Q: 2011 MacBook Pro and Discrete Graphics Card

I've recently had my logicboard replaced due to the GPU fault and am concerned it may fail soon after the 90 day warranty period.  (If it lasts the 2-3 years like the old one, I will be happy with that.)  So I think I might take the advice of others who said they stress test it over a number of days to see if it will hold up. 

Any advice on a simple way of stress testing it?  Note that I use it for work during business hours so need something to run in the background if it should be going 24/7.

@konishkichen

Get on the phone to Applecare support and explain the situation like @triffski did. Remain calm but firm. My Applecare expired 2 weeks ago but a chat with the Japanese Applecare rep got me a free logic board replacement (as it should have - dying 2 weeks out of warranty is unacceptable for a premium product). The first rep will likely give you the standard lines and make you pay, so make sure you start speaking technically and get elevated to an engineer or someone with the authority to give you a free repair.

Good luck and report back with your results!

Now this is disgusting. Apple just removed my post from here because I posted link to the petition (to replace faulty macbooks) so apple is trying hard to neglect what customers are facing andthey want us not to raise our voices. I am going to boycot there products from onwards and will tell everyone not to buy any product from apple becuase they are faulty due to manufacturing faults.

Following is the email:

@tremor16: Thanks! I called the support and they agreed to replace it under AppleCare since it happened on a Sunday (last day of AppleCare with no option to call them) and I went to the store the next day. I will take the Macbook to the Apple Store tomorrow to have it repaired. I keep my fingers crossed it'll work after that!

Great to hear! That's stage one complete . Now you have to try and make sure it's fixed for the longer term. Just a 90 day warranty on repairs!

Many credit cards (American Express, for example) offer an extra 1 year warranty on purchases.

Does anyone know a reason why that would not apply to service hardware such as a logic board replacement?

Anyone have experience with such a situation?

Edit:

Amex provides "up to" an additional 1 year warranty. More is explained here:

http://www.americanexpress.com/us/content/card-benefits/extended-warranty/faq.ht ml

I also found this Apple thread:

https://discussions.apple.com/thread/998783

Just left mine with apple today at a cost of £408

Apparently if bought in the eu then the fault is covered by the consumer goods act.

I urge anyone to quote this in store.

Unfortunately I bought mine in the US so I had no option to but to pay.

I have escalated this by speaking to a store manager and emailing Tim cook and the store leader.

Hope apple resolves this. It is more than frustrating.

You can add me on the list. MBPro 17" early 2011 after 2 years and 11 (!!!) months.

But i got Apple Care, logic board changed free of charge.

Bonus: I got a new battery, under apple care. The first battery was completly dead after about 30 cycles (faulty battery out of the box)

I brought my faulty MBP 15" to an Authorized Service Provider. They diagnosed the same problem and the exchange of the logic board would cost 655 Euros (about 800 USD)!!

This is hugely disappointing for a device that originally cost 2000 Euros and is only 2 years and 4 months old.

To the ones who payed for the athorized repairs (changisg the logic board):

How are things working? I'm considering it.

Mine died on the 93rd day after I got it back. Apple said I was past the 90 days and I would have to pay again. Apparently the store sends it out and they can not force the vendor to fix it after 90 days.

Hi @jokokoko , I did the same thing and I can boot it now. But it does not go into sleep when I close the lid or select sleep in the menu. Does yours have the same issue?

Hi, actually, I didn't try to put mine to sleep, but others here had the same issue. I guess that is because your MacBook "thinks" that it's working with an external display.

The only way I know to properly work with your MacBook now is installing Ubuntu as it was described here.

Hi, I think, I have the same problem with my MBP 15" Retina mid 2012.

Here's a typical log which is showed after every crash:

Wed Jan 29 01:28:01 2014

panic(cpu 0 caller 0xffffff7f83faffac): "GPU Panic: [<None>] 5 0 a0 d9 9 8 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0x112c00000 0xffffff80fae30000 0x0e7150a2, D0, P1/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.4.12/src/Apple MuxControl/kext/GPUPanic.cpp:127

Backtrace (CPU 0), Frame : Return Address

0xffffff80f7ca3320 : 0xffffff8003222f69

0xffffff80f7ca33a0 : 0xffffff7f83faffac

0xffffff80f7ca3470 : 0xffffff7f841bacf8

0xffffff80f7ca3530 : 0xffffff7f84287e26

0xffffff80f7ca3570 : 0xffffff7f84287e84

0xffffff80f7ca35e0 : 0xffffff7f844a7f31

0xffffff80f7ca3650 : 0xffffff7f842ab011

0xffffff80f7ca3670 : 0xffffff7f841c1841

0xffffff80f7ca3720 : 0xffffff7f841bf362

0xffffff80f7ca3920 : 0xffffff7f841c0c8b

0xffffff80f7ca39f0 : 0xffffff7f845fd2d5

0xffffff80f7ca3ac0 : 0xffffff7f8459bcab

0xffffff80f7ca3af0 : 0xffffff7f8459a494

0xffffff80f7ca3b70 : 0xffffff80036cccda

0xffffff80f7ca3b90 : 0xffffff80036cd83e

0xffffff80f7ca3bf0 : 0xffffff80036cb28f

0xffffff80f7ca3d40 : 0xffffff80032b6008

0xffffff80f7ca3e50 : 0xffffff8003226bb1

0xffffff80f7ca3e80 : 0xffffff80032139b5

0xffffff80f7ca3ef0 : 0xffffff800321e003

0xffffff80f7ca3f70 : 0xffffff80032c921d

0xffffff80f7ca3fb0 : 0xffffff80032f3e26

      Kernel Extensions in backtrace:

         com.apple.driver.AppleMuxControl(3.4.12)[A4934A66-0E30-36E9-984A-650481102449]@ 0xffffff7f83fa2000->0xffffff7f83fb4fff

            dependency: com.apple.driver.AppleGraphicsControl(3.4.12)[661E3C87-5B97-3272-88FF-B9BA9B6E2 4ED]@0xffffff7f83ac8000

            dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f837f7000

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f837fe000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f83f17000

            dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[E04639C5-D734-3AB3-A682-FE66694C66 53]@0xffffff7f83f9d000

         com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF] @0xffffff7f8416a000->0xffffff7f843d3fff

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f837fe000

            dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f83f8f000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f83f17000

         com.apple.nvidia.driver.NVDAGK100Hal(8.1.8)[3CF8C2FA-83E6-39E3-A5B7-C7CC839B8C7 5]@0xffffff7f843d4000->0xffffff7f84583fff

            dependency: com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF] @0xffffff7f8416a000

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f837fe000

         com.apple.iokit.IOAcceleratorFamily(98.7.1)[024BF8EC-2925-3C4B-ADBB-CFE36F7D41C 5]@0xffffff7f84584000->0xffffff7f845dbfff

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f837fe000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f83f17000

         com.apple.GeForce(8.1.8)[68DC25D4-7371-3980-BBFB-FD4473EBD8B8]@0xffffff7f845dc0 00->0xffffff7f8466afff

            dependency: com.apple.iokit.IOAcceleratorFamily(98.7.1)[024BF8EC-2925-3C4B-ADBB-CFE36F7D41C 5]@0xffffff7f84584000

            dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7f837fe000

            dependency: com.apple.iokit.IONDRVSupport(2.3.6)[86BA68C6-18DD-30A1-ABF6-54597AD6C277]@0xff ffff7f83f8f000

            dependency: com.apple.nvidia.driver.NVDAResman(8.1.8)[3A2A3C2D-E129-3190-A682-E831B38F0FBF] @0xffffff7f8416a000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.6)[38E388A5-92D6-3388-B799-F2498E582287]@0 xffffff7f83f17000

BSD process name corresponding to current thread: WindowServer

Mac OS version:

13B42

Kernel version:

Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64

Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393

Kernel slide:     0x0000000003000000

Kernel text base: 0xffffff8003200000

System model name: MacBookPro10,1 (Mac-C3EC7CD22292981F)

System uptime in nanoseconds: 232520327639

last loaded kext at 13626655081: com.apple.driver.AppleHWSensor          1.9.5d0 (addr 0xffffff7f8496f000, size 28672)

last unloaded kext at 205638359351: com.apple.driver.mDNSOffloadUserClient          1.0.1b4 (addr 0xffffff7f83daa000, size 28672)

loaded kexts:

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.driver.AudioAUUC          1.60

com.apple.filesystems.autofs          3.0

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.iokit.IOBluetoothSerialManager          4.2.0f6

com.apple.driver.AppleMikeyHIDDriver          124

com.apple.driver.ApplePlatformEnabler          2.0.9d1

com.apple.driver.AGPM          100.14.11

com.apple.driver.X86PlatformShim          1.0.0

com.apple.driver.AppleUpstreamUserClient          3.5.13

com.apple.driver.AppleMikeyDriver          2.5.3fc1

com.apple.driver.AppleHDA          2.5.3fc1

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.GeForce          8.1.8

com.apple.driver.AppleIntelHD4000Graphics          8.1.8

com.apple.driver.AppleThunderboltIP          1.0.10

com.apple.driver.AppleSMCLMU          2.0.4d1

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.driver.AppleSMCPDRC          1.0.0

com.apple.driver.AppleLPC          1.7.0

com.apple.driver.AppleHWAccess          1

com.apple.driver.AppleIntelFramebufferCapri          8.1.8

com.apple.driver.AppleMuxControl          3.4.12

com.apple.driver.AppleMCCSControl          1.1.12

com.apple.driver.AppleUSBTCButtons          240.2

com.apple.driver.AppleUSBTCKeyboard          240.2

com.apple.BootCache          35

com.apple.driver.XsanFilter          404

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.driver.AppleSDXC          1.4.0

com.apple.driver.AirPort.Brcm4331          700.20.22

com.apple.driver.AppleUSBHub          650.4.4

com.apple.iokit.IOAHCIBlockStorage          2.4.0

com.apple.driver.AppleUSBEHCI          650.4.1

com.apple.driver.AppleUSBXHCI          650.4.3

com.apple.driver.AppleAHCIPort          2.9.5

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleACPIButtons          2.0

com.apple.driver.AppleRTC          2.0

com.apple.driver.AppleHPET          1.8

com.apple.driver.AppleSMBIOS          2.0

com.apple.driver.AppleACPIEC          2.0

com.apple.driver.AppleAPIC          1.7

com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

com.apple.security.quarantine          3

com.apple.nke.applicationfirewall          153

com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

com.apple.kext.triggers          1.0

com.apple.iokit.IOSerialFamily          10.0.7

com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.0

com.apple.iokit.IOBluetoothFamily          4.2.0f6

com.apple.driver.DspFuncLib          2.5.3fc1

com.apple.vecLib.kext          1.0.0

com.apple.iokit.IOAudioFamily          1.9.4fc11

com.apple.kext.OSvKernDSPLib          1.14

com.apple.iokit.IOAcceleratorFamily          98.7.1

com.apple.nvidia.driver.NVDAGK100Hal          8.1.8

com.apple.nvidia.driver.NVDAResman          8.1.8

com.apple.iokit.IOSurface          91

com.apple.driver.AppleSMBusPCI          1.0.12d1

com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.0f6

com.apple.driver.AppleHDAController          2.5.3fc1

com.apple.iokit.IOHDAFamily          2.5.3fc1

com.apple.iokit.IOAcceleratorFamily2          98.7.1

com.apple.AppleGraphicsDeviceControl          3.4.12

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.iokit.IONDRVSupport          2.3.6

com.apple.driver.AppleGraphicsControl          3.4.12

com.apple.driver.X86PlatformPlugin          1.0.0

com.apple.driver.AppleSMC          3.1.6d1

com.apple.driver.IOPlatformPluginFamily          5.5.1d27

com.apple.driver.AppleSMBusController          1.0.11d1

com.apple.iokit.IOGraphicsFamily          2.3.6

com.apple.driver.AppleThunderboltDPInAdapter          2.5.0

com.apple.driver.AppleThunderboltDPAdapterFamily          2.5.0

com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.0

com.apple.driver.AppleUSBMultitouch          240.6

com.apple.iokit.IOUSBHIDDriver          650.4.4

com.apple.driver.AppleUSBMergeNub          650.4.0

com.apple.driver.AppleUSBComposite          650.4.0

com.apple.driver.AppleThunderboltNHI          1.9.2

com.apple.iokit.IOThunderboltFamily          2.8.5

com.apple.iokit.IO80211Family          600.34

com.apple.iokit.IONetworkingFamily          3.2

com.apple.iokit.IOUSBUserClient          650.4.4

com.apple.driver.AppleEFINVRAM          2.0

com.apple.iokit.IOUSBFamily          650.4.4

com.apple.iokit.IOAHCIFamily          2.6.0

com.apple.driver.AppleEFIRuntime          2.0

com.apple.iokit.IOHIDFamily          2.0.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.TMSafetyNet          7

com.apple.security.sandbox          278.10

com.apple.kext.AppleMatch          1.0.0d1

com.apple.iokit.IOReportFamily          21

com.apple.driver.DiskImages          371.1

com.apple.iokit.IOStorageFamily          1.9

com.apple.driver.AppleKeyStore          2

com.apple.driver.AppleFDEKeyStore          28.30

com.apple.driver.AppleACPIPlatform          2.0

com.apple.iokit.IOPCIFamily          2.8

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.pthread          1

com.apple.kec.corecrypto          1.0

Model: MacBookPro10,1, BootROM MBP101.00EE.B02, 4 processors, Intel Core i7, 2.6 GHz, 8 GB, SMC 2.3f36

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 1024 MB

Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)

Bluetooth: Version 4.2.0f6 12982, 3 services, 15 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD SM512E, 500,28 GB

USB Device: Hub

USB Device: Hub

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4

Yesterday I run full AppleHardwareTest and got this :

     4SNS/1/4000001: IGOR-0.004

Moreover, as I'm using gfxCardStatus I can manually switch between integrated and discrete card, since last week this feature became not possible. Doesn't matter what I choose, integrated card works all the time.

The most frustrating thing that I run out of warranty in the end of December and the problem appeared a month later.

What should I do in that situatuion?

Read back a few pages through this thread and you'll see that there are several folks who have had the logic board replaced by Apple only to have the same issue reappear.  And even more concern that some have had logic boards replaced multiple times.