Q: 2011 MacBook Pro and Discrete Graphics Card

Daughters MBP 15 2011 model failed ater 16 months with graphics related hangs and crashes. Probably the same issue.   Apple would not cover the repair cost as system was bought in USA and 2 year EU warrenty did not apply.

However got money back from Credit card provider ( that was used to buy system in 2012) using Section 75 of the consumer credit act 1974 ( uk only sorry ) . See "

Mac book fail - refund successfully claimed via Section 75 of UK Consumer Credit Act 1974  from reluctant credit card provider"

on Rand(squawk) blog for more deails.

I have a 17 MBP 2011 that is in the same failure window am saving up for a chip replace / reball if that on goes toes up. Had trackpad replaced twice under AppleCare on a MacBook Air and a free disk in previous iMac. Not all issues and situations are the same. Cost of 3 year Apple Care should be auto-bundled with new systems like MacPros have.

Do I still love Apple products? sure, but I don't trust them or the company as much.

Hallo again!

First of all i like to thank everybody here who knows there Apple inside out it made me

a little bid wiser ,more or less.

After handing out a whooping 650€ to an AASP i agonizing my Mac Book for the last 10 day´s,

with all graphic intensiv programms i have,no overheateng,no hicup`s YET.

I think Apple will not do anything as long this case is not in the tabliod press.

I wrote a letter of complaint (hand written)to european headquarters in Cork Ireland.

a few day`s later i got a phone call from a very nice man telling me he will bring this

letter forward as a veay strong complaint,what ever that mean`s,but he can do nothing

and he donotknownothing.

So the three monkey directive from Cupertino work`s worldwide.

Good morning, afternoon,evening or night were ever you are in the world

http://appleinsider.com/articles/14/05/13/apple-remains-mum-as-complaints-mount- over-2011-macbook-pro-gpu-failures

Seeing more and more media attention about this. Why isn't anything being done yet? This is so frustrating. This happened to me last year, and now less than a year later, it has happened again.

Does anyone know of a company in sweden that can do GPU reballing?

I can not wait any longer for Apple to get their act together...

Unfortunatelly I have the same problem.

MacBook Pro

15-inch, Early 2011

Graphics  Intel HD Graphics 3000 512 MB

Apple you should do something you bb. How is possible that there is no offcial solution long ago? Fking expensive machine and no solution from developer?

For people who can not immagine what environmental factors mean to this problem, here are some pictures of one of the 2011 MBP I received for repair today, I will let you make the judgment and find one of the reasons your computers are overheating and failing.

A few months in and Apple is as of now still blatantly ignoring us :/ I was a highschool student , and had been saving em coins long and hard before pulling the trigger. 3 years into usage and BAM the gpu decides to fail HAHA KUDOS TO YOU APPLE FOR EMBARASSING YOURSELF

Well i guess for me , over in Malaysia , it boils down to 2 options .

a) Forking out over $1000 to switch the logic board ( the usual bs non-us customers receive )

b) Sending it in for reballing , $70 HAHA fairly reasonable i'd say , but reliabilty wise i cringe thinking about it .

kinyik,

I have a guy doing professional reballing here !

rm2xx with leaded solder

let me know

So my computer has been a brick since Sunday - unable to stay up and barely able to boot (after many many tries). I managed to get it up after what had to to have been 20+ hard restarts yesterday. But then it started working. It crashed a three times when plugging in an external display but after that last reboot, I it's working properly now - not matter what I do, I cannot repeat the issue. Somehow this don't make me happy since I have a Genius Bar appt in 2 hours and I'm going to look like a moron. :/

Any way - this is my replacement logic board - the origional one died in October. I let it go for 2 weeks before I got it to the Genius Bar - and it "fixed" itself for 4 days during that time. Looks like what this one is doing.

Hope I can convince the tech that I'm not crazy.

DO NOT START.  Are you being paid by Apple to try and make all of us look like careless idiots who subject their valuable machines to such neglect that they fail prematurely?  Just f*** right OFF.

DMC440,

I'm pretty certain he is showing an example of terrible application of thermal compound at the factory, not a little bit of dust.

<edit>

Or maybe he did mean the dust. But I would think that the fans spinning at 6000 rpm because they can't get the cpu cool enough would bring a lot of dust into the system.  Thats not even that bad for dust.  However that thermal compound on there is atrocious.

Message was edited by: rcbuse

I am not trying to hurt your cause, I did not even give an openion , what hurt your cause is being so negative and defensive , my pictures in the positive side might help someone that is not careless and not an idiot with still working computer to avoid failure. Apple don't need to pay me, if I can produce such pictures I am sure Apple can produce a lot more and they can defend themselves better than me.

Hi! Can you pm the details ? Thanks ! Have you personally had yours recalled ?

ps3specialist, what percentage of MacBook Pros that you receive are in that sort of condition? It would helpful to point out if that is the exception rather than the rule.

Bear in mind that removing the logic board to clean dust of it would invalidate the warrenty and also further damage any potential claim against Apple for manufacturing fault, you can understand why people don't clean inside the computer.

My GPU failed and I'd be amazed if it looked like that when dismantled...

Just curious though , after a reball , should I expect 2 more years from this machine ? I'm reluctant to proceed with a reball as i am anticipating a recall program . After reballing mine I might not be illegible for whatever apple has to offer then , be it a replacement board or a new laptop .