abelliveau
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Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by angelo1973,

    angelo1973 angelo1973 Oct 15, 2013 8:37 AM in response to Gorlian
    Level 1 (0 points)
    Oct 15, 2013 8:37 AM in response to Gorlian

    hi, unfortunately my macbook pro early 2011 has the same defects, I trust in Apple.

  • by jaime232,

    jaime232 jaime232 Oct 15, 2013 9:04 AM in response to abelliveau
    Level 1 (0 points)
    Oct 15, 2013 9:04 AM in response to abelliveau

    MBP 2Ghz i7 with 6490M bought in April'11.

     

    A few weeks ago I had the same issues. My MBP screen would go "blue" and there was no easy way to fix it. Fortunately, after a few days it got fixed without me touching anything.

     

    Now I'm scared it will happen again. I really need this Mac for my daily work.

  • by carlos alberto martin,

    carlos alberto martin carlos alberto martin Oct 15, 2013 9:09 AM in response to abelliveau
    Level 1 (0 points)
    Oct 15, 2013 9:09 AM in response to abelliveau

    Same problem here. MBP 15 inches i7 2.0 and 6490amd.Spain.

  • by forocochero,

    forocochero forocochero Oct 15, 2013 9:24 AM in response to abelliveau
    Level 1 (0 points)
    Oct 15, 2013 9:24 AM in response to abelliveau

    apple with how expensive it is and is losing a very large scale quality, my macbook does not work and I have to pay € 490 I by a design flaw?

     

     

     

     

    apple con lo caro que es y esta perdiendo calidad a muy gran escala, mi macbook no funciona y tengo que pagar 490€ yo por un fallo de diseño??

     

     

     

     

     

    desde España

  • by ogattaz,

    ogattaz ogattaz Oct 21, 2013 1:44 PM in response to abelliveau
    Level 1 (0 points)
    Oct 21, 2013 1:44 PM in response to abelliveau

    Bonjour,

     

    Macbook pro 8.2 early 2011, AMD 6750M out of order , doesn't want reboot  !

     

    <Links Edited By Host>

     

     


  • by linked.account,

    linked.account linked.account Oct 15, 2013 9:52 AM in response to abelliveau
    Level 1 (10 points)
    Oct 15, 2013 9:52 AM in response to abelliveau

    Same goes here. My MBP early 2011 is 30 months old and I've got the same problem since more than a month ago. Playing flash on youtube, running parallels desktop cause the problem. Resetting the PRAM and SCM does not help and after the reboot the MBP goes straight into sleep mode. I've found the workaround: Simply let the MBP to stay in sleep mode after reboot, turn it off after 5 or 10 minutes then reset it again and it starts up again. This is not the fix but will help you work with the laptop until you've got time to take it to an Apple store. I'm going to do this next month.I've got apple care and hope that replacing the logic board just for ONCE, solves the problem.

  • by fyodore,

    fyodore fyodore Oct 15, 2013 10:15 AM in response to abelliveau
    Level 1 (0 points)
    Oct 15, 2013 10:15 AM in response to abelliveau

    Mine is doing it too.  It started right after I updated the OS.  Hope that they come out with a solution soon.

  • by Alfred2.0,

    Alfred2.0 Alfred2.0 Oct 15, 2013 10:37 AM in response to abelliveau
    Level 1 (0 points)
    Oct 15, 2013 10:37 AM in response to abelliveau

    I have an early 2011 MBP 13''. Three weeks ago the display went black, I need to use my MBP connected to an external display.

     

    Saludos desde México.

  • by clintonfrombirmingham,

    clintonfrombirmingham clintonfrombirmingham Oct 15, 2013 11:03 AM in response to el Charlot
    Level 7 (30,009 points)
    Mac OS X
    Oct 15, 2013 11:03 AM in response to el Charlot

    With your 15" mid 2010 model, you may be having a somewhat different problem.

     

    See -> http://support.apple.com/kb/TS4088?viewlocale=en_US&locale=en_US.

     

    Good luck,

     

    Clinton

  • by milocanovich,

    milocanovich milocanovich Oct 15, 2013 12:19 PM in response to abelliveau
    Level 1 (0 points)
    Oct 15, 2013 12:19 PM in response to abelliveau

    Also Macbook Pro 15 inch, early 2011 (AMD Radeon HD 6490M)

     

    A couple of weeks ago, the screen on my Macbook went grey and since then I was never able to start the laptop again.

    I went to an Apple official repair shop (I'm in Argentina) and they told me that the motherboard needed to be changed, but the replacement parts aren’t arriving due to local importation problems. I ended up going to another technician who was able to “revive” it, but there is no guarantee that I won’t have this issue again. Apparently there seems to be a general problem with the video board from this series of laptops.

    For now I can use the laptop but when it switches to the AMD video board, it overheats and I have to speed up the fan manually.

    I have an old "iMac line screen", I hope Apple give me a prompt solution.

  • by dxhyp,

    dxhyp dxhyp Oct 15, 2013 12:25 PM in response to abelliveau
    Level 1 (0 points)
    Oct 15, 2013 12:25 PM in response to abelliveau

    I am to a 2011 MBP owner and in the Month of October, the computer just froze on me. I had to manually shut down. After the shutdown, I saw some that the apple logo on start up looked strange and the screeen only goes white on boot up. Safe mode operates but it displays a bunch of vertical blue lines. I guess this is a problem with the GPU too.

     

    For me I cant take it to the apple store. We have only and authorized service dealer.I am located in the USVI . II did not have the apple care. I dont even think fixing it would be smart if the GPU's are bad. The problem will happen again down the road.

  • by iggieman,

    iggieman iggieman Oct 15, 2013 1:25 PM in response to nudoru
    Level 1 (0 points)
    Oct 15, 2013 1:25 PM in response to nudoru

    I've experienced what I beleive are early symptoms of this precise problem on my MBP 17" Early 2011 with an

    AMD Radeon HD 6750M Graphics card.

     

    Just this weekend a graphics glitch appeared when using Photoshop. 

    The problem occurred on the laptop screen only, while the external HDMI screen connected through the Mini Display port appearred to be OK.

     

    Upon rebooting the glitch has not reoccurred yet, but it is of great concern. 

    I have never seen this before last Saturday in the near 3 years I've own this laptop.

     

    - Iggie

  • by Navixu,

    Navixu Navixu Oct 15, 2013 1:27 PM in response to abelliveau
    Level 1 (0 points)
    Oct 15, 2013 1:27 PM in response to abelliveau

    Same problem with my MBP 15 inches i7 2.0 and 6490amd.

     

    I hope apple will fix this, i have a lot of products of apple, and if nothing happen, i will never buy any product of Apple.

     

    Regards from Spain

  • by elihidalgo,

    elihidalgo elihidalgo Oct 15, 2013 1:30 PM in response to abelliveau
    Level 1 (0 points)
    Oct 15, 2013 1:30 PM in response to abelliveau

    Same problem!!!

    Here's a link for a Replacemente Program Apple launched for contemporary iMacs

     

    http://9to5mac.com/2013/08/16/apple-opens-graphics-card-replacement-program-for- some-mid-2011-imacs/comment-page-1/#comment-149309

     

    It does not apply for us yet! But I see there are a lot of us, and there's even a link on a very famous spanish blog about this issue

     

    http://www.applesfera.com/portatil/problemas-con-los-graficos-de-tu-macbook-pro- del-2011-no-eres-el-unico

     

    I think we should reach out to Apple and request a replacement program for us as well

     

    The Video Card on my computer is AMD Radeon HD 6570M

     

    Let's get some support and contact Apple so that our product works fine, that's the reason why we paid a lot of money for a quality product, it's not fair that a computer that is relatively new has such a failure

  • by dxhyp,

    dxhyp dxhyp Oct 15, 2013 2:06 PM in response to abelliveau
    Level 1 (0 points)
    Oct 15, 2013 2:06 PM in response to abelliveau

    What so interesting is that we are all experiencing this issue for the first time at around the same time.

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