abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by jmc53,

    jmc53 jmc53 Jul 7, 2014 8:28 PM in response to LovedJames
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    Jul 7, 2014 8:28 PM in response to LovedJames

    LovedJames wrote:

     

    Just download and install the latest update for your mac and it will reinstall all the kext and amd drivers like new

    I tried that. I just installed the latest OSX update and the folder is still missing the extensions...

  • by LovedJames,

    LovedJames LovedJames Jul 7, 2014 8:38 PM in response to LovedJames
    Level 1 (0 points)
    Jul 7, 2014 8:38 PM in response to LovedJames

    I Installed this one and it worked for me OS X Mavericks 10.9.4 Update (Combo)

  • by jmc53,

    jmc53 jmc53 Jul 7, 2014 9:16 PM in response to LovedJames
    Level 1 (0 points)
    Jul 7, 2014 9:16 PM in response to LovedJames

    LovedJames wrote:

     

    I Installed this one and it worked for me OS X Mavericks 10.9.4 Update (Combo)

    No luck unfortunately.

  • by jmc53,

    jmc53 jmc53 Jul 7, 2014 9:58 PM in response to jmc53
    Level 1 (0 points)
    Jul 7, 2014 9:58 PM in response to jmc53

    Also, just wanted to say that I picked up my Macbook today after PS3 Specialist DOT COM (Khaled) reballed the GPU. I paid ~$200 USD (including shipping). Everything is good so far and discrete GPU is working fine. He only had my Macbook for around two days before he shipped it back to me so my computer was only gone for about a week. And he packaged it up well just like I had sent it to him.


    It would have cost about $600 to get the logic board replaced here in Canada! I definitely recommend this to anyone looking for a cheaper and more reliable alternative. Macbook still runs hot at times though so I will have to keep a close eye on it.

    I'm finished with Apple now. Next laptop will probably be a Lenovo and I'll be switching to Android phones as well.

  • by jmc53,

    jmc53 jmc53 Jul 7, 2014 10:12 PM in response to jmc53
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    Jul 7, 2014 10:12 PM in response to jmc53

    jmc53 wrote:

     

    LovedJames wrote:

     

    I Installed this one and it worked for me OS X Mavericks 10.9.4 Update (Combo)

    No luck unfortunately.

    Ah I was looking at the wrong folder. I'm an idiot. Thanks for the help LovedJames!

  • by LovedJames,

    LovedJames LovedJames Jul 7, 2014 10:58 PM in response to jmc53
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    Jul 7, 2014 10:58 PM in response to jmc53

    Your very welcome

  • by yashimefromvladivostok,

    yashimefromvladivostok yashimefromvladivostok Jul 7, 2014 11:02 PM in response to jmc53
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    Jul 7, 2014 11:02 PM in response to jmc53

    Hi guys,

     

    funny to see that the discussion is going as hot as the Graphic Card .

     

    I own MBP early 2011 2.2 GHz i7 with this famous Discret AMD HD 6750 and it began to go crazy for about 2 week from now.

    I went crazy like all of you and wrote also to Apple to unload my anger. But yesterday i had the genius act. I opened my Laptop and looked inside.

    Both fans were blocked with everything they sucked in.

     

    So, one solution could be to clean the Fans.

     

    Now it work perfectly silent and remain cool, and when the Discret Card is activated no problem encountered.

     

    This computer is way too small inside for a good air circulation, so you have to avoid to place it on surface who block the air entry on the back.

    That´s  the main reason why the Discret Card break away. That´s  also, maybe, the reason why a class action will go underground, because you will not be able to prove that you used your computer in the right way.

     

    Servus,

    Seb

  • by inzidermusic,

    inzidermusic inzidermusic Jul 8, 2014 12:51 AM in response to yashimefromvladivostok
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    Jul 8, 2014 12:51 AM in response to yashimefromvladivostok

    I disagree,

     

    I clean the fans on a regular basis and I still can't use my MBP to the fullest.

     

    I just have to open an app that uses the discrete GPU and then it will crash...

     

    Apple REALLY needs to acknowledge that this is a problem and it has to be fixed asap. Im on the verge of buying a completely new one and then hoping for a solution that will fix the Macbook so I can re-sell it.

  • by odedias,

    odedias odedias Jul 8, 2014 8:29 AM in response to inzidermusic
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    Jul 8, 2014 8:29 AM in response to inzidermusic

    PLEASE READ: I recently sent Tim Cook a thank you note, for helping me resolve a problem I had with my phone. Granted, I don't expect Tim himself to handle such things but he does have a team of support staff for these emails.

     

    At the end of the email I linked to this discussion board and described the problem I am having with my Macbook, asking that Apple will consider a recall. I was VERY POLITE and friendly, and that's important.

     

    I got a call back from a representative thanking me for letting them know of the matter and that they log every single incident such as mine. They currently don't have any plans for a recall, but this is because there are not enough points of reference to this issue. This thread IS NOT a source of reference. A source of reference is a person going into the store and talking to an engineer, a person talking to Apple support on the phohe, or a person sending an email to Tim Cook's staff describing the problem, *with a serial number*, hopefully also referencing a repair document if exists.

     

    Thanks.

     

    <Edited by Host>

  • by Estevo Machado,

    Estevo Machado Estevo Machado Jul 8, 2014 8:56 AM in response to odedias
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    Jul 8, 2014 8:56 AM in response to odedias

    OK dude, but the petition that most of us signed IS an email for Tim Cook and actually it's more than 6,000 mails following the petition ... They already KNOW the problem but they are turning the face, that's my opinion. Can you provide me the email adress that you used? 

  • by paigoomein,

    paigoomein paigoomein Jul 8, 2014 9:00 AM in response to Estevo Machado
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    Jul 8, 2014 9:00 AM in response to Estevo Machado

    I think the main difference that pointed out is that they want to tie out cases to actual machines via the serial# and the repair cases associated.

  • by Csound1,

    Csound1 Csound1 Jul 8, 2014 9:07 AM in response to Estevo Machado
    Level 9 (51,467 points)
    Desktops
    Jul 8, 2014 9:07 AM in response to Estevo Machado

    Estevo Machado wrote:

     

    Can you provide me the email adress that you used? 

    I think you should Google for that. Save someone from having their post yanked.

  • by Zulkarnine,

    Zulkarnine Zulkarnine Jul 8, 2014 10:23 AM in response to abelliveau
    Level 1 (0 points)
    Jul 8, 2014 10:23 AM in response to abelliveau

    For those, who are having the problem with the GPU and still managing to run the affected mac in some way (maybe by not running heavy apps which need dedicated GPU) so that it only uses the integrated one, I'd suggest that it might be a good option to go to : https://bugreport.apple.com/ and report your problem with all the details.
    Then the actual engineers at apple familiar to this issue might be able to identify the root cause and hopefully solve the problem as soon as possible.

  • by paigoomein,

    paigoomein paigoomein Jul 8, 2014 10:42 AM in response to Zulkarnine
    Level 1 (0 points)
    Jul 8, 2014 10:42 AM in response to Zulkarnine

    I think that is only for registered Apple Developers to provide feedback.

  • by Zelf,

    Zelf Zelf Jul 8, 2014 2:39 PM in response to abelliveau
    Level 1 (0 points)
    Jul 8, 2014 2:39 PM in response to abelliveau

    +1

     

    Everybody makes mistakes, also engineers. Yet, if you pretend to sell a premium product and tag it with a premium price... Than step up, and fix it mr Apple...


    For those who's "switch" is locked to "Discrete Graphics Card" at boot and can't get to boot from any drive... this works for me:


    "Internet Recovery Mode"

    Hold down Command+Option+r at startup until you see a spinning globe in the center of the screen. (it takes a while to load...) You could run some disc diagnostics here to be sure thats OK... anyhow... even if you don't use any of the utilities, after restart you'll be able boot from any local drive again. Apperently it switches the graphics to the internal chip again. Until some app "thinks" it needs the AMD again.....


    Please keep reporting this hardware error at the Apple engineers, and if you happen to know anyone in the media... please make him/her very happy with a good story by forwarding this 800.000+ views / 6500+ posts discussion without any official reply form mr Apple... yet.


    Guy's... Thank's for all your replies and support. Very helpful!

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