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2011 MacBook Pro and Discrete Graphics Card

455694 Views 4,351 Replies Latest reply: Apr 16, 2014 10:10 AM by paigoomein RSS Branched to a new discussion.
  • Yosamba Calculating status...
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    Jan 17, 2014 8:16 AM (in response to abelliveau)

    Had this happen last October to my early 2011 15" MBP with AMD 6490M. I had to argue with the Apple Store manager that this is a manufacturing defect happening to many people (as can be seen online), but he just wouldn't have it, since Apple doesn't acknowledge the issue. Then I argued that I didn't pay an obscene amount of money for a machine that breaks within 2 years, and he claimed that "you don't buy apple for the reliability -- you buy it for the features." Which effectively convinced me never to buy Apple computers again. If I get more reliability from a $500 laptop, what am I paying all this money for? Anyway, I ended up paying $350 to get the darn thing fixed, but I try to use the GPU as little as possible, because I know that within 2 years it'll probably die again. Ridiculous.

  • jhaile Calculating status...
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    Jan 17, 2014 8:20 AM (in response to Yosamba)

    Everyone should Like, Tweet, Google +1, and share this article. Need to get as much exposure as possible!

     

    http://www.cultofmac.com/262861/early-2011-macbook-pros-dropping-like-flies-heat -issues-blame/

  • RoscoeBiscayne Calculating status...
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    Jan 17, 2014 8:24 AM (in response to billaddison)

    The UK guys DO NOT supply logic boards. They take your current board (in whatever state it might be) and remove the GPU, clean the board and your laptop's insides and then solder a new, 2013, GPU using lead to YOUR logic boar or whichever you provide them with.

     

    You can take the opportunity to upgrade to a GPU with more VRAM or performance than your current one, but they have NO logic boards in stock.

     

    When I asked them about the boards, they offered to check whether they had a USED, refurbished logic board lying around with which to work with, and if so, quote me a price.

     

    The other thing the DO NOT DO is reball/resolder your current GPU, their service is all about adding a new one to your current board with lead sodder.

     

    The price for that is $280.00 US plus shipping.

  • tsgm Calculating status...
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    Jan 17, 2014 8:32 AM (in response to RoscoeBiscayne)

    Roscoe: I'm confused which UK guys you are referring to (Is UK = United Kingdom? If so, you are quoting a price in US dollars).

  • billaddison Calculating status...
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    Jan 17, 2014 8:47 AM (in response to tsgm)

    The UK (United Kingdom) repair guys are bga_repairs on ebay.

  • johnsolo Calculating status...
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    Jan 17, 2014 8:53 AM (in response to abelliveau)

    Just wanted to chime in and say this has been happening on my work machine as well. It started about a month ago.

     

    Here is a picture of the problem at its most severe:

     

    Screen Shot 2014-01-17 at 10.47.24 AM.jpg

     

     

     

    It started for me as some simple corrupted squares of color randomly appearing. It kept getting worse until the entire screen would be corrupted with graphical glitches and freeze up.

     

    Here is what the problem looks like when it first starts cropping up:

     

    Screen Shot 2014-01-17 at 10.51.36 AM.jpg

  • RoscoeBiscayne Level 1 Level 1 (0 points)
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    Jan 17, 2014 8:52 AM (in response to tsgm)

    @tsgm -

     

    There's a group on Facebook called "2011 MacBook Pro and Discreet Graphics Card Issue" where there's a parallel discussion about all this going on. In it, a fellow named Carlos Underdogs Ceo (curiously enough, from Puerto Rico, where I hail from) posted a link to Ebay:

     

    "Apple MacBook Pro A1297 820-2914-A 17" Logic Board Repair New GPU Reball"

     

    The "company" is called "bga_repairs" - they show up with 100% approval rating.

     

    They are located in the United Kingdom, as you rightly stated, hence my referring to them as the UK guys (although by their use of language in their emails I assume they are not British but just located there).

     

    They claim that the ONLY PERMANENT SOLUTION is to REBALL the GPU using LEAD, which, Apple avoids because of their "green" policies. I just think the green comes from the color of money, but that's another story...

     

    They take your logic board and replace your GPU with a brand new one although they imply THAT IS NOT THE PROBLEM, but rather the flimsy "eco-friendly" soldering Apple employs. They clean your machine (if you sent it to them), I think they re-do, correct or whatever to the thermal paste while they're at it, AND send you pictures of the process at your request because, again, according to them, other companies claim to do what they do and instead send you your same ol' GPU reballed.

     

    Hope this clarifies and helps you reach them... Still waiting to hear from them whether they have a refurb logic board that fits my machine so I don't have to send mine to them and instead get board, new GPU, etc. from them directly.

  • ccxy Calculating status...
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    Jan 17, 2014 8:54 AM (in response to abelliveau)

    Have the Collor problem too, noticed it a view Month ago. Have the exact same specs as the first user Post.

  • horne9 Calculating status...
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    Jan 17, 2014 8:55 AM (in response to abelliveau)

    I got the issue on an early 2011 MBP.

    It began half a year ago, but has escalated this week.

    it mostly happens out of the blue, while browsing etc, without heavy GPU load.

    glitches, random reboots, random bluish grey screens, sometimes a dotty line instead of the cursor, fans ramping to full. Then more glitch

  • clintonfrombirmingham Level 7 Level 7 (26,655 points)
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    Jan 17, 2014 8:56 AM (in response to billaddison)

    Van you post a url for bga_repairs? I can't find any seller by that name...

     

    Clinton

  • billaddison Level 1 Level 1 (0 points)

    Not sure if the link will come through (see below):

    http://www.ebay.co.uk/usr/bga_repairs

  • clintonfrombirmingham Level 7 Level 7 (26,655 points)
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    Jan 17, 2014 9:02 AM (in response to billaddison)

    Got it - and thanks!

     

    Clinton

  • TrevorMBP11 Calculating status...
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    Jan 17, 2014 9:02 AM (in response to abelliveau)

    I have an early 2011 15" MBP with 2.3 GHz i7 and AMD Radeon HD 6750M. My computer experienced similar symptoms back in August of 2013. The screen would glitch and I would have very limited control, but when I did a hard reset everything would go back to normal. Within a week the computer would not boot, so I took it to the apple store where they advised me to replace the logic board. Instead of purchasing a logic board for >$400 and repairing the laptop by myself, I used their flat rate repair charge of $210 with an additional $100 labor charge. They fixed my computer quickly but I did not recieve any emails or calls telling me the laptop was ready to be picked up. Finally I went in to the store to see what was up (I called earlier to try and check the status, but was unsuccessful to find anything out after multiple attempts) and they had my laptop waiting for me. Since then my computer seems to be working normally, but occassionally the fan will run very loudly when very few processes are running.

  • Shah Shah Calculating status...
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    Jan 17, 2014 9:21 AM (in response to TrevorMBP11)

    I saw the article on http://www.cultofmac.com/262861/early-2011-macbook-pros-dropping-like-flies-heat -issues-blame/ today.  I had the same issue early last year. https://discussions.apple.com/message/20862020#20862020

     

    In March my machine finally wouldn't boot up.  Had the depot repair my machine and it's been fine since then.  I'm interested to see where things go now that it seems to be an issue for many people.

  • moosedad97 Calculating status...
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    Jan 17, 2014 9:36 AM (in response to abelliveau)

    So, took my MBP in to the Genius Bar.  Luckily its still under AppleCare for another month.  Pretty straightforward--Genius talked to me, looked something up and set me up for a Motherboard swap.  The only downside is that they have to ship the laptop out, so I am stuck using my Core 2 Duo for the next week or so.

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