abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by Tengla,

    Tengla Tengla Apr 18, 2014 9:10 AM in response to abelliveau
    Level 1 (0 points)
    Apr 18, 2014 9:10 AM in response to abelliveau

    As i said before i have exactly the same problem as everyone. I have been to the apple store in Amsterdam and they said i need to replace my Logic board. Since my laptop is 2.5 years old have no warranty anymore.

    It will cost around the 500 euro. Which im not gonna pay. I heart about "reball'  Is it just detach and attach the Gfxcard? I am actually looking for a complay whos doing that in Holland but coudn't find one so far.

  • by stanton119,

    stanton119 stanton119 Apr 18, 2014 10:15 AM in response to andyBall_uk
    Level 1 (2 points)
    Apr 18, 2014 10:15 AM in response to andyBall_uk

    Thats quite interesting on the Sale of Goods Act, I may give it a go....

  • by CatFisce,

    CatFisce CatFisce Apr 18, 2014 10:51 AM in response to abelliveau
    Level 1 (0 points)
    Apr 18, 2014 10:51 AM in response to abelliveau

    I just reflowed mine myself (Macbook Early 2011 17"), and I have to say it wasn't too hard actually. I also applied new thermal paste (the old cooling paste application was horrible, as I expected). It took me about 1 hour in total and really, the disassembly of the macbook is really simple compared to other laptops I've tried (this was my first try at it).

     

    I followed the instructions on iFixit for the Macbook Early 2011 15" logic board removal (be careful with the connectors!).

     

    After removal I cleansed the GPU and CPU with ArctiClean I had at home.

    I then made a shield of 6 layers of aluminium foil and made a hole about the size of the GPU.
    I also had some lead that melts at 180 degrees celsius and put a piece of it next to the GPU hole on the shield (for temperature measurement). I started the heatgun pretty far away from the GPU, and then I switched between heating the GPU directly to pointing it at the lead, about every 3 seconds. When the lead just started melting I stopped and let the logic board cool down for a bit. After, I reapplied thermal paste (Arctic Silver 5) and assembled the computer.


    It works now!, for how long I don't know but the temperatures are much lower now, compared to before, so I'm hoping it will last for a while!

  • by triffski,

    triffski triffski Apr 18, 2014 10:57 AM in response to stanton119
    Level 1 (5 points)
    Apr 18, 2014 10:57 AM in response to stanton119

    I'm starting to think it mainly comes down to what mood the Apple Store manager is in, how many notes are on your account from Exec Relations, how much you flirt with the Genius etc... Mine was replaced for free at the Regent Street store a few weeks back even though I'm 13 months out of my years warranty, guess I got 'em in a good mood.

     

    I did mention the Sale of Goods Act several times but so have others and been knocked back, compliance with law isn't an optional thing, Apple. It's incredibly unfair to those that get left with £2,000 paperweights, and very bad for Apple when I come to replace this MBP.

  • by Nishanth92,

    Nishanth92 Nishanth92 Apr 18, 2014 11:24 AM in response to triffski
    Level 1 (0 points)
    Apr 18, 2014 11:24 AM in response to triffski

    Arn't you afraid your logic board still has a defect?

  • by skimnc,

    skimnc skimnc Apr 18, 2014 1:23 PM in response to paigoomein
    Level 1 (0 points)
    Apr 18, 2014 1:23 PM in response to paigoomein

    That seems pretty ridiculous. If you install gfxCardStatus and force it to use the discrete card only do things also mess up?

     

    I also just got my computer back from the $310 flat-rate repair. I just installed and have been running Unigine Heaven and it seems to run fine, albeit laggy (I am running some fluid dynamics simulations in the background, which explains the lag.) Please post any updates here about what you try and if you're able to recreate the same failure.

     

    One of my friends in computational engineering recommended this benchmark suite as it is "state-of-the-art": https://github.com/vetter/shoc/wiki

    I was also recommended FurMark by a physicist: http://www.insanelymac.com/forum/topic/284472-gpu-test-04-tessmark-furmark-gimar k-good-opengl-bench/

  • by paigoomein,

    paigoomein paigoomein Apr 18, 2014 1:37 PM in response to skimnc
    Level 1 (0 points)
    Apr 18, 2014 1:37 PM in response to skimnc

    I just realized that Unigine Heaven is meant for 10.8 and up.  I am still running 10.7, so that may be the issue.  I'll try running other programs when I get the chance.

     

    And yes, I am using GFX to force it to discrete for testing.  I do notice that my display has a slight bluish tint to it when I switch to discrete from integrated.

  • by D3us,

    D3us D3us Apr 18, 2014 2:05 PM in response to D3us
    Level 1 (0 points)
    Apr 18, 2014 2:05 PM in response to D3us

    @paigoomein fyi:

     

    D3us wrote:

     

    That was me I think, here:

    https://discussions.apple.com/message/24473343#24473343

     

    Quote:

    "For CPU  I use prime 95, making sure it uses all cores. Even start 4-8 sessions for quad or octa core.

    Mac version:

    ftp://mersenne.org/gimps/p95v277.MacOSX.zip

     

    For gpu stress testing you could use this maybe:

    http://unigine.com/products/heaven/

    And yes, I run both, stressing out CPU AND GPU  to the max together !!!

    And use a program to read out temps when doing this.

    The computers I build have no problem with this.

    Can run them for 24, even 36 hours long, without any problem.

     

     

    Laptops however, when getting smaller and smaller wil get more and more problems.

    Buying a macbook, or other laptop, for  video editing is not really a good choice.

    But if they are sold as beeing suited for that job, it's manufacturer's/seller's responsability to make sure it can survive the task.."

     

    Another one is http://www.geeks3d.com/20130712/gputest-0-5-0-cross-platform-opengl-benchmark-li nux-mesa-gallium3d-glibc-windows-macosx/

     

    Don't think furmark is ported to mac osx, as that is a great one to.

    Use that on pc together with prime 95.

    Don't forget to run prime on all cores.

    Like on quad cores, I start 4 sessions of it assigning every session to anoher core to make sure the cpu is really stressed out to the max.

  • by Jhay-ar,

    Jhay-ar Jhay-ar Apr 18, 2014 3:38 PM in response to abelliveau
    Level 1 (8 points)
    Apr 18, 2014 3:38 PM in response to abelliveau

    Hi Apple,

     

    is there a permanent fix for this?

  • by Jhay-ar,

    Jhay-ar Jhay-ar Apr 19, 2014 6:44 AM in response to abelliveau
    Level 1 (8 points)
    Apr 19, 2014 6:44 AM in response to abelliveau

    Model Name:     MacBook Pro

    Model Identifier:     MacBookPro8,2

    Processor Name:     Intel Core i7

    Processor Speed:     2.2 GHz

    Serial Number (system):     C02******F8X

    Country or Region:  Singapore

    Details: Display Distortion, Intermittent hanging, Stucked while booting.

     

    <Edited by Host>

  • by nikoskimo,

    nikoskimo nikoskimo Apr 18, 2014 4:38 PM in response to abelliveau
    Level 1 (0 points)
    Apr 18, 2014 4:38 PM in response to abelliveau

    Even you change the logic board, it will work good for a year and then have the same problems again. My computer stopped working due to the same problem while on the 1-year warranty. They had to change 5 logic boards until they found one that was working. Now, 1 year later, it's doing it again. The GPU is defective from when it's produced.

     

    I had to change 5 logic boards to get one working. At the Apple store.

     

    They have to make the board with another GPU and recall all computers affected or else I am not spending more money buying logic boards that will break again after a year. I don't have warranty now.

     

    I would rather buy a Windows computer. It's obviously a hardware defect Apple has to address.

  • by Calvinogood,

    Calvinogood Calvinogood Apr 18, 2014 5:43 PM in response to Jhay-ar
    Level 1 (0 points)
    iPhone
    Apr 18, 2014 5:43 PM in response to Jhay-ar

    We hope they will listen, but don't put big hope on this.

  • by Calvinogood,

    Calvinogood Calvinogood Apr 18, 2014 5:46 PM in response to Nishanth92
    Level 1 (0 points)
    iPhone
    Apr 18, 2014 5:46 PM in response to Nishanth92

    Yes to all of us, the same issue will come back anytime. Do not use it as your main computer, to be safe.

  • by nikoskimo,

    nikoskimo nikoskimo Apr 18, 2014 5:59 PM in response to abelliveau
    Level 1 (0 points)
    Apr 18, 2014 5:59 PM in response to abelliveau

    And how many 3000-euro computers should we buy then?

  • by LeVeL5,

    LeVeL5 LeVeL5 Apr 18, 2014 6:40 PM in response to Nishanth92
    Level 1 (20 points)
    Apr 18, 2014 6:40 PM in response to Nishanth92

    I don't know what is keeping Apple from doing a repair program or a recall, but I do know that information they're keeping secret is what gives them power.

     

    I asked the same question to the Genius: "what if I experience the same GPU issue on the 91st day?", he said "then you're out of warranty". I hope they'll do the right thing if I find myself in that very situation.

     

    Like I said, I'm putting aside all the experiences of all the people in the thread by going ahead and paying Apple to exchange my logic board, which means I'm placing an inordinate amount of confidence in a company which by every account is going to let me down in the hopes that it doesn't.

     

    I trust they don't throw me under the bus and that my confidence is rewarded either by a lasting fix, or the admission that the MBP 2011 suffers from a GPU issue.

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