Q: 2011 MacBook Pro and Discrete Graphics Card

thailee wrote:

 

Hypothetical question (or is it conjecture Mr Troll?)

 

If you send your mbp off to Apple to be replaced with a refurbished (read second-hand) logic board, which costs anything between $600 -$1000 (almost a new Mac Air) and it breaks, and you send it off again for a second time, what's to say you may end up with your original refurbished LB as a replacement and paying for the privilige?

 

What does refurbished mean anyway? - reflowed, reballed, new paste, new chip, vacuum dustbunnies, what?

number one rule about the refurbish process, you don't get to know anything about it.

now, to get your previously removed logic board back the second time around, that could happen if nobody came in between for the same operation, I guess.

as for the refurbish process, as far as I know it's mostly cleaning and testing and since their tests don't detect this cpu-gpu failure we're experiencing, they just put it out there, why wouldn't they?

they don't do any kind of job on any thing that's been manufactured and assembled by a third party and an AMD chip soldering is not their responsibility..

2. Then using Internet Recovery (command R) I installed Lion (which was the only install option given).

Internet Recovery will install the version of OS X that the Mac was delivered with, so there will only be one choice (Lion in your case) Standard Recovery will install the version of OS X that is/was on the Mac at the time of Recovery.

Neither will allow choice of a different version prior to installing.

akamyself wrote:

 

DMC440 wrote:

 

akamyself wrote:

 

 

but in your case, I know I would use it like I would normally do and even push it a bit so if it fails, it fails while under warranty to avoid having to fight with them to be taken care of as it should.

Yeah, I struggled with the decision.  My first thought was to hammer it and see if it would fall over but, to be frank, I have too many other things to deal with and so went the softly, softly route.  And now the three months is up.

probably can have it extended if not too far away from the three months.

That is not possible, I would be careful not raise false hope in people. The warranty is 90 days.

Csound1 wrote:

 

akamyself wrote:

 

DMC440 wrote:

 

akamyself wrote:

 

 

but in your case, I know I would use it like I would normally do and even push it a bit so if it fails, it fails while under warranty to avoid having to fight with them to be taken care of as it should.

Yeah, I struggled with the decision.  My first thought was to hammer it and see if it would fall over but, to be frank, I have too many other things to deal with and so went the softly, softly route.  And now the three months is up.

probably can have it extended if not too far away from the three months.

That is not possible, I would be careful not raise false hope in people. The warranty is 90 days.

that is not impossible as it happened to some people or maybe they were straight lying?

same with apple care, that's the beauty of talking with humans face to face, they don't talk down to people as easily as on the internet and sometimes you can even sort a situation out and gain satisfaction.

we know warranty is 90 days, no need to remind it and that's why I choose the word probably, but I could/should have said 'hopefully'.

Probably can, Probably can't.

Each are likely. Your cup half full approach will just disappoint those who probably can't. But I doubt that you care much about that.

With a little luck they will post here and let you know how they fared.

akamyself wrote:

 

probably can have it extended if not too far away from the three months.

 

 

I asked about the three months, saying that if it the problem resurfaces let's hope it's within that time (that was when I had thoughts of hammering it to see if it would fail). But the Genius said "bring it back regardless, we want you to be satisfied" or words to that effect.  So you never know.  There does seem to be some flexibility.  I mean, I got the free replacement although I was about two years out of warranty with no Applecare and although I did mention Australian Consumer Law and I do think it helped, I was given the line that it only added an extra twelve months to the standard warranty. So either way, it was well out of warranty.

xslippery wrote:

 

I'm curious how many of you suspect this same or similar issue may be waiting to occur in the 2012, 2013, and maybe the 2014 mbp models.

 

I mean for many of us the problem did not become known until year 2 or year 3.

My opinion I poted on it before:

D3us wrote:

 

Tlynyrd wrote:

 

Has anyone heard of GPU problems with the newer, high end MacBooks? Are they still getting as hot as the 2011 models?

Dunno what model you mean exactly but they seem to get hot too.

 

Is Anyone Having MacBook Pro Retina Display Graphics Issues?

Macbook pro 15 inch (late 2013) gaming and overheating issues

http://forums.macrumors.com/showthread.php?t=1741688

 

Cramming more power in allways the sams or even smaller cases, dunno, can't go well imo.

Even if  they claim the new cpus or gpus use smaller transistors, like 22 or even 14nm, they usually put more in for extra power.

Generathing more heat again.

Also, on the newer CPUs the voltage regulators are on the chip itself now, instead of on the motherboard, generating heat too.

 

Another thing to consider is they are not user upgradable or repairable.

Want to upgrade memory? Nope, soldered to motherboard.

Battery fails, want to replace? Glued....

etc

 

 

Think upgrade- and/or repairabilty is something to consider when buying new stuff.

 

 

<Link Edited by Host>

The removed link was probably to a review giving a 1 or 0/10 for repairability.

For me it's simple:

Not repairable? Not buyable.

thanks again for these helpful posts.

since when do you care about people being disappointed anyway?

please don't bother responding.

Csound1 wrote:

 

Probably can, Probably can't.

 

Each are likely. Your cup half full approach will just disappoint those who probably can't. But I doubt that you care much about that.

 

With a little luck they will post here and let you know how they fared.

you have no idea what I care about or not, like I have no clue what's your point posting here useless and disrespectful posts again and again.

get some help and give everybody a break, at least in this thread.

DMC440 wrote:

I asked about the three months, saying that if it the problem resurfaces let's hope it's within that time (that was when I had thoughts of hammering it to see if it would fail). But the Genius said "bring it back regardless, we want you to be satisfied" or words to that effect.  So you never know.  There does seem to be some flexibility. 

There is always some leeway, dependent on many factors (the attitude of the store etc) but that would not induce me to tell people that it can be extended, probably.

As in most things in life a reasonable approach to the issue usually brings a reasonable response, but there are no guarantees.

akamyself wrote:

 

get some help and give everybody a break, at least in this thread.

I have filed your suggestion, thanks.

But I will remind you that you already have a reliable method of not seeing posts you do not like available to you. Why do you expect me to do what you could do for yourself?

I have a MBP 15 Late 2011 And I have had this issue too... Luckily, I have a Apple Care support and they change everything for free... but really, I think they should set up a replacement program. I quite worried that the issue resurfaces in the following years.

You have all my support

Csound1 wrote:

 

akamyself wrote:

 

get some help and give everybody a break, at least in this thread.

I have filed your suggestion, thanks.

 

But I will remind you that you already have a reliable method of not seeing posts you do not like available to you. Why do you expect me to do what you could do for yourself?

great, wish you the best then, I seen people really thinking they should have done it sooner but better than later.

expecting is a bit way off but maybe I'm just hoping at some point you will finally give some valuable information on anything related to the title of this thread.

probably (love the word) as possible as Apple officially stating there might be a problem with these 2011 models after all.

and since you tend to annoy so many people here for a while now, that would be a real step forward for the community, doesn't it sound wonderful?

What valuable information do you expect?

Some users of 2011 MBP's are suffering graphics failures, as of now they are being treated as individual cases.

What is that you want to hear?

I also experience the problem with the GPU error in the 2011 Macbook pro model (15", A1286). At first it was only the discrete graphics card that was stopping to work, but now I bet all sorts of blue und grey and black lines on my machine. My Apple Care has expired 3 months ago. A call to the Apple Care team has confirmed, that they are aware of the situation, but no replacement is offered, as it is out of warranty.

I think a recall is due!!! Apple, don't let your customers in the rain, we all spent a lot of money on a machine we wanted to use longer than what we get out of it now.

expect and want nothing from you, again.

what I wish, though, is that you talked to people with respect and not as if they were dumb, you know like we do in the real life, usually.

especially when constantly referring to the TOU because while you might know it so well, most of people don't bother reading hundreds of lines of rules that they must agree to anyway, that doesn't make them stupid, dumb and surely does not prove you're being smarter than the rest.

is that something you cannot do? really?

now, I'm sorry for polluting this thread and I apology to everybody receiving notifications on their phones each time Csound1 and I are wasting time arguing about basic behavior rules that shouldn't even be discussed in the first place.

I will leave you to that, there ain't much more I can say to you.