abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by akamyself,

    akamyself akamyself Aug 3, 2014 1:15 PM in response to GavMackem
    Level 1 (0 points)
    Aug 3, 2014 1:15 PM in response to GavMackem

    thanks, GavMackem, I was considering this option too but closest would be neitherlands or germany.

    they do replace the gpu for every reballing job?

    do you know how long they need for the operation?

    thanks

  • by GavMackem,

    GavMackem GavMackem Aug 3, 2014 1:17 PM in response to iPad... Hmmm
    Level 1 (15 points)
    Aug 3, 2014 1:17 PM in response to iPad... Hmmm

    i had expected when I first started posting on this topic that apple would have done something but that was 6 months ago. Nothing. Instead when mine fails I will get it reballed correctly and send my invoice demanding reimbursement or I will file a claim at small claims court. I am fortunate here in the uk to have strong consumer law regarding defective goods, but I feel it is very unjust for those that live in countries that do not!

  • by GavMackem,

    GavMackem GavMackem Aug 3, 2014 1:20 PM in response to akamyself
    Level 1 (15 points)
    Aug 3, 2014 1:20 PM in response to akamyself

    yes new gpu. Use lead solder. referred 6 clients 100% success rate. I will be sending mine there!

  • by iPad... Hmmm,

    iPad... Hmmm iPad... Hmmm Aug 3, 2014 1:22 PM in response to GavMackem
    Level 1 (70 points)
    Aug 3, 2014 1:22 PM in response to GavMackem

    It works a complete treat

  • by Hal Feldman,

    Hal Feldman Hal Feldman Aug 3, 2014 1:33 PM in response to abelliveau
    Level 1 (125 points)
    Aug 3, 2014 1:33 PM in response to abelliveau

    Many of you know I've got the same issue and now I have a new one.

     

    The replacement logic board I received has a faulty USB chip.  Starting my conversation with repair options Monday. I don't want YET ANOTHER logic board swap.  Apple has truly tarnished themselves in my eye.

     

    I have an open letter to Tim Cook that I will likely post here soon. I want to see what response I get from Executive Relations first...

     

    I do hope we all find an acceptable resolution to this issue. PLEASE continue to create an open case with Apple and keep them up-to-date with your issue. They DON'T monitor here (for troubleshooting, that is) but they DO take extreme care if you can get the ear of the Executive Relations team.

  • by Thinksamuel,

    Thinksamuel Thinksamuel Aug 3, 2014 3:12 PM in response to Hal Feldman
    Level 1 (0 points)
    Aug 3, 2014 3:12 PM in response to Hal Feldman

    HEllo

     

    i have been using using gfxcardstatus bult unfortunately I left my mbp without power so I had to restart. Reult: infinite glitch. I eretitel the pram and one time I was able to load but when I arrivés at the desktop, thee was no mouse to be seen and the colors loofde washed out. Does anyone have an idea what is happening?

  • by tbonneau,

    tbonneau tbonneau Aug 3, 2014 3:18 PM in response to abelliveau
    Level 1 (0 points)
    Aug 3, 2014 3:18 PM in response to abelliveau

    My Pro just started having this issue, here's to hoping Apple gets it together and fixes these laptops. It is unacceptable for a company as large as Apple to remain silent on this matter.

  • by Admir,

    Admir Admir Aug 3, 2014 3:39 PM in response to abelliveau
    Level 1 (0 points)
    Aug 3, 2014 3:39 PM in response to abelliveau

    Just got back from my Genius Bar appt. they told me that they are seeing an increase in complaints. But nothing had been communicated from apple about covering the repair or recall of units.

    i guess to make a change we have to create a social media group with everyone affected by it and simply give out flyers in front of their stores to make an impact.I hope it doesn't have to go to that since I am a loyal apple customer. But simply saying tough luck for a 3 year laptop is not fair.

  • by D3us,

    D3us D3us Aug 3, 2014 3:50 PM in response to GavMackem
    Level 1 (0 points)
    Aug 3, 2014 3:50 PM in response to GavMackem

    GavMackem wrote:

     

    yes new gpu. Use lead solder. referred 6 clients 100% success rate. I will be sending mine there!

     

    You can NOT buy NEW chips with LEAD SOLDER.

    New ones are only sold with lead ffree solder. Only the bumps (internal) may be lead.

     

    If they replace it with lead solder balls means they take a new chip, clean of lead free and put lead solder balls on it.

    For that reason a reball is a good enough, or even the same fix as the chips are not bad, only the soldering is/was.

     

    Mostly no need to spend extra money on a new chip.

     

    If they claim to buy new chips with lead solder balls, not true.

    Then they buy recycled and reballed with lead solder chips most likely.

     

    Sellers mostly have different prices.

    With lead solder balls are cheapes as they are recycled ones.

    Then you have new ones with lead free balls where datecode or revision defines price mostly

  • by tbonneau,

    tbonneau tbonneau Aug 3, 2014 3:59 PM in response to Admir
    Level 1 (0 points)
    Aug 3, 2014 3:59 PM in response to Admir

    That's unfortunate, but perhaps the increase in complaints will force Apple into action.

  • by GavMackem,

    GavMackem GavMackem Aug 3, 2014 4:55 PM in response to D3us
    Level 1 (15 points)
    Aug 3, 2014 4:55 PM in response to D3us

    It's not a MacBook 2011 preference, I've always known they take the lead free balls off. I have found by experiment years ago that leaded solder with a new GPU is the way to go for reliability.  The defence, medical, essential infrastructure industries are exempt from lead free for that exact reason. Plus much lower temperature soldering at 185c that doesn't affect the pcb surface after it's had  thousands of heat cycles whereas lead free it's 210-215c I think. It's been so long since I've used lead free as I solely do repairs so I'm not 100% sure. OSX with the automatic graphics switching turns the GPU on and off a lot.


    Finally after seeing the reballing work and overall condition of the Apple 'depot' 'refurbished' logic boards, including two of clients 2011 boards that are still under AppleCare there is no convincing me that I would get my MBP 2011 done by Apple at this time.  I would frankly rather take my own good board with just a GPU fault and get it done by through experiment the way I've found best to last.

     

    Which isn't the way Apple are doing it!

  • by D3us,

    D3us D3us Aug 3, 2014 5:24 PM in response to GavMackem
    Level 1 (0 points)
    Aug 3, 2014 5:24 PM in response to GavMackem

    Yes, I know you know about reballing and prefer lead solder.

     

    Was only explaining the story when buying new/reballed chips .

    Like when putting a new chip with lead solder balls, you in fact get a new chip that has been reballed by the one swapping it..

    You pay more as it is a new chip.

    While reballing the old chip is in fact the same solution amd usually cheaper.

     

    I talk about macbook pro and AMD/ATI GPUs.

    The old nVidia ones mostly need replacement with later date codes.

  • by GavMackem,

    GavMackem GavMackem Aug 3, 2014 5:31 PM in response to GavMackem
    Level 1 (15 points)
    Aug 3, 2014 5:31 PM in response to GavMackem

    If you don't believe me about the condition of the apple depot boards pictures of the condition are contained in this thread. I think some notable ones are in the first 1000 pages somewhere. pictures of light surface rust   and visible scorch marks on the edges of pcb round the GPU and CPU where it has been reballed.

     

    Shocking for those who haven't seen it before but I'm used to it. I think there was at least half a dozen that made me laugh going all the way through this monster topic, they really were that bad.  I wouldn't pay the bill to a repair agent if I got a refurb board back like that!

  • by D3us,

    D3us D3us Aug 3, 2014 5:32 PM in response to GavMackem
    Level 1 (0 points)
    Aug 3, 2014 5:32 PM in response to GavMackem

    Oh, they are often in worse condition then laptops running 5 times longer.

     

    The problem I think is the Aluminium body.

    When heating/cooling, or booting after a nights rest you can get condensation attacking the moisture indicators voiding your warranty.

    Humidimity damage is sometimes cause by the design in stead of wrong use or spilling on it.

     

    Like taking your macbook on a camping trip using it in a tent can be enough to loose warranty on it.

    It happened to a friends daughter and her friends.

     

    It is ment to be portable but you can not use it everywhere as it might void your warranty when used in bad weather conditions or humid environments....

  • by GavMackem,

    GavMackem GavMackem Aug 3, 2014 5:38 PM in response to D3us
    Level 1 (15 points)
    Aug 3, 2014 5:38 PM in response to D3us

    Ah, you're on about about nvidia and bump gate in 2008. I know all about the date codes, I was repairing macs all though it. And HP's, dells, Toshiba's etc. Sorry but as it was a reply to me I assumed it wasn't for the attention of others!

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