abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by akaMBS,

    akaMBS akaMBS Jul 6, 2014 8:20 PM in response to abelliveau
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    Jul 6, 2014 8:20 PM in response to abelliveau

    Just to add - I have the same issue Macbook Pro late 2011 death screen. Apple do something!

     

    photo.jpg

  • by ModelCarsMag,

    ModelCarsMag ModelCarsMag Jul 6, 2014 8:43 PM in response to abelliveau
    Level 1 (0 points)
    Apple TV
    Jul 6, 2014 8:43 PM in response to abelliveau

    Well, My 2011 MacBook Pro 15", i7, 2.4ghz AMD RadHD 6770 (1 GB) just followed suit.

    Started with the split screens, then wobbly lines, now it don't boot up, at all.

    I have tried starting with safe, recovery, even install OSX discs/flash drives, won't get past a blank grey screen, or a blue screen off the flash boot drive.

    I wanted to try the gfxCardStatus to switch the card/driver manually, but I can't get to a finder screen, so I can't install it.

    I guess I'll have to hobble on over to Mac store to see what they say.

    This is really bad.

    I ended up buying a Mac Mini off Craigslist and was able to transfer everything over from a TimeMachine backup, so I am running okay right now.

    Any thoughts on getting it too boot so I can install the gfxCardStatus?

    The hardware test in boot mode (Command or Option R?, I can't remember which, being trying so many different things) showed nothing wrong, but I couldn't read test results very well, the screen was all squiggly. Go Figure!

     

    Mahalo in advance

    Gregg Hutchings

    Model Cars Magazine

  • by studioyibing,

    studioyibing studioyibing Jul 6, 2014 9:48 PM in response to abelliveau
    Level 1 (0 points)
    Jul 6, 2014 9:48 PM in response to abelliveau

    Does anyone here know the consumer law in Japan? I am going to bargain with the genius today in Tokyo.

  • by studioyibing,

    studioyibing studioyibing Jul 6, 2014 9:54 PM in response to DrTedko
    Level 1 (0 points)
    Jul 6, 2014 9:54 PM in response to DrTedko

    Hello! DrTedko. How is your issue going on in China? I am curious about that because I am a Chinese.

  • by Pratik.Mac,

    Pratik.Mac Pratik.Mac Jul 6, 2014 10:26 PM in response to ModelCarsMag
    Level 1 (0 points)
    Jul 6, 2014 10:26 PM in response to ModelCarsMag

    Hi

     

    I have the same model with this problem. I found a solution. When booting it is possible that you will be stuck at grey screen. Leave it until it shuts down itself. Then boot it, it will boot without any problem. Then use gfxCardStatus. Do not make the Mac sleep or do not shutdown. Also do not use triple finger preview. We have to keep it running until Apple provides a fix.

  • by Pianisganteng,

    Pianisganteng Pianisganteng Jul 6, 2014 11:49 PM in response to abelliveau
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    Jul 6, 2014 11:49 PM in response to abelliveau

    I Have macbook pro 15inch 2011 early. Have the same problem too. Hope apple gife the recall program soon

  • by ModelCarsMag,

    ModelCarsMag ModelCarsMag Jul 7, 2014 2:19 AM in response to Pratik.Mac
    Level 1 (0 points)
    Apple TV
    Jul 7, 2014 2:19 AM in response to Pratik.Mac

    I have tried that.

    Problem is that I can't install gfxCardStatus at all.

    Can't get to a point in the start up/system where I can install anything, or see finder.

    I would say to anyone and everyone out there now, even if you have a good running MacBook Pro 2011 model, install the gfxCardStatus now, even before you have any problems, or haven't had a problem with your puter at all.

  • by Tiberio G,

    Tiberio G Tiberio G Jul 7, 2014 2:56 AM in response to abelliveau
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    Jul 7, 2014 2:56 AM in response to abelliveau

    Do you remember?

     

    Yes, I remember, it was 2011 (in my case it was june)  and our macbook were just bought, they were the top, there was Snow Leopard.

    But sometimes it happened to me, and not only to me, to have freezes, hard freezes. I remember that every time I opened the iTunes media folder, that it was huge and full of folders my macbook had to be restarted because was "frozen". I had fixed the issue erasing the ~/library/preferences directory , that worked in my case. i'm sure that Apple after fixed the issue with the upgrades, because these early freezes were software issues.

    for example if you search articles of early 2011 you find that the problem was common.

     

    http://www.zdnet.com/blog/hardware/macbook-pro-2011-owners-complain-of-hard-free ze-problems/11953

    http://www.geek.com/apple/macbook-pro-2011-owners-experiencing-hard-freeze-probl em-1330689/


    This problem was fixed by apple, but the answer is, in what way?

    did they change the kext that controls the graphic acceleration? Did they underclok the GPU?

    the fact is that our macbook were faulty since the beginningl


    so, do you remember? 


  • by apple_h8r,

    apple_h8r apple_h8r Jul 7, 2014 4:06 AM in response to Pianisganteng
    Level 1 (0 points)
    Jul 7, 2014 4:06 AM in response to Pianisganteng

    Posts are being removed - WHY?? APPLE STOP IT!

  • by Csound1,

    Csound1 Csound1 Jul 7, 2014 4:25 AM in response to apple_h8r
    Level 9 (51,497 points)
    Desktops
    Jul 7, 2014 4:25 AM in response to apple_h8r

    apple_h8r wrote:

     

    Posts are being removed - WHY?? APPLE STOP IT!

    Posts are removed if they violate the terms of use for this site.

  • by yashimefromvladivostok,

    yashimefromvladivostok yashimefromvladivostok Jul 7, 2014 4:27 AM in response to abelliveau
    Level 1 (0 points)
    Jul 7, 2014 4:27 AM in response to abelliveau

    Hello everybody,

     

    i had the same problem with my discret card, and i resolved it today. I was so angry first, but then i decided to look at the inside to find some clue on the logic board. I didn´t saw anything suspect at all. Then i inspected the two fans and could find that one was completely obstructed and the second had one third blocked. I removed them and cleaned the inside. I rebooted in the hope the discret card would function properly now, with the normal airflow reinstated. And it happened. No crash anymore, computer is back to it´s past glance.

     

    This was the solution for my problem. Luckily the Graphic Card survived the last month.

     

    I hope this can help.

     

    Cyu,

    Sebastien

  • by nicholasfromwien,

    nicholasfromwien nicholasfromwien Jul 7, 2014 4:32 AM in response to Csound1
    Level 1 (0 points)
    Jul 7, 2014 4:32 AM in response to Csound1

    How about the terms of use of not selling defective hardware and then not owning up to the fact????

  • by Csound1,

    Csound1 Csound1 Jul 7, 2014 4:35 AM in response to nicholasfromwien
    Level 9 (51,497 points)
    Desktops
    Jul 7, 2014 4:35 AM in response to nicholasfromwien

    I'm just an Apple user like you, what does it matter how I answer. You will have to ask Apple.

  • by Alex_Zhang,

    Alex_Zhang Alex_Zhang Jul 7, 2014 4:57 AM in response to Csound1
    Level 1 (0 points)
    Jul 7, 2014 4:57 AM in response to Csound1

    We should stop arguing by our victims and must be united to find a effective way to negotiate this issue with Apple. Anyone know the contact of the department responsible for customer relations in Apple?

  • by Zulkarnine,

    Zulkarnine Zulkarnine Jul 7, 2014 9:55 AM in response to abelliveau
    Level 1 (0 points)
    Jul 7, 2014 9:55 AM in response to abelliveau

    My mac was running fine since morning today (maybe I wasn't doing anything graphics intensive). Just now while i tried to connect my external display, GPU was going to switch from integrated to dedicated AMD 6770M and the screen went completely black. After force restarting, found these messages in the console (these error logs might be the reason why GPU fails while switching):

    Screen Shot 2014-07-08 at 1.35.27 AM.png

    can anybody interpret the meaning of these error message

     

    [

    7/8/14 1:32:52.000 AM kernel[0]: : ** GPU Debug Info End **

    7/8/14 1:32:52.000 AM kernel[0]: ------------------------

    7/8/14 1:32:52.000 AM kernel[0]: GPURestartReportEnd

    7/8/14 1:32:52.000 AM kernel[0]: Trying restart GPU ...

    7/8/14 1:32:52.933 AM com.apple.launchd[1]: (com.apple.DumpGPURestart) Throttling respawn: Will start in 4 seconds

    7/8/14 1:32:54.000 AM kernel[0]: [1:0:0] GPU HangState 0x00000000, HangFlags 0x00000006: IndividualEngineHang 0, NonEngineBlockHang 1, FenceNotRetired 1, PerEngineReset 0, FullAsicReset 1

    7/8/14 1:32:54.000 AM kernel[0]: ** GPU ASIC Log Start **

    .]

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