Q: 2011 MacBook Pro and Discrete Graphics Card
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Oct 11, 2014 3:32 PMby alessiodd,"the vast majority of macs do not have this problem" implies that those with a toasted GPU are a minority*, which you can't prove but still are trading as a fact.
"this thread is largely nonsense" is equally unfounded and a bit ridiculous too considering the thread stats;
Macs don't obviously self destruct but it's easier for me to condone the anger of a disgruntled customer than it is to discuss with one guy (you) that keeps downplaying the problem based on weak, unproved assumptions - and yet asks others to provide facts supporting their opinions.
*assuming you were referring to Macs relevant to this discussion
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Oct 11, 2014 3:47 PMby Csound1,Total Mac sales are in the hundreds of millions, show me some evidence that even 10,000 of them have this problem and I'll take you seriously.
Take your time looking up the figures.
FYI, there are approximately 3500 unique posters on this thread, some of which have the same problem. So there's a start.
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Oct 11, 2014 4:40 PMby jasoprano,sorry, and you are reading this post for what reason? cause if you are not affected by this issue (we know that you are not affected cause the 2011 mbp you have its the 13 model that doesn't come with two GPU only the integrated one) and you are not an apple employee why this issue and specially this discussion is so important for you? just because you don't have anything else to do or because you might think this could be an important issue about the MBP?
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Oct 11, 2014 5:46 PMby James Smutek,Csound1 wrote:
Total Mac sales are in the hundreds of millions, show me some evidence that even 10,000 of them have this problem and I'll take you seriously.
To be "taken seriously" by the random dude on the internet who is trolling the huge thread about the problem he's not having.
Definitely a priority for me, and for thousands of others as well, I'm sure.
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Oct 11, 2014 5:37 PMby Csound1,jasoprano wrote:
sorry, and you are reading this post for what reason? cause if you are not affected by this issue (we know that you are not affected cause the 2011 mbp you have its the 13 model that doesn't come with two GPU only the integrated one) and you are not an apple employee why this issue and specially this discussion is so important for you? just because you don't have anything else to do or because you might think this could be an important issue about the MBP?
Don't be sorry, just tell me why you are interested in my personal business?
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Oct 11, 2014 6:00 PMby jokigenki,There is a petition on change.org with currently 17,400 signatures. I would consider that to probably be under-reporting the number of people by quite a lot. However, 17,000 people is still a decent class action suit, if there is sufficient evidence that it is a manufacturing problem. Here's what we know from this thread (and also a number of articles on the internet):
1. Some (for arguments sake, let's go with the 17k figure) early 2011 15" and 17" Macbook Pros have exhibited a consistent and repeatable problem where the discrete graphics card fails, causing the machine to display distorted graphics, and then become unresponsive, display a grey, black or blue screen.
2. This issue often prevents booting of the machine.
3. Disabling the AMD GPU returns the machine to stability in most cases.
4. The cause of the fault has been noted by users, 3rd party and Apple's own technicians, to be the AMD graphics chip either being originally poorly soldered to the board, or the solder being affected by extreme temperatures within the machine (I've recorded my machine running at over 100ºC, and the fans running at full power when the AMD is under load) and/or the chip itself becoming damaged by the excess heat.
5. Apple's technicians have noted that this is a problem with these models, and anecdotally have said that they are seeing increasing numbers of people coming in with the problem.
6. Users have reported that the issue can be solved by either replacing the logic board or replacing the chip and/or reballing/reflowing the solder. However, many users have also reported that replacement boards have failed, often repeatedly.
7. The problem manifests itself on unmodified machines, machines that have had replacement HDDs or SSDs, and machines with only memory upgrades.
IMO, these things point to several conclusions:
1. This is not an isolated incident. There are too many users affected by this problem for it to be counted as general wear and tear or an acceptable level of product failure.
2. Replacing the logic board does not consistently solve the problem. This means that it is either a problem with the design of the boards, or a design of the machine itself.
3. Apple needs to do something about this.
Owen
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Oct 11, 2014 6:14 PMby carl wolf,"However, 17,000 people is still a decent class action suit, if there is sufficient evidence that it is a manufacturing problem."
Yeah, "if". If the evidence was as clear as you believe, and if the problem was as large as you believe, attorneys would have been signing up clients for the past 3 years. But, they have not. Can you explain that?
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Oct 11, 2014 6:25 PMby Csound1,jokigenki wrote:
Totally, however, I also think it's not a bad idea to state what we know at this point for the benefit of new people reading the thread, so they don't have to go back through several pages of nonsense to find any useful information.
Owen
Not reading the thread prior to posting is the main reason it has become repetitious, I don't think advising not to read the thread will help that.
And although this thread is quite long it contains very little information. So let's gather some more.
What type of Mac do you have, does it have this issue, is it standard (hardware), does it run hot, what 3rd party software is running (antivirus, optimizers and cleaners, 3rd party peripheral drivers. How much Ram and how much free disk space. That covers the basics.
