abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by Bigadsy,

    Bigadsy Bigadsy Oct 23, 2013 8:09 PM in response to MJSfoto1956
    Level 1 (0 points)
    Oct 23, 2013 8:09 PM in response to MJSfoto1956

    I've got an early 2011 mbp 15" I've been experiencing the issues reported in this thread for about a month now (never prior to that).

     

    Recently updated to Mavericks 13A603, I turned off gfxCardStatus to see what would happen. Since then, I've been running Parallels+Windows8.1 etc and experienced no crashes.

     

    I don't know how long this will last, or if it's just a coincidence, but I haven't seen it be this stable for about a month now.

  • by Valmorion,

    Valmorion Valmorion Oct 23, 2013 8:38 PM in response to rguerran
    Level 1 (0 points)
    Oct 23, 2013 8:38 PM in response to rguerran

    Yes its not really a solution, just a way to be abble and get some use of the mbp get access to the files,  same low graphics performance, im thinking on try the "force to amd gpu" option and see how it goes

  • by CharlesCharlesCharles,

    CharlesCharlesCharles CharlesCharlesCharles Oct 23, 2013 10:10 PM in response to Orcinus
    Level 1 (0 points)
    Oct 23, 2013 10:10 PM in response to Orcinus

    Thought I'd add my comment here to do my bit in helping Apple determine whether the issue is worth a free repair program. I imagine they will do it sooner or later considering the number of people affected, it's cheaper than a class action.

     

    I have a 17" MacBook Pro Early 2011. I already replaced the graphics card this summer (video anomolies followed by the machine locking up). Four months later and it seems the replacement card has started to fail too.

     

    To save some people here time in determining whether your issue is hardware or just software you can do this: erase your hdd and install OS X. If you see garbage on the screen with a clean install, you have a hardware fault.

     

    It's a shame, I don't want a new machine as I love the 17" screen size, and the option of booting from 10.6 to run my older apps. On the other hand, I'm not keen on spending $500 every four months to replace bad AMD hardware.

  • by Wojzo,

    Wojzo Wojzo Oct 24, 2013 1:23 AM in response to Valmorion
    Level 1 (0 points)
    Oct 24, 2013 1:23 AM in response to Valmorion

    Valmorion wrote:

     

    im thinking on try the "force to amd gpu" option and see how it goes

     

    It worked for me for about 3 weeks... now about twice a day it will freeze with green squares. Strange thing is I can still move the cursor and see it clear as day.

  • by nelime,

    nelime nelime Oct 24, 2013 1:55 AM in response to abelliveau
    Level 1 (0 points)
    Oct 24, 2013 1:55 AM in response to abelliveau

    I just have my early 2011 mbp 17" fail like all others described here. Now it doesn't even startup properly. I have green and purple stripes on the apple startup screen then the screen goes grey and stays like that while the fan starts going into panic mode.

    This is my fifth apple laptop 17" and the first time such an expensive laptop fails after 2 years. I think Apple must recognize the problem and offer us a solution.

    Seeing how widespread the problem is on this model, Apple must tackle the problem elegantly and face its responsabilities.



  • by nbar,

    nbar nbar Oct 24, 2013 2:06 AM in response to CharlesCharlesCharles
    Level 5 (6,980 points)
    Oct 24, 2013 2:06 AM in response to CharlesCharlesCharles

    Well, having followed this thread since the beginning, I today encountered a harbinger of things to come. I am running a Late 2011 Macbook Pro, with the AMD Radeon HD 6750M GPU chip. I had logged into console, running non volitile, user space commands from the the shell, just perusing my directory. I went upstairs, came down 10 minutes later, hit the space button to wake the machine up, and saw this:

     

     

    photo copy.jpg

     

     

    The machine completely froze up and I had to perform a hard reboot. I noted the timestamp, and immediately checked my console when the machine powered up again. I found an interesting concerning line of output that I had never seen up to this point:

     

    Untitled 2013-10-23 at 10.54.16 AM.png

     

     

    Whether this implies looming failure, or not, I have learned a great deal over the past year (thanks, in large part, to the senior members of Apple Support Communities) and have a drawn a few conclusions from it:

     

    1) Since 2010, major replacements programs have been issued for different components of Apple notebooks. The most prominent of which is: the Macbook Pro 15'' (6,2) mid-2010 Logic Board Replacement program, due to the defective NVIDEA GPU. The most recent, issued less than a month ago, is the Macbook Air, Mid 2012, failed SSD Replacement program. Insert the 2011 MBP issue, pending Apple's decision on offering a replacement program, this would be three consecutive years of widespread, costly, and catastrophic failures of the Macbook lineup.

     

    2) Given (1), combined with the $ Apple customers pay for Apple machines, AppleCare is a MUST. I cannot stress this enough. I will never again buy an Apple product without Applecare. Paying $150-250 for three year coverage for all hardware failures (with the caveat that Apple determines they are in no way user induced), is quite reasonable, especially considering you have a one year window from the purchase date to opt in for AppleCare.

     

    3) Apple does stand by its products, but this isn't an excuse for their failure. This is not a case of user negligence. The extensive QT testing which all machines undergo may need to be more extensive. Not only that, but more stringent requirements regarding the use of third party hardware, period, in Apple branded machines, should be taken into consideration. Companies such as Toshiba, Samsung, NVIDEA, AMD, and, most prominently, Intel*, produce the majority of components in Apple machines. The hardware is a prerequisite for Apple to work it's 'magic,' which boils down to maximizing the raw capabilities of these components in an aesthetically pleasing way (both in software development and device design).

     

    *Intel has been the most reputable of these companies, to date, by far. The PPC to Intel switch revolutionized Apple Computers and OSX.

     

     

    4) The discrete GPU is becoming increasingly unneccessary in Apple notebooks. Intels' new haswell (dual core/quad core) integrated chips, which offer Iris/Iris Pro graphics on the same die as the CPU, easily outperform the discrete GPUs in 2011 MBPs. Moreover, battery performance drastically increases with processor integration (obviously we need to take into account 2 years of technologically development, shout out to Moore). The new 'top of the line' 15'' rMBP's (with, undoubtly, an amazing discrete GPU > 2 GB vRAM I believe) offer 7 hours of battery life, one hour more than Late 2011'' 15'' specifications (6 hrs). 13'' rMBP model (integrated only and dual core) offers 9 hours. And, well, the Macbook Air is a thing a beauty.  At this point in time, if you are using your machine for heavy graphics rendering (not talking world of warcraft and CS6, which the new line of integrated chips can run with easily), you should be using a desktop.

     

    5) It bugs me when user's 'complain' about Apple's constant rollout of new products, but I can see why they would. On one end: It is not Apple's fault that every year its' lineup of products is a vast improvement (for the most part) from the previous year's lineup.  Apple's progressive and directed philosophy is a catalyst for this.

     

    By the same token, many users seem to conflate moving forward with being left in the dust. A 2011 MBP is not 'obsolete' and 'outdated'  in any way. The 2011 MBP is still a great machine. 

     

    So, what now? After 8 million ( if I remember correctly) iPhone 5S sales in the opening weekend (all time high iOS device opening sale mark), the drastic rise in the company's market value (thanks, in part to Mr. iCahn, who, the ********* he is, managed to raise Apple's stock by 5% with two tweets), and the looming new rollout of Holiday products, it would be in the best interest of Apple, and its customers, to clarify this dissonance, reaffirm the integrity of its products, and offer a replacement program for the defective GPU. Otherwise, Apple would merely be undermining its' own philosophy and neglecting an opportunity for a mutual beneficial solution.

     

    Apologies for the length of this comment. These are my opinions, and I merely wished to share them.

     

    Regards,

     

    NB

  • by rguerran,

    rguerran rguerran Oct 24, 2013 3:06 AM in response to Wojzo
    Level 1 (0 points)
    Oct 24, 2013 3:06 AM in response to Wojzo

    What kind of procedure did you use to force the discrete gpu ?

    Did you move the integrated gpu kexts or did it via gfxcardstatus ?

    I had no success using gfx. Could you please describe exactly what you did? I would like to try that out.

     

    Thks.

  • by nelime,

    nelime nelime Oct 24, 2013 6:35 AM in response to abelliveau
    Level 1 (0 points)
    Oct 24, 2013 6:35 AM in response to abelliveau

    I just wanted to report that, out of despair, because I cannot go one day without my computer, I tried the "oven trick". It worked. My early 2011 MBP 17" is now working like before.

    Here is what I did :

    - Get out the logic board using instructions at iFixIt

    - Removed old thermal paste on the processors and on the heat sinks

    - Wrapped all the logic board in aluminum foil leaving only the faulty GPU peek out

    - Cooked the logic board in my oven at 185 degrees celsius for 7:30 minutes

    - Reapplied thermal paste on the processors

    - Reassembled eveything

    Before to try that trick on my early 2011 MBP 17", I tried the same trick on an old late 2006 MBP 17" that displayed red line instead of black pixels. That old MBP got fixed as well.

    I don't know how long these fixes are going to last but at least I am fully operationnal with my laptop again at no cost besides the time it took me to do it and the tube of thermal paste.

  • by Wojzo,

    Wojzo Wojzo Oct 24, 2013 6:52 AM in response to abelliveau
    Level 1 (0 points)
    Oct 24, 2013 6:52 AM in response to abelliveau

    Has anyone had any success in keeping their original logic board when having a new one put in?

    I'm keen to hang onto it if at all possible and send it in for a reballing to keep as a "spare" as I have little to no faith that the replacement will work.

     

     

    edit: Just found the conditions... looks like apple retains the faulty part

     

    Point 1.1.2

    https://www.apple.com/legal/sales-support/terms/repair/generalservice/Service_Te rms_English.pdf

  • by dxhyp,

    dxhyp dxhyp Oct 24, 2013 7:24 AM in response to abelliveau
    Level 1 (0 points)
    Oct 24, 2013 7:24 AM in response to abelliveau

    How many of you are actually getting safe mode to work. I do but this the the form. MBP 15inch 2.0i7 and AMD 256MBnew.jpg

  • by MJSfoto1956,

    MJSfoto1956 MJSfoto1956 Oct 24, 2013 7:32 AM in response to dxhyp
    Level 1 (0 points)
    Oct 24, 2013 7:32 AM in response to dxhyp

    when my 2011 MBP screws up I would say that 50% of the time I cannot actually log in to my account in safe mode -- it typically "black screens" immediately before or immediately after authentication. I have not seen your type of screen show above in safe mode. (However, I have seen it render a "split screen" in safe mode, but that is rarer than black screen behaviors)

     

    m

  • by BLTCOOL,

    BLTCOOL BLTCOOL Oct 24, 2013 8:37 AM in response to abelliveau
    Level 1 (0 points)
    Oct 24, 2013 8:37 AM in response to abelliveau

    apple still hasn't said anything about this situation. Maybe someone can submit this forum to some tech news site like engadget or gizmodo to help get ours voice out there?

  • by SamCity123,

    SamCity123 SamCity123 Oct 24, 2013 9:08 AM in response to BLTCOOL
    Level 1 (0 points)
    Oct 24, 2013 9:08 AM in response to BLTCOOL

    Funny you say that, I sent an email to someone at Gizmodo yesterday. Not heard back. Probably a lost cause unless everyone gives it a go.

  • by Orcinus,

    Orcinus Orcinus Oct 24, 2013 12:14 PM in response to nelime
    Level 2 (210 points)
    Oct 24, 2013 12:14 PM in response to nelime

    nelime wrote:

     

    I just wanted to report that, out of despair, because I cannot go one day without my computer, I tried the "oven trick". It worked.

     

    Yeah, that works, but not for long.

    Been there, done that, with a hot air soldering iron, not an oven.

     

    Done it twice. It grants you 2 weeks - 1 month of stability, then you're back to square one.

  • by China_MACer,

    China_MACer China_MACer Oct 25, 2013 3:05 AM in response to abelliveau
    Level 1 (0 points)
    Oct 25, 2013 3:05 AM in response to abelliveau

    Waiting .waiting.....& waiting for an announcement from Apple. For the past two weeks I have not shutdown my MBP(With AMD 6750HD GPU) since I fear it may never boot up.Currently running on Intel HD 3000 GPU with the help of the gfx program. Hope good sense prevails & Apple does something with this MBP which for 2 long years had no issues.

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