abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by guaranna,

    guaranna guaranna Jan 4, 2014 9:39 PM in response to LeVeL5
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    Jan 4, 2014 9:39 PM in response to LeVeL5

    you could start your computer in SAFE MODE; hold SHIFT while starting up (when you hear the startup sound)

     

    or you could try TARGET DRIVE; hook your macbook to another apple computer with firewire cable and start your faulty computer holding 'T'. It will behave just like an external hard drive.

  • by guaranna,

    guaranna guaranna Jan 4, 2014 9:40 PM in response to LeVeL5
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    Jan 4, 2014 9:40 PM in response to LeVeL5

    as for single user, the helpful infos are here though posts with links tend to be deleted by moderators:

     

    http://www.asyncro.com/2013/12/12/macbook-pro-discreate-graphics-card-issue-fix/

  • by odarellmc,

    odarellmc odarellmc Jan 5, 2014 12:00 AM in response to guaranna
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    Jan 5, 2014 12:00 AM in response to guaranna

    Removing those drivers will make matters worst...

  • by miro_r,

    miro_r miro_r Jan 5, 2014 12:34 AM in response to odarellmc
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    Jan 5, 2014 12:34 AM in response to odarellmc

    Not exactly true, depends how it will be done. You (mac) need to load drivers for integrated card but you need to force it to switch to integrated card, because osx remember which card was previously used.

  • by hbish,

    hbish hbish Jan 5, 2014 2:12 AM in response to abelliveau
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    Jan 5, 2014 2:12 AM in response to abelliveau

    I have also recently started experiencing glitched GPU when MBP (early 2011 with 6490M) starts to get really warm.

     

    It's a little absurd that Apple offered a replacement program for the 2011 iMac (http://support.apple.com/kb/TS5167) but not the MBP when it is exhibiting the same issue.

  • by Victor Ga,

    Victor Ga Victor Ga Jan 5, 2014 2:19 AM in response to abelliveau
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    Jan 5, 2014 2:19 AM in response to abelliveau

    Hi,

     

    I have the exact same issue on a MBP late 2011 with the AMD card. I got my Logic Board replaced 2 days ago (they took it under warranty even if it was not anymore under so I would say just insist a lot when you are at the Apple Store ).

     

    However and that's a big however just 2 days after getting my MBP back with the new Logic Board (which is exactly the same as the one I had before). It started failing again. I will go to the Apple Store on monday as I have now 90 days warranty on the repairs. Fortunatly I had time to backup the harddrive...

     

    I will keep you up to date but clearly if they replace the logic board to put back the same it will not help a lot...

     

    Best,

     

    Victor

  • by jernic,

    jernic jernic Jan 5, 2014 4:28 AM in response to hbish
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    Jan 5, 2014 4:28 AM in response to hbish

    Maybe Apple doesn't have a proper fix for this problem. If the only solutions are to exchange the logic-board or re-ball the GPU, then this isn't a fix, because the underlying design problem will still be there. And I guess that Apple does not want to start re-designing the thing, so what can they do? No wonder they're refusing to admit that there's an inherent design fault.

  • by Mr. EMan,

    Mr. EMan Mr. EMan Jan 5, 2014 7:02 AM in response to jernic
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    Jan 5, 2014 7:02 AM in response to jernic

    What do you propose? This version of the MacBook Pro is no longer in production, and has since been redesigned. Hard to redesign something that no longer exists. Replacing failed components is the only thing left to do once the engineering has been done.

     

    I've mentioned this in the past, but every one says that fault is Apples, but I blame AMD. It's their part that failing, not Apple's.

  • by D3us,

    D3us D3us Jan 5, 2014 8:10 AM in response to Mr. EMan
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    Jan 5, 2014 8:10 AM in response to Mr. EMan

    Mr. EMan wrote:

     

    What do you propose? This version of the MacBook Pro is no longer in production, and has since been redesigned. Hard to redesign something that no longer exists. Replacing failed components is the only thing left to do once the engineering has been done.

     

    I've mentioned this in the past, but every one says that fault is Apples, but I blame AMD. It's their part that failing, not Apple's.

     

    Might be the production process too.

    As I wrote before:

     

    It's not about the solder getting 150c to melt.

    If it's not an intern GPU fault, it's probably bad soldering of the BGA.

    Not all balls got fully liquidus or long enough TAL, not giving a 100% soldered connection.

    It makes contact but is not really soldered, doesn't havea  real intermetallic bond.

    More "glued" instead of soldered.

     

    It's the mechanical stress caused by heating/cooling cycles, making it expand and contract.

    Breaking the "glued"  connection, like the head-in-pillow photo posted.

     

    Another factor of course is cooling. Everything that has to be smaller get's hotter.

    More products, like airbooks, might start failing too.

     

    No matter what the reason is, In the end Apple sold it to you.

    Apple is responsible to give a solution, no matter if it was a production, design or a GPU fault.

  • by Oliver F,

    Oliver F Oliver F Jan 5, 2014 8:52 AM in response to D3us
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    Jan 5, 2014 8:52 AM in response to D3us

    The gory details on the solder issues from the last incident with the NVIDIA GPU's:

    http://semiaccurate.com/2010/07/11/investigation-confirms-apple-macbook-pros-hav e-nvidia-bad-bump-material/

  • by Victor Ga,

    Victor Ga Victor Ga Jan 5, 2014 8:56 AM in response to abelliveau
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    Jan 5, 2014 8:56 AM in response to abelliveau
  • by Mr. EMan,

    Mr. EMan Mr. EMan Jan 5, 2014 9:04 AM in response to D3us
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    Jan 5, 2014 9:04 AM in response to D3us

    D3us wrote:


    Might be the production process too.

    ...

    Yup, I agree. Apple had issues with the PowerMac G5 when they went to lead-free solder, for example.

     

    The question that's being asked is what level of responsibility a manufacturer has after selling a product. Is two years reasonable for a laptop? I dunno.

     

    When something breaks on my car after the warranty period, it *****. If it's safety related, then it could be a recall. If not, it just depends on the manufacturer how they want to handle it.

     

    It's the same with Apple. I'd like my money back for my repair. If this drives people away from Apple, that's the choice Apple is making. Don't buy another Apple product, then.

     

    Apple doesn't have to do anything, and we don't have to buy Apple products. Free market and all that.

  • by smarmo,

    smarmo smarmo Jan 5, 2014 9:10 AM in response to abelliveau
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    Jan 5, 2014 9:10 AM in response to abelliveau

    I too am now added to the long list of MBP owners that now no longer own what they thought was a fantastic machine, they now own an oversized expensive paperweight unless I spend £415 on a new logic board!

     

    How is this possible that a product from early 2011 (unfortunately bought in Australia, therefore cant take advantage of the EU policty on repairs) can have such a catastrophic failure when we spend so much money on the products?

     

    Really p*ssed off with Apple over this!

  • by MacforSound,

    MacforSound MacforSound Jan 5, 2014 9:19 AM in response to abelliveau
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    Jan 5, 2014 9:19 AM in response to abelliveau

    People, why not look and make a list of the lawyers that took action against Apple in the past and write them a nice letter  explaining the situation and ask if they could do something?

     

    I'm not English or American and I belive that my English isn't good enough for it but I propose the ideia.

  • by rdbrwn,

    rdbrwn rdbrwn Jan 5, 2014 10:34 AM in response to abelliveau
    Level 1 (14 points)
    Jan 5, 2014 10:34 AM in response to abelliveau

    @MacforSound

     

    Edited by the host. Like mine in the past

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