abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by josepiedaly1122,

    josepiedaly1122 josepiedaly1122 Jun 24, 2014 10:49 AM in response to josepiedaly1122
    Level 1 (0 points)
    Jun 24, 2014 10:49 AM in response to josepiedaly1122

    I sent mine off to ps3specialist today. ps3specialist, if your reading this, please take care of my pride and joy?

  • by paigoomein,

    paigoomein paigoomein Jun 24, 2014 10:53 AM in response to josepiedaly1122
    Level 1 (0 points)
    Jun 24, 2014 10:53 AM in response to josepiedaly1122

    Apple and your bank account got married.  Customers are the unwanted step-children.

  • by kg206,

    kg206 kg206 Jun 24, 2014 11:58 AM in response to abelliveau
    Level 1 (0 points)
    Jun 24, 2014 11:58 AM in response to abelliveau

    IMG_7895.JPG

     

    Same issue here with my mbp early 2011.  This is after resetting PRAM and SMC multiple times. Plus a wipe and clean reinstall.  Using gfxCardStatus to force the system to no longer use the AMD card is the only option I have found to offer more stability. 

     

    Really disappointed after spending over $2k on what was supposed to be a quality system to have a component failure like this and Apple not address it with a reasonable solution.

  • by paigoomein,

    paigoomein paigoomein Jun 24, 2014 12:01 PM in response to paigoomein
    Level 1 (0 points)
    Jun 24, 2014 12:01 PM in response to paigoomein

    I've read that for some who have taken their machines to Apple for repair (sometimes more than once), Apple sometimes performs a stress test on the machine to ensure that the problem does not show up again.  Does anyone know which tests are used for this and if it is something developed by Apple or if it is something else?

  • by DMC440,

    DMC440 DMC440 Jun 24, 2014 2:28 PM in response to Csound1
    Level 1 (4 points)
    Jun 24, 2014 2:28 PM in response to Csound1

    I don't think the early 2011 13" ones had discrete GPUs. Which is what Marian234 was referring to.

  • by Csound1,

    Csound1 Csound1 Jun 24, 2014 2:34 PM in response to paigoomein
    Level 9 (51,467 points)
    Desktops
    Jun 24, 2014 2:34 PM in response to paigoomein

    paigoomein wrote:

     

    I've read that for some who have taken their machines to Apple for repair (sometimes more than once), Apple sometimes performs a stress test on the machine to ensure that the problem does not show up again.  Does anyone know which tests are used for this and if it is something developed by Apple or if it is something else?

    No test will ensure that a problem does not develop in the future.

  • by paigoomein,

    paigoomein paigoomein Jun 24, 2014 2:41 PM in response to Csound1
    Level 1 (0 points)
    Jun 24, 2014 2:41 PM in response to Csound1

    Yeah, I realize that, but just curious as to what they use and consider as a stress-test for these machines.

  • by Nogi,

    Nogi Nogi Jun 24, 2014 4:30 PM in response to abelliveau
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    Jun 24, 2014 4:30 PM in response to abelliveau

    Well im off to the Apple Store Birmingham (UK) tomorrow to see what they do. I fully expect them to say they want to charge me for a new Logic Board.

     

    Im currently using my 2011 MBP 17" now but if I do anything processor heavy not even graphics heavy I get a blue screen or scrambled screen. if I plug my external monitor in using clamshell mode it will instantly crash.

     

    A previous post mentioned I could cite EU law regards a laptop lasting a reasonable amount of time cant find the post now of what I need to quote or push for but ill see what Apple say first.

     

    Its a 30mile trip for me to the nearest Apple store so I will not be impressed if I get a generic response and their stance is there is no design issue or known problem. I'll play dumb and be thankful if they repair saying we're doing you a favour and dont wish to admit fault as long as they dont charge me hundreds for a new logic board.

     

    here's hoping.

  • by Jhay-ar,

    Jhay-ar Jhay-ar Jun 24, 2014 6:23 PM in response to abelliveau
    Level 1 (8 points)
    Jun 24, 2014 6:23 PM in response to abelliveau

    chat now with Apple Specialist.

  • by tallmystcarpet,

    tallmystcarpet tallmystcarpet Jun 24, 2014 6:45 PM in response to abelliveau
    Level 1 (0 points)
    Jun 24, 2014 6:45 PM in response to abelliveau

    My MBP was probably jealous and wanted to join the group. Do you guys provide with member cards ?

    I didn't have any issue with it. It worked perfectly since the last two years and this evening : BAM!

    Screen went black and the fan turned crazy! Reboot... White screen and no way to make it start.

    After many tries, impossible to do an HD recovery. I ended with that blue screen with vertical black lines.

     

    Before finding this discussion, I started by placing back the original HD (I've switched to an SSD). I even went for putting back the original 2x 2Go of RAM (I've also switched to 2x 4Go) and... Same bad result. Which lead me to fear motherboard or GPU failure....

    Thanks to this discussion and to many blogs I've red so far, It seems pointless to replace the GPU as it will probably happen again.

     

    Let me join you guys and ask: "Hey Apple! What have you done here?"

    I run out from Windows OS searching for stability and here I am about to buy a new machine after two years. I still have a WinXP-computer on shelf somewhere which is still starting up after 10 years. Ok, I didn't turn it up a single time since the last three years but come on.... As a freelancer, I expect it to last at least 4 years for deductibility and fiscal reasons.

  • by Pier11,

    Pier11 Pier11 Jun 24, 2014 7:22 PM in response to tallmystcarpet
    Level 1 (4 points)
    Jun 24, 2014 7:22 PM in response to tallmystcarpet

    tallmystcarpet wrote:

     

    As a freelancer, I expect it to last at least 4 years for deductibility and fiscal reasons.


    UK consumer laws expect a laptop to last at least 6 years under the Sale of Goods Act.

     

    http://www.bbc.com/news/uk-scotland-23189582

  • by dnguyen812,

    dnguyen812 dnguyen812 Jun 25, 2014 3:11 AM in response to abelliveau
    Level 1 (0 points)
    Jun 25, 2014 3:11 AM in response to abelliveau

    asdff

  • by carl wolf,

    carl wolf carl wolf Jun 25, 2014 3:47 AM in response to Pier11
    Level 6 (14,625 points)
    Jun 25, 2014 3:47 AM in response to Pier11

    "the expected life of the motherboard..."

    The term "life" is ambiguous.  One, there is "economic" life.  That is, the point in time that it costs more to repair, than to purchase a newer one.  Two, there is "service availability" life.  That is, the period of time that the vendor provides actual repair services.  Three, there is "MTBFST" - mean time before first service call.  That is, how long a module will last before something breaks the first time.  Neither one of us have read the legislation, but my money is on door #3.

  • by DMC440,

    DMC440 DMC440 Jun 25, 2014 5:18 AM in response to carl wolf
    Level 1 (4 points)
    Jun 25, 2014 5:18 AM in response to carl wolf

    Shouldn't that be MTBFSC? No matter, neither seem to turn up any useful information in a web search. Presumably it's the same as, or similar to, MTTF (or MTTFF) - "Mean Time To First Failure".  How could anyone access this data? 

     

    The other life definitions don't apply as manufacturers wouldn't consider repairing a logic board, they'd just replace it.

     

    How do you think UK (and Australian) consumer protection agencies derive the six year figure?

  • by d4nielfree,

    d4nielfree d4nielfree Jun 25, 2014 6:37 AM in response to abelliveau
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    Jun 25, 2014 6:37 AM in response to abelliveau

    officially joined the club...:(

     

    also found that  gfxCardStatus newer versions (2.3+) won't allow you to lock in Integrated Only mode (see http://gfx.io/switching.html#power-source-based-switching), which means basically you can do nothing to prevent mbp to go crazy when automatically switching to AMD card. 

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