abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by eezacque,

    eezacque eezacque Oct 10, 2014 9:45 AM in response to carl wolf
    Level 1 (4 points)
    Oct 10, 2014 9:45 AM in response to carl wolf

    carl wolf wrote:

     

    "Apple told me they are routinely ignoring customer complaints on logic boards"

    No one at Apple ever told you that.

    You checked with each and everyone at Apple? Boy, you're fast...  

  • by BenTenz,

    BenTenz BenTenz Oct 10, 2014 9:49 AM in response to abelliveau
    Level 1 (0 points)
    Oct 10, 2014 9:49 AM in response to abelliveau

    Does this affect late 2011 13-inch Macbook Pros? I haven't seen it mentioned, but mine is showing the same display corruption behaviour...

  • by Csound1,

    Csound1 Csound1 Oct 10, 2014 10:10 AM in response to BenTenz
    Level 9 (51,497 points)
    Desktops
    Oct 10, 2014 10:10 AM in response to BenTenz

    13" models don't have a discrete graphics card, so no.

  • by ps3specialist,

    ps3specialist ps3specialist Oct 10, 2014 10:35 AM in response to BenTenz
    Level 1 (0 points)
    Oct 10, 2014 10:35 AM in response to BenTenz


    There is no computer running without a graphics processor, this graphics processor is either a stand alone graphics card or built in on the logic board which is applied to the 13" just like the 15" and the 17" MacBook, when it is built in it either provided through a separate GPU chip or provided by the processor which in this case has to have a graphics capabilities and that applies to core i5 and i7 processors and if the logic board fails graphics and it doesn't have a GPU chip then the CPU has to be reballed to fix it.

  • by Axeler,

    Axeler Axeler Oct 10, 2014 10:59 AM in response to abelliveau
    Level 1 (0 points)
    Oct 10, 2014 10:59 AM in response to abelliveau

    Any Swiss guys having the same issue? Just asking this to find someone here in Switzerland who can give me any advice or the name of a specialist for the gpu reballing. Thanks for answering

  • by junkBookPro,

    junkBookPro junkBookPro Oct 10, 2014 11:05 AM in response to ps3specialist
    Level 1 (0 points)
    Oct 10, 2014 11:05 AM in response to ps3specialist

    so you are saying that GPU which is integrated in CPU can have exactly same symptoms as stand alone? seriously?... and then you are the one who should be making rebelling service? no thanks.

  • by eddieddu,

    eddieddu eddieddu Oct 10, 2014 11:21 AM in response to abelliveau
    Level 1 (10 points)
    Oct 10, 2014 11:21 AM in response to abelliveau

    Mine has this issue only once so far. White screen after editing in IMovie. No way to boot again after this. After cooling down until next morning, it works perfectly again now for three days. No way to reproduce the behavior. Is this good or bad? Who knows. I have 5 month Apple Care left. If I can reproduce the crash, they maybe change the mother board with another one with the same issue in it. So no final solution at all possible. I had the similar problem with the 2008 model. Thanks Apple Care, they fixed my 2008 model with a 2011 model having a similar issue waiting to be uncovered 2 years later....

  • by ps3specialist,

    ps3specialist ps3specialist Oct 10, 2014 11:43 AM in response to Csound1
    Level 1 (0 points)
    Oct 10, 2014 11:43 AM in response to Csound1


    Who told you that? 13" MacBook 2011 does have a graphics chip.

  • by junkBookPro,

    junkBookPro junkBookPro Oct 10, 2014 12:01 PM in response to ps3specialist
    Level 1 (0 points)
    Oct 10, 2014 12:01 PM in response to ps3specialist

    of course it does, but it is simple chip which shares memory with CPU and it does not produce heat

  • by Csound1,

    Csound1 Csound1 Oct 10, 2014 12:09 PM in response to ps3specialist
    Level 9 (51,497 points)
    Desktops
    Oct 10, 2014 12:09 PM in response to ps3specialist

    ps3specialist wrote:

     


    Who told you that? 13" MacBook 2011 does have a graphics chip.

    Yes and the 15" has two and the one that is being discussed here is not fitted to the 13"

  • by GavMackem,

    GavMackem GavMackem Oct 10, 2014 12:30 PM in response to junkBookPro
    Level 1 (15 points)
    Oct 10, 2014 12:30 PM in response to junkBookPro

    It's more than likely if you x-rayed its a very similar chip to the 15/17.  But 2 instead of 4 cores and 4mb shared cache instead of 6Mb and is a 35w part compared to our 45 watt. The other two cores are disabled or had failed testing, same likely for the cache thats how Intel make their different models of CPU. They all share the same HD 3000 integrated GPU and is still a hot chip - the Ivy bridge models in the 2012 models both dropped 10 watts each to 25 and 35 watts respectively.

     

    Anandtech and Chipworks have detailed reviews of the mobile Sandy bridge and Ivy Bridge CPU's if you're curious..

  • by jokigenki,

    jokigenki jokigenki Oct 10, 2014 1:20 PM in response to abelliveau
    Level 1 (0 points)
    Oct 10, 2014 1:20 PM in response to abelliveau

    Just had to restart my machine. Took 20 attempts to get it to boot fully Letting the display sleep while it was booting seemed to help.

     

    Owen

  • by junkBookPro,

    junkBookPro junkBookPro Oct 10, 2014 2:19 PM in response to GavMackem
    Level 1 (0 points)
    Oct 10, 2014 2:19 PM in response to GavMackem

    I can't say for MBP 13inch... but on macbook air if something gets hot that is CPU - only. In furmark test MBA2013 gets CPU A proximity to 90°C (CPU A diode max 105°C) while everything else on the logic board does not pass 60°C.

     

    The same furmark test on (now repaired) MBP2011 takes CPU A proximity up to max 70°C, temperature diode to 90°C (and cpu cores up to 96°C) while the discrete GPU gets hot up to 99°C and the GPU diode (strangely to me) shows 79°C. (I did not made repasting, because it is under short time warranty)

     

    here are max values I got

    MBP2011 temperatures.png

  • by GavMackem,

    GavMackem GavMackem Oct 10, 2014 3:21 PM in response to junkBookPro
    Level 1 (15 points)
    Oct 10, 2014 3:21 PM in response to junkBookPro

    Firstly your MBA is a wildly different chip to the 2011 - its a dual core low voltage low power Intel Haswell design with integrated graphics far superior to the 2011.  The die size (the square metal plate on top of the chip) is far, far smaller than our Sandy Bridge quad core which compared to models before and after is absolutely huge in terms of area in square mm.  What they have all in common (leaving the AMD out of it for a moment) is all the GPU and CPU sensors are all in silicon underneath the die etched on a single piece of silicon and use the same heatsink to draw the heat away.

     

    The Sandy Bridge is easily the largest die in terms of mm squared to ever to go in this MBP chassis and it produces enormous amounts of heat, particularly when the CPU, cache and iGPU are being pushed hard.  The standard paste and unpolished die struggles to get that heat out, and I have seen with my own eyes in bootcamp on unpasted models which has the AMD always on if you run a CPU stress test for long enough the temperatures of the GPU rise considerably.  Why - because the heatsink cannot cope drawing all the heat out efficiently enough so instead of moving that heat up the heatpipe to the grilles where the fans are it warms up the GPU instead.

     

    If you switch that scenario to OSX with graphics switching it doesn't take a genius to work out when the integrated cannot cope with the performance it activates the AMD, an old design of GPU which is hot running by design and architecture that is already having heat transferred to it from the CPU in the first place.  With all that thermal paste slopped on which covers probably twice the area of the GPU die I wonder where that heat will go.  Some no doubt will leak its heat onto green pcb part of the chip package itself, with those solder balls underneath, where it shouldn't go as only the copper die itself is designed to move heat efficiently.

     

    If you let your machine cool, and run a standard temp monitor like smcfancontrol or macsfancontrol, what are the idle temperatures of your CPU and GPU?  You may have to leave an app like Photoshop etc or a flash video in chrome paused to keep the GPU alive - else the GPU diode sensor will give a zero reading. Then close all apps, wait a few mins and let me know your idle temps for the CPU sensors too with no GPU running.

  • by hatfieldta,

    hatfieldta hatfieldta Oct 10, 2014 7:54 PM in response to FudgeytheWhale
    Level 1 (0 points)
    Oct 10, 2014 7:54 PM in response to FudgeytheWhale

    I agree ... mine just started doing the same thing a couple of weeks ago somewhat randomly...now it isn't random anymore....  I'm going to try to boost my fans and disable the discrete GPU to see if I can delay the inevitable logic board replacement   

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