After 3 years of heavy use, my primary MacBook Pro’s (early 2011 with 1920x1200 glossy display) GPU started failing in the same way as described in this thread. It started showing occasional glitches a month before my Applecare Warranty ended its 3 year run.
Since it was my primary work computer, I couldn’t afford the downtime of having it repaired since I did not have an equivalently powerful backup laptop to use. So I let the warranty lapse, hoping the Mac would last long enough to be replaced by Apple’s newest laptops this fall.
Lo and behold, the GPU completely failed a month later, forcing my hand. So much for wanting the newest laptop.
Instead of being able to buy Apple’s top of the line new Laptop this fall, I had to buy the current top end MacBook Pro 15 Retina Display custom built with the best CPU to be my primary work laptop. And I transferred my apps and data to the new 1 TB PCie SSD using Migration Assistant. Migration Assistant worked excellently. Only a few apps tracked the hardware it was on. I had to re-activate them. The rest of the apps worked perfectly.
Before getting the MacBook Pro repaired, I removed the second SSD and placed back the DVD drive. I kept the SSD installed in the primary drive area (realizing the risk that if Apple finds this SSD defective, Apple may take it and replace it with a regular hard drive - but I knew the SSD was perfect). I also kept the 16 GB OWC RAM in the MacBook Pro.
I then went to the Apple Store to discussed repairs for my now out of warranty MacBook with the Genius. The Genius said they can do repairs locally at the store but they would have to charge for each part replaced. Since the motherboard would be the minimal replacement - a USD $400 expense - I opted for Apple’s flat-rate repair program which is done at one of Apple’s Repair Centers.
Apple’s Flat Rate Repair Program is one of Apple’s HIDDEN BARGAINS For a flat rate of $310 before taxes, Apple will replace ANYTHING AND EVERYTHING in your Mac that is not functioning to spec. This includes parts AND LABOR. You won’t have to pay a tech $75 to $150 an hour for their services. The labor is essentially free. This is a tremendous bargain.
The flat-rate cost is a TINY FRACTION (less than 10%) of the original cost of my MacBook Pro (with upgrades including dual 1 TB SSDs and 16 GB RAM). Imagine if BMW or Mercedes Benz offered a similar low-cost flat-rate repair for their out of warranty cars where literally every part of the car that was not working up to spec would be replaced - including the engine and transmission, brakes, tires, rims, doors, windshield, stereo system, etc. etc. Essentially you get a new car after the repair is done. Use the term Refurbished if you want but a Refurbished Mac works just as well as a new one.
For those who are told that Apple won’t work with their machine if too much of it is modified with 3rd party hardware, realize that Apple is simply trying to avoid liability if it accidentally damaged the 3rd party hardware - particularly if that hardware is irreplaceable. People who modify their Macs need to keep the original parts in safe storage so that the Mac can be restored to its original state. That is only common sense.
I took my MacBook Pro 2011 in on Monday. It was repaired by Thursday. This was a surprisingly fast turn-around. It will now do duty as a server and backup to my new MacBook Pro 15 Retina Display - though what I miss the most are the dual internal SSDs which were extremely convenient for doing backups and off loading storage to give the startup drive as much space as possible for fastest performance. I love, however the raw speed of the new 1 TB PCIe SSD. I just attach an external SSD via USB 3.0 to the new laptop via velcro to the back of the screen- not as convenient but it works. I have done that for years with my MacBooks.
Apple replaced:
1) the logic board and GPU. The CPU is the same custom top of the line 2.3 Ghz Intel Core i7 from 2011.
2) the whole display and aluminum shell - with the same glossy high density LED screen after finding problems with the video (it was showing vertical lines unrelated to the GPU).
3) the RAM with the maximum spec of 8 GB. Apple returned my 16 GB OWC RAM to me.
4) the Express Card Cage. The original’s cables were found defective.
Apple further gave me a 90-day warranty to make sure the MacBook Pro 17 2011 is working.
For those who expect Apple to repair FOR FREE their out-of-warranty Macs: this will never happen. This is wishful thinking. This is a bad attitude of entitlement.
In 2011 Apple sold 2.75 million laptops. About 200,000 of these were the MacBook Pro 17” model. About 100,000 were the early 2011 model. Obviously Apple has not declared a recall because the vast majority of the MacBook Pro 17” early 2011 model are not affected by the GPU defect. Nor were there many complaints about problems with the late 2011 model which only had an incremental update to the GPU.
Even for Apple’s free replacement programs - where Apple determines that a product is defective - the free replacement is only good for a limited time. Generally, this time limit is the same as an AppleCare Warranted product. For example, for the Graphic Card Replacement program for the Mid-2011 27-inch iMac, Apple will only replace the graphics card if the iMac was brought in within 3 years of the original sale date of the Mac.
When a product is out of warranty, it is common sense that in the absence of a recall, the owner of the product bears the responsibility for repair. For example, what BMW owner expects BMW to repair their car for free after the 50,000 mile warranty has expired? Nobody. BMW owners (and car owners of other brands) EXPECT to pay for the repair. It won’t come for free. BMW repairs are very expensive.
I’m pretty happy with how it turned out. The repair turn around was surprisingly only 3 days. The techs at Apple closely examined my MacBook Pro and repaired it at a high level similar to how Lexus’s mechanics always try to repair to perfection. I did a similar flat-rate repair for my MacBook Pro 17 2007 when it was out of warranty. It is still going strong.
So now I have two top-line MacBook Pros. The 2011 I will use as a backup in case problems occur with the 2014 primary laptop. Nice.