With their enourmous chest of cash they could give three years waranty on all their products for free. Now that would be something I would like!

This is what I've been say, increase the price and give Apple customers a longer warranty out the box..

odarellmc wrote:

 

This is what I've been say, increase the price and give Apple customers a longer warranty out the box..

Pay even more?

Their products are allready overrated and overpriced.

Hi,

I also had this problem so what did work for me was a clean install.

After many tries, i managed to boot into recovery mode and did a clean install, even though my screen was all warped i still could start disk utility and erase my hd and start the install. After my machine restarted and the install was done i didn't have any problems. I hope this isnt temporaly fixed but i'm afraid the problem will return but for now it seems to run like it's supposed to.

I hope for everyone with this problem it will be fixed with some sort of quality program.

D3us wrote:

 

Wonder what you will say when your car is out of warranty a month or 6 and just falls apart.

Sorry sir, but you will have to buy a new body asl the welds only should last the warranty period.

This isn't a real defect as it is out of warranty.

 

Or: Sorry sir, you have to buy a new engine as the crankshaft, cylinders or whatever only should last the warranty period.

This isn't a real defect as it is out of warranty.

 

He didn't answer my previous question. He must be working for Apple.....

Are you serious? How can you lose your life with a personal computer?

We'll I am in France and my MacBook Pro was produced in April 2011 in, I believe Singapore. Bought I the USA.

December the dreaded freezes turned into pink tartan patterns and eventually that was it after a few re starts, never saw my desktop again.

I have read this thread and others and concluded my machine certainly falls into the GPU failure +?, I was going to put category, yet it seems, world, might describe it better!

So, as an Apple die hard (still have my early macs, most of them, and they run still just fine), I headed off to the Apple store to see if they could run some tests to confirm whatever they do, when a three year and few months machine, now out of Apple care, do when they test?

I got to go to a Genius Bar appointment.

Apart from plugging it into the mains power, turning it on, seeing the tartan, doing a safe start, finding the machine never booted to my lost desktop. Apart from that, I thought this would be a hour like test, all whizz and bangs, it turned into a ha hum, ummm sort of conversation. He thought the computer was dead. He had seen this before with these models, yes, we are still talking the MacBook Pro, of which I had a brand new one in front of me next to my well kept, yet not a diet conscious now defunct machine. Really his suggestion was basic. By a new MacPro. My response was yer right!

Also, he made it sort of clear, that if it had been in Apple care it would be taken to fix (or given life extension transplant board from what I read) yet, as it is not, it no reparable by Apple and maybe I could find someone???

Gosh such genius left me breathless!

I am going to give it a go with one of there approved repairer places to see if they are as 'helpful'. What are people organizing for this as it epidemic?

There is a consumer duty of care for the thing to last a reasonable about of time. Continuing to be fit for purpose &c.

This is an actual hardware technical problem NOT of my making, it's a manufacturing, maybe a design fault even!

Most European counties law extends this back to the retailer, retailer to manufacturer, as such, warrantee or not. It's a recall!

Can I afford a MacBook Pro now. At this price per year no,who could?

Be really great to hear more on this thread.

Thanks for explain your point of view ciu5781.

or what I see, no one is complainig about a fault for a really small amount of MBP.. in that case, i would totally agree with you.

The situation emerging here, is that a consistent amount of a specific MBP model are defective due to a manifacturer wrong design.. And Apple (with a top reputation), usually takes care of situation like that, and that's why many professional customers choose their products.

So, i don't think hundreds of people here are asking getting to the moon, but just being considered, and aware other possible customers.

Then, thanks ciu5781 for the interest, what I read from you, are posts not apporting any valuable result to this discussion.

Regards.

My late 2011 15" MBP is now collecting dust. Totally unusable do to failing graphics. So add me to the list.

I'm French and I also have this problem of graphics card and my MBP and now unusable ... When is Apple going to understand that this is a hardware fault??! and that we replace the motherboard for free!

ciu5781 wrote:

 

Locomoceanuk wrote:

 

Your points are valid in normal circumstances but not when it is across a whole production batch. It is a fault. Not general wear & tear. You don't hear of everyone's hard drives failing within a few months of each other.

It can fail within a few month. That's why HDD manufactures are offering warranty&RMA. HDDs break 24/7/365 in the world. Computers break 24/7/365. Because capacitors will be worn out someday. It's obviously normal. Manufactures can't promise those parts work after the warranty period. Otherwise, the price of those parts will rise significantly and you can't buy items at current price.

ciu5781, with all due respect, please stop the trolling.

I acknowledged you were right that Apple has the right to say "out of warranty, out of responsibility, pay up", if there wasn't overwhelming proof that a huge number (possibly all) of 2011 MBPs are defective and that a logic board swap is not a lasting fix. People here don't mind paying an OOW service, but it can't be ephemeral and there's the problem. You don't see every MBP model winding up on the news, don't you?

I'd say Apple is skating on thin ice here: if they choose not to do the right thing, the loss of business of a great number of disappointed and resentful 2011 MBP customers plus the accompanying network effect, will make falling MBP sales fall even more.

Customers don't like to take a company to court to force it to be accountable for its product's quality, and even if the customers prevail and get compensated, the likelihood of them making business with said company again is close to null.

Trust and loyalty take time to build, and every betrayal makes a crack that in turn makes the whole structure more and more brittle until even one tiny incident destroys it completely.

My late 2011 MBP is the failure of this problem, although I was very mild use of it, in the process a few timesmovie suddenly black screen, and boot will flower screen, but I have no screenshots or photographed. I went to detect when the genius bar staff told me not detected the problem, and if

I want to know more, I need to pay for the depth detection. Hope apple can give a solution.

My early-2011 MacBook Pro showed its first signs of this display problem this morning. Now it can't even finish rebooting without crashing.

I've just replaced my laptop. Six years ago I switched to Mac. Today I went back to Windows.

Signed up to add my voice here that my 2011 MBP also suffered from the same issue. It started with the screen appearing with vertical lines through it occasionally, and got progressively worse to the point where it crashed frequently and sometimes would take many attempts to boot back up (getting stuck on grey screen). After two Genius appointments, they replaced my logic board (at my cost - $600). It's rediculious that this is clearly a manufacturing defect, and we have to pay out of pocket for continually replacing these defetive parts. Apple should own up to this and refund the people who had to pay for replacment logic boards, and provide new ones to people with the issues. Why would I buy an Apple laptop again otherwise?

Odd that. This is my take, yet I am NOT an expert, just gleaned this through others posts and people I chatted to:

I loaded Maverick. Have you noticed the increase in background activity, when'll you won't as you machine is down, yet others have, and commented. That with problems after playing itunes HD movies. The theory seems to go, the board heats up and the fan is overwhelmed as there is so much background and high end data is pumping. The solder cracks, you get the lines and eventually death!

Anyway up, the MacBook I have regrettably stopped working graphically and apple so far don't seem to care!?

I don't know why. They seemed such a good company once!

Same problem here on my late 2011 MBP.

How Apple handle this issue will decide if I continue with apple hardware or not. Like most of people, I bought it because I thought apple products were robust. Since it's no longer the case, what the point of paying much more than a "classic" laptop.  The design ?  Well...

“Beauty without intelligence is like a hook without bait.” Moliere

Sadly yours,

A just about to be ex-customer.