abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

Close

Q: 2011 MacBook Pro and Discrete Graphics Card

  • All replies
  • Helpful answers

first Previous Page 125 of 891 last Next
  • by PCJ-,

    PCJ- PCJ- Dec 6, 2013 1:17 AM in response to miro_r
    Level 1 (0 points)
    Dec 6, 2013 1:17 AM in response to miro_r

    It never has - that is what the Discrete Chip is for...

  • by miro_r,

    miro_r miro_r Dec 6, 2013 1:50 AM in response to PCJ-
    Level 1 (0 points)
    Dec 6, 2013 1:50 AM in response to PCJ-

    Didn't know, didn't use before

  • by paradoxes,

    paradoxes paradoxes Dec 6, 2013 2:22 AM in response to JasonB824
    Level 1 (0 points)
    Dec 6, 2013 2:22 AM in response to JasonB824

    No, this is not os specific. This is a hardware problem. I personally reproduced it on Mountain Lion and on Mavericks: no differences. And here people reported the same problem on Lion and probably previous versions too. So, do not hope that a software update will improve something because, unfortunately, it won't.

  • by olenev,

    olenev olenev Dec 6, 2013 2:31 AM in response to paradoxes
    Level 1 (0 points)
    Dec 6, 2013 2:31 AM in response to paradoxes

    It's not OS specified problem. I wrote before, I have the same problems with OS X 10.6.8 and 10.8.5 too. No difference.

  • by olenev,

    olenev olenev Dec 6, 2013 8:08 AM in response to abelliveau
    Level 1 (0 points)
    Dec 6, 2013 8:08 AM in response to abelliveau

    Here is little update.

    Yesterday I registered a case on Apple's bugreport.

    Today the case was closed with "duplicate of 15491111" status.

    Anybody knows how to see this 15491111 case? Search is helpless because it search in my cases only.

  • by Samuelandwdg,

    Samuelandwdg Samuelandwdg Dec 6, 2013 8:20 AM in response to abelliveau
    Level 1 (0 points)
    Dec 6, 2013 8:20 AM in response to abelliveau

    I have a early 2011 15 inch standard model (6490m). For two and a half year, it worked almost perfectly. Yeah...there were a few glitches from time to time, but over all, this is the most reliable laptop I have ever had until today... It suddenly showed me black screen, a grey screen announcing something serious wrong, and restarted. I can boot, but once I do anything that demands the discrete graphics, it just goes dark again. Every time the log says "gpu register restore failed". Now I have to rely solely on hd 3000 and the screen is ******* bright! I don,t have a backup machine right now and I have some serious work to do in the coming week. I loved mac when it worked, but now ...

  • by mylesawayfromhome,

    mylesawayfromhome mylesawayfromhome Dec 6, 2013 8:52 AM in response to abelliveau
    Level 1 (0 points)
    Dec 6, 2013 8:52 AM in response to abelliveau

    I have a question if anyone knows about Apple's previous repair extensions due to faulty hardware (Nvidia 2008, etc)

     

    I'm considering getting my mac repaired. I was quoted between 200-400 depending on the amount of damage for the reballing.

     

    If and when Apple finally decides to issue a repair program for our 2011 models, would they still work on mine if it has been tampered with, in case the repair does not last?

  • by LociKW,

    LociKW LociKW Dec 6, 2013 9:36 AM in response to mylesawayfromhome
    Level 1 (0 points)
    Dec 6, 2013 9:36 AM in response to mylesawayfromhome

    That is a good question; I do not kow the answer. 

     

    Traditionally they wll reimburse you for the repair you made in the case that they recognize the 'defect' and begin a program.

     

    I assume if it failed again they would swap the logic board if it failed within a certain time frame, but I have no personal experience in that matter.

  • by matthewadams,

    matthewadams matthewadams Dec 6, 2013 10:13 AM in response to abelliveau
    Level 1 (0 points)
    Dec 6, 2013 10:13 AM in response to abelliveau

    As of today it has finally hit me as well.

    Helped some friends fix this issue and crossed my fingers it wont happen to me (Macbook Pro 2011 BTO w/ High Res) but I just had my first glitches and crash.

    All is working now but I'll take it in for a BGA reball and chip replacement come first on monday..

  • by Americanitis,

    Americanitis Americanitis Dec 6, 2013 10:35 AM in response to abelliveau
    Level 1 (0 points)
    Dec 6, 2013 10:35 AM in response to abelliveau

    I'm having the same issue with my Early-2011, 2.2/6750AMD1GHz/16G RAM; Apple's "response" was to delete my post.

     

    Thanks Apple. Nice to know you stand behind what you sell.

  • by matthewadams,

    matthewadams matthewadams Dec 6, 2013 11:26 AM in response to abelliveau
    Level 1 (0 points)
    Dec 6, 2013 11:26 AM in response to abelliveau

    IMG_4779.jpeg

     

    Seems like "Heaven" Benchmark is a good way to reproduce / force the issue to come up (as it puts a lot on the GPU)

  • by LociKW,

    LociKW LociKW Dec 6, 2013 11:27 AM in response to Americanitis
    Level 1 (0 points)
    Dec 6, 2013 11:27 AM in response to Americanitis

    Inquiring about or soliticing joiners in legal action against the sponsor of a forum really doesn't make sense, if you think about it; terms of service aside.

     

    There are other forums that will not have such restrictions. 

  • by Americanitis,

    Americanitis Americanitis Dec 6, 2013 12:06 PM in response to LociKW
    Level 1 (0 points)
    Dec 6, 2013 12:06 PM in response to LociKW

    Yes...

     

    Asking about possible legal recourse in a place where there are 125+ PAGES of users of the exact same product having the exact same problem for the exact same reason AND where the manufacturer of the defective product (i.e., "forum sponsor," as you euphemistically put it) is not only NOT providing recourse but also refusing to even acknowledge the problem even exists even as they themselves provide repair after repair for the same issue...

     

    What was I thinking?

  • by LociKW,

    LociKW LociKW Dec 6, 2013 12:15 PM in response to Americanitis
    Level 1 (0 points)
    Dec 6, 2013 12:15 PM in response to Americanitis

    I was not trying to be aggressive or euphemistic.  I was actually trying to explain the likely reason your post was removed.

     

    As you say there are hundreds of posts here with people describing and attempting self-diagnosis, so its not about censorship.  Your post crossed a different line.

     

    Sorry for offense; retreating to hole.

  • by kittykatKS,

    kittykatKS kittykatKS Dec 6, 2013 7:07 PM in response to abelliveau
    Level 1 (0 points)
    Dec 6, 2013 7:07 PM in response to abelliveau

    My macbook just stopped working.  I can't safe boot.  I can only get into Internet recovery.  Does any one know how to backup some of my files through Internet recovery?

first Previous Page 125 of 891 last Next