abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by Sutharsh,

    Sutharsh Sutharsh Nov 28, 2013 4:34 AM in response to abelliveau
    Level 1 (0 points)
    Nov 28, 2013 4:34 AM in response to abelliveau

    Model:- MacBook Pro (15-inch, Early 2011)
    Codename:- No codename assigned.
    Build Country:- This unit was built in China
    Build Year:- This unit was built in the first half of 2011.
    Build Week- Week 11 (March) or week 38 (September)
    Production Nr.:- This unit was number 1008 to be built that week.
  • by Aluric,

    Aluric Aluric Nov 28, 2013 5:28 AM in response to abelliveau
    Level 1 (0 points)
    Nov 28, 2013 5:28 AM in response to abelliveau
    Model:- MacBook Pro (15-inch, Early 2011)
    Codename:- No codename assigned.
    Build Country:- We don't know where this unit was built.
    Build Year:- This unit was built in the first half of 2011.
    Build Week- Week 10 (March) or week 37 (September)
    Production Nr.:- This unit was number 1326 to be built that week.
  • by rams.samy,

    rams.samy rams.samy Nov 28, 2013 6:25 AM in response to HeManSk
    Level 1 (0 points)
    Nov 28, 2013 6:25 AM in response to HeManSk

    My macbook pro is also early 2011, had the same graphics card problem, I live in Singapore, apple auothroized service centre asked me to cough up S$1200 for replacement of the mother board. I paid S$3300 and the laptop didn't even last for 2 years, this is too much. I have decided to put off my purchase for additonal iPad & iPhone. Waiting on apple to announce a replacement program, looks like the mavericks upgrade was not tested on early 2011 macbooks.

  • by AlexisUruguay,

    AlexisUruguay AlexisUruguay Nov 28, 2013 10:29 AM in response to abelliveau
    Level 1 (0 points)
    Nov 28, 2013 10:29 AM in response to abelliveau
    Model:- MacBook Pro (15-inch, Early 2011)
    Codename:- No codename assigned.
    Build Country:- This unit was built in China
    Build Year:- This unit was built in the second half of 2011.
    Build Week- Week 8 (February) or week 35 (August)
    Production Nr.:- This unit was number 1147 to be built that week.
  • by Andy Clift,

    Andy Clift Andy Clift Nov 28, 2013 10:32 AM in response to Andy Clift
    Level 1 (5 points)
    Nov 28, 2013 10:32 AM in response to Andy Clift

    Brought my computer into the Apple store yesterday, after almost two months of up and downs, (mostly downs) with my early 2011 macbook pro. Should get it back in a week. I just hope they have come up with a real fix for it and that "this GPU issue" is recognized by who ever is fixing it. Replacement of logic board and other graphics related hardware, US dollars $310 flat fee.

  • by Fernando Lobos,

    Fernando Lobos Fernando Lobos Nov 28, 2013 10:41 AM in response to abelliveau
    Level 1 (0 points)
    Nov 28, 2013 10:41 AM in response to abelliveau

    I am so dissapointed about this. The only thing Apple could do about it is to give us all a final solution, and NOW!

  • by SumitPurohit,

    SumitPurohit SumitPurohit Nov 28, 2013 11:02 AM in response to HeManSk
    Level 1 (0 points)
    Nov 28, 2013 11:02 AM in response to HeManSk

    If I am right you are from India too. I have already gone through this process. My call was transferred to the Apple care senior specialist. As you said he was polite and ready to listen. He said he will discuss this problem with his design team and go through this message thread and others. He even gave me his direct email Id. I mailed him all the links I could related to the problem. But that was it. I never got any reply back. I mailed to him again but no reply. Let's hope it's diifferent in your case and they actually provide a solution.

  • by Will-NY,

    Will-NY Will-NY Nov 28, 2013 1:34 PM in response to Andy Clift
    Level 1 (0 points)
    Nov 28, 2013 1:34 PM in response to Andy Clift

    If you don't have Apple Care, does Apple charge more than $310 to replace logic board (in USA)?

     

    Andy Clift wrote:

     

    Brought my computer into the Apple store yesterday, after almost two months of up and downs, (mostly downs) with my early 2011 macbook pro. Should get it back in a week. I just hope they have come up with a real fix for it and that "this GPU issue" is recognized by who ever is fixing it. Replacement of logic board and other graphics related hardware, US dollars $310 flat fee.

  • by Fernando Lobos,

    Fernando Lobos Fernando Lobos Nov 28, 2013 2:17 PM in response to abelliveau
    Level 1 (0 points)
    Nov 28, 2013 2:17 PM in response to abelliveau

    One question... is this issue happening on any OS installed, or is it only on Mavericks systems?

  • by guaranna,

    guaranna guaranna Nov 28, 2013 2:36 PM in response to Fernando Lobos
    Level 1 (0 points)
    Nov 28, 2013 2:36 PM in response to Fernando Lobos

    any. Windows too.

    I'm on 10.7.5 and a lot of people already had problems before 2013

  • by RazziMac,

    RazziMac RazziMac Nov 28, 2013 3:22 PM in response to Fernando Lobos
    Level 1 (0 points)
    Nov 28, 2013 3:22 PM in response to Fernando Lobos

    For me, problems occured first on 10.8.

     

    Thinking that Mavericks (10.9) would help I've installed it, but it was the same or maybe worst (before my macbook was able to restart properly after a freeze, not now).

  • by carl wolf,

    carl wolf carl wolf Nov 28, 2013 3:25 PM in response to Will-NY
    Level 6 (14,625 points)
    Nov 28, 2013 3:25 PM in response to Will-NY

    If you had AppleCare, you wouldn't be charged at all.

  • by Fernando Lobos,

    Fernando Lobos Fernando Lobos Nov 28, 2013 4:29 PM in response to abelliveau
    Level 1 (0 points)
    Nov 28, 2013 4:29 PM in response to abelliveau

    I'm so annoyed with this issue, I'm ussing the gfxCardStatus app to force Intel graphics, and now I have a beautiful netbook instead of a "top of the line" macbook pro... Can't wait for these guys at apple do what they should, and do it now.

  • by guaranna,

    guaranna guaranna Nov 28, 2013 4:57 PM in response to carl wolf
    Level 1 (0 points)
    Nov 28, 2013 4:57 PM in response to carl wolf

    Riiight.

    Even though I would strongly suggest that buying applecare is the thing to do to protect your investment since the last few years, the logic that a premium product is allowed to break because you could have bought an extra warranty is dubious reasoning.

     

    Computer breaks, it happens. But we're allowed to expect some level of quality and support and the amouth of people having the same component fail from these machines after only two years seems to indicate that there was an out of the ordinary problem with the product.

     

    Thanks for trolling.

  • by Game_mil,

    Game_mil Game_mil Nov 28, 2013 8:02 PM in response to abelliveau
    Level 1 (0 points)
    Nov 28, 2013 8:02 PM in response to abelliveau

    OMG. Today my MacBook Pro early 2011 had this issue. Now it won't boot at all. Paid $3,300 with some money I saved and now I get this. I've always been an Apple fan and I cannot beleive that with all these posts they have not yet issued a replacement program. This is unbelieveable. I always had faith that apple cared for their customers and that they had high standards for their products. I have every apple product from iPhone to now iPad because Mac seems dead. Please Apple please take action!

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