat only the GPU(both sides) evenly, and monitor the temperatures with an IR thermometer.  I believe the common reflow temp is around 350-400 degrees F(180-200 C)

     

    A Cheap heat gun and IR thermometer should be able to be obtained for about $50 or so.

  • by jasonting11,

    jasonting11 jasonting11 Nov 21, 2013 11:52 PM in response to abelliveau
    Level 1 (0 points)
    Nov 21, 2013 11:52 PM in response to abelliveau

    Here's mine that did have the problems


    Model:- MacBook Pro (15-inch, Early 2011)
    Codename:- No codename assigned.
    Build Country:- This unit was built in China
    Build Year:- This unit was built in the first half of 2011.
    Build Week- Week 14 (March) or week 41 (September)
    Production Nr.:- This unit was number 1175 to be built that week.

    http://www.appleserialnumberinfo.com/Desktop/index.php

  • by WasterUK,

    WasterUK WasterUK Nov 22, 2013 12:37 AM in response to jasonting11
    Level 1 (0 points)
    Nov 22, 2013 12:37 AM in response to jasonting11

    Here is mine....

     

    Model:- MacBook Pro (15-inch, Early 2011) (CTO)
    Codename:- No codename assigned.
    Build Country:- This unit was built in China
    Build Year:- This unit was built in the first half of 2011.
    Build Week- Week 24 (June) or week 51 (December)
    Production Nr.:- This unit was number 521 to be built that week.
  • by LeVeL5,

    LeVeL5 LeVeL5 Nov 22, 2013 7:12 AM in response to abelliveau
    Level 1 (20 points)
    Nov 22, 2013 7:12 AM in response to abelliveau
    Model:- MacBook Pro (15-inch, Early 2011)
    Codename:- No codename assigned.
    Build Country:- This unit was built in China
    Build Year:- This unit was built in the first half of 2011.
    Build Week- Week 20 (May) or week 47 (November)
    Production Nr.:- This unit was number 1044 to be built that week.

     

    This is my MBP's info from www.appleserialnumberinfo.com

  • by mylesawayfromhome,

    mylesawayfromhome mylesawayfromhome Nov 22, 2013 9:18 AM in response to abelliveau
    Level 1 (0 points)
    Nov 22, 2013 9:18 AM in response to abelliveau
    Model:- MacBook Pro (15-inch, Early 2011) (CTO)
    Codename:- No codename assigned.
    Build Country:- We don't know where this unit was built.
    Build Year:- This unit was built in the first half of 2011.
    Build Week- Week 19 (May) or week 46 (November)
    Production Nr.:- This unit was number 812 to be built that week.

     

    Add this to the RIP list lol. Still thinking of my choices.

     

    Might go for a reball somewhere.

  • by guaranna,

    guaranna guaranna Nov 22, 2013 10:06 AM in response to abelliveau
    Level 1 (0 points)
    Nov 22, 2013 10:06 AM in response to abelliveau

    Model:- MacBook Pro (15-inch, Early 2011) (CTO)
    Codename:- No codename assigned.
    Build Country:- This unit was built in China
    Build Year:- This unit was built in the second half of 2011.
    Build Week- Week 4 (January) or week 31 (July)
    Production Nr.:- This unit was number 162 to be built that week.

     

    Started acting weird in the beginning of november.

    Last year had a new SSD installed, superdrive removed and replaced with original hard drive.

    Running fine on integrated card for 3 weeks thanks to GFXcardstatus, Apple quoted me the 600$ logic board replacement. Will not take the risk of another faulty board; waiting for Apple to aknowledge the problem...

  • by Andy Clift,

    Andy Clift Andy Clift Nov 22, 2013 10:11 AM in response to Andy Clift
    Level 1 (5 points)
    Nov 22, 2013 10:11 AM in response to Andy Clift

    My journey with my Macbook Pro Early 2011 GPU ISSUE?

     

    I first had issues starting mid October 2013

     

    • horizontal lines and crash while using Apeture, was running Mountain Lion.
    • 1st hard reboot unsuccesful, ended in gray screen, fans at full speed after a couple of minutes.
    • would try a restart again and the computer usually would start up after 2-5 tries.
    • started trouble shooting for an Apeture fix, rebuilt database several times, reinstalled original RAM
    • Still problems, obviously.
    • Bought a new solid state drive, did a clean install with Mavericks OSX as it was just released.
    • Computer had been running really fast and beautifully, but I had not been doing anything that was related to high perfomance graphic work.
    • After about two weeks everything worked pretty well.
    • And then after reinstalling everything, a few programs or drivers caused some issues. One driver I remember causing issues was Intous Wacom 4 driver, so I unistalled it.
    • Last week my computer started freezing when I awoke it, after it had gone to sleep. The screen stayed dark although you could see a faint frozen image of the screen. I then had to do a hard reboot and the apple logo would come up and then the screen would go to all gray, and the fans would rev up. Again it would take me several tries to sucessfully boot up. Many times the screen would shift to the right on boot up. The computer would freeze 3-4 times a day when I awoke it from sleeping, but was not geting the horizontal lines, yet.
    • Three days ago I open Apeture and there were the horizonal lines, computer crashed like it did when this all started.
    • I again went back to my original RAM
    • Computer crashed again when I hooked it up to an external monitor, image shifted across the screen and there were the horizontal lines again.
    • Rebooted a couple of times, read through this entire thread, and a couple of others about the GPU issues, found something on running the ColorSync utility, ran profile first aid, it found some issues and repaired 2 of them, although there were 4 adobe issues it could not fix.
    • I installed gfx card status at this time as well.
    • After running Colorsync first aid, my computer stopped crashing from awaking it from sleep mode.
    • My computer has not crashed for a couple of days and I have been doing some testing doing some high performance activies such as photo editing in Apeture and Photoshop. Also tested a google Hangout hooked up to an external monitor. Both activies were probably less then 15 minutes.
    • Been keeping my computer (gfxCardStatus) on Integrate only, most of the time, but used dynamic switching for the tests I did yesterday.

     

    Just thought I would share this, I am sure I am missing some info but I believe this is a pretty good summary of what has been happening. Not sure if running the Color Sync first aid was what helped my out but I have been crash free since doing so. Time will tell.

    -Andy

  • by chrishayen,

    chrishayen chrishayen Nov 22, 2013 11:40 AM in response to abelliveau
    Level 1 (0 points)
    Nov 22, 2013 11:40 AM in response to abelliveau

    Fixed with 10.9.1 update?

    Early 2011 MBP 17 inch with OWC SSD and 16 gigs of OWC ram.

    The week I installed Mavericks I started getting problems where the display would freeze, lines on the screen, computer getting stuck on the gray screen, install disk going to a blue screen.

    I'm an Apple Developer and just installed the prerelease 10.9.1 update, and now using gfxCardStatus I can switch to Discrete Graphics without any crashes. I even started using my Thunderbolt display again, and I can put the machine to sleep over and over without it freezing.  Time will tell if my machine crashes or freezes again, but this is hopeful.

    The update on the developer portal side says it contains a graphics drivers issue, but when you get the update on the app store it does not.

    I'm also getting this message now when I switch between the two different graphics cards.

    11/22/13 11:22:30.076 AM WindowServer[92]: CGXMuxAcknowledge: Posting glitch less acknowledge

    Good luck!

  • by AlexisUruguay,

    AlexisUruguay AlexisUruguay Nov 22, 2013 11:39 AM in response to abelliveau
    Level 1 (0 points)
    Nov 22, 2013 11:39 AM in response to abelliveau

    I have the same problem and the same computer, then a I sent a email to media.help@apple.com, they answered me the same day.

     

     

    I called on the phone and spoke to a person who took care of my problem, and told me to take him to the engineers so that they ascertain that this model of MacBook have problems. If so we may have a repair plan.

     

    they will respond next week, but the more they complain that we will surely there are more possibilities.

  • by ARCape,

    ARCape ARCape Nov 22, 2013 12:32 PM in response to chrishayen
    Level 1 (0 points)
    Nov 22, 2013 12:32 PM in response to chrishayen

    Same thing happen to me, few days after I installed Mavericks the problems started. After a week of different attempts I got it back working but three days after using it took a dump again. So I decided to go more agresive and baked the logic board. At first I have to addmit I was afraid to end up with a melted piece of "logic" apple junk, but didn't work anyway so it was worth the risk. So I preheat the oven at 325 degrees and let it cook for 8 min. and to my surprise it works perfectly. Time will tell how long will last this approach.

  • by dagoble,

    dagoble dagoble Nov 22, 2013 2:39 PM in response to MJSfoto1956
    Level 1 (4 points)
    Nov 22, 2013 2:39 PM in response to MJSfoto1956

    Any update?  Are you 4+ weeks and still running without previous problems? 

     

    Also you said that you'd "turned off graphics switching in the energy saver", which means that you're using the AMD discrete GPU (high performance graphics) all the time, yes?

  • by barang,

    barang barang Nov 22, 2013 3:03 PM in response to abelliveau
    Level 1 (0 points)
    Nov 22, 2013 3:03 PM in response to abelliveau

    I posted a similar post a second ago, but it got deleted by the mods for "unsolicited content." Whoops, my bad on that.

     

    I'll try again with different wording.

     

    Besides submitting feedback to Apple, which all of us should do, (http://www.apple.com/feedback/macbookpro.html) Good, way to get their attention.

     

    <Edited By Host>

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