Previous 1 22 23 24 25 26 Next 12,440 Replies Latest reply: Feb 28, 2015 5:07 PM by Richard Liu Go to original post Branched to a new discussion.
  • bleakaspect Level 1 Level 1 (5 points)

    If someone has any connections, please start submitting this story or thread to blogs on the internet. This will give them something to talk about.

  • Airbum88 Level 1 Level 1 (0 points)

    What do you mean by "connections"?

  • bleakaspect Level 1 Level 1 (5 points)

    Not really connections, but if you follow a tech blog of some sort or know an editor/writer from one just submit this story! :-)

  • Airbum88 Level 1 Level 1 (0 points)

    I don't have those connections.  Ideally, that's what I would like to see happen.

    But it seems like most tech blog writers are Apple fan boys/girls and they only report stories only "after the fact".  This means that they only write stories if Apple already issued a recall.

    But if you found a writer that's willing to bring more attention to this issue, by all means please contact this person.

  • rokr047 Level 1 Level 1 (0 points)

    Same problem mbp 2011 early i7. Any fixes yet??

  • Sim1Apple Level 1 Level 1 (0 points)

    I have an Early 2011 MBP 15" that displayed the graphical anomalies for a couple weeks and then ceased to boot at all. I brought it to an Apple store and they replaced the logic board. Today I spoke with Apple customer support for almost an hour, speaking mostly with a senior advisor "Christina". I asked for a refund, which was refused. I then asked to be put in touch with someone in engineering or corporate so I could learn more about the problem. Christina again refused to provide me with any contact information for anyone else at Apple, she said she was the absolute highest person in the entire company I could speak to. When I insisted on someone else to contact, she provided me a physical mailing address of their "Apple Store Operations & Communications" department and told me to mail them a letter, but she also said they might not reply to any mail I sent them.


    As an Apple customer, I feel completely dejected. The fact that a customer service agent implies that nobody else in the company EVER has contact with customers is pretty sad. I am going to try writing this address, if nobody gets back to me in a few weeks I will call again. Next time I won't get off the line until I'm put in contact with a specific person in engineering or corporate who can actually explain what happened to my computer and provide me with real data/facts on whether or not this issue is actually widespread or just "bad luck".


    My advice to anyone who tries calling: be polite and persistent. Call with a goal in mind, be it getting a refund or simply talking to someone who knows and can do something about this issue, and do not hang up the phone until you are offered a satisfactory solution to the problem. They won't hang up on you, but you really have to insist.

  • Anil SF Level 1 Level 1 (0 points)

    To workaround the video issue, I'm using gfxCardStatus to force the integrated chip. This isn't perfect though, and occasionally the machine crashes (recently when the account lock animation was displayed).


    When this first started, one or two reboots and I'd be fine. Yesterday I had to reboot my computer at least 50 times before I finally saw the apple logo appear without strange interlacing, which led to a successful boot.


    For those of you with 'dead' computers, how many times have you tried to reboot? Any ideas on what works and what doesnt? I'm trying to figure out if the video card is getting worse over time (how could it if it's not even being used), or if I'm persistent with the reboots I can count on the just try again approach.


    I realize 50 reboots is insane. - I don't plan to stick with this workaround for long.


    P.S. Apple, are you listening?

  • Airbum88 Level 1 Level 1 (0 points)

    I've lost count of how many times I rebooted but I would say 40+.  I can't even use gfxCardStatus.  Nothing boots up at all.

  • Flamenco13 Level 1 Level 1 (0 points)

    I was able to boot by removing drivers in single-user-mode to prevent the discrete GPU from activating. 


    In my case, the system thought I had an external monitor connected (never attached one...), and the boot sequence was activating the hardward before gfxCardStatus was loaded.


    There are post in this thread with instructions.  Note that  your graphics will be awful, but bad graphics are better than no graphics.

  • kaysme Level 1 Level 1 (0 points)

    mine is 15-inch mid2010, also has this trouble. And I already replace the logic board, it's still the same.

  • Level 1 Level 1 (0 points)

    FLamenco13, please share how did you remove drivers in SUM

  • Airbum88 Level 1 Level 1 (0 points)

    Before their Macbooks brick, some people seem to experience visual anomalies and some people don't.  I am part of the group that didn't have any warnings whatsoever.  I was reading online and suddenly it just bricked.  In either case, it seems like eventually the Macbooks will brick and it's only a matter of time.

  • Flamenco13 Level 1 Level 1 (0 points)
    1. I booted into single user mode (you can also access the startup disk from target disk mode from another machine, or  take the drive out)
    2. I navigated to the driver directory (cd /System/Library/Extensions)
    3. I moved all ATI drivers out (sudo mv ATI* ~/Desktop/)
    4. I rebooted
  • rudaoshi Level 1 Level 1 (0 points)

    Hi, Flamenco,


    Is your intergrated graphic card automatically activated? My intergrated card cannot be activated because the os think there is a external display linked.


    Have you had the same problem? If you happend to solve it, please share your solutions to us. Thankyou very much!


    Sorry for not seeing your previous post. It seems a common problem and currently no solution for it.

  • cdhc Level 1 Level 1 (0 points)

    Like everyone else...


    Mine started almost from day one (early 2011 17") and began really falling apart in the spring (4-5 months ago).


    White screen of death or blackout crashes mid-presentation (sales pitches, ouch). Need external monitor for work.


    Became constant in the last few weeks.


    Narrowed it down to this issue.


    Called Apple (Canada) yesterday to discuss their replacement program (or lackthereof). Worked my way up to a Sr Tech., got their info so that I could follow up. (I got through by being routed from their Apple Care sales call center. They'll discuss "options" and look into your product over the phone just shy of charging you the $60 to speak with them).


    Booked and attended at the Apple Store (lost an afternoon, parking, gas).


    Not as friendly an experience as I remember it.


    Was told "**** happens" at a cost of $600CAD to fix. Told them I was asked to report back to Apple on what the "Genius" had to say before making a decision.


    In the meantime, running gfx to lock into internal and keep my machine running.


    Am following-up with the Sr Tech to ask how to proceed with my gratis replacement now.


    Will update.

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