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Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by jasoprano,

    jasoprano jasoprano Oct 14, 2014 8:59 AM in response to Csound1
    Level 1 (0 points)
    Oct 14, 2014 8:59 AM in response to Csound1

    love is blind Csound1, and you are yet another proof of it...., saying there is lack of information seems you only like reading/reporting posts that mention ilegal stuff instead of actually reading the important ones, keep doing your job that you are better at that than actually trying to help people.

  • by zoeker2,

    zoeker2 zoeker2 Oct 14, 2014 9:28 AM in response to Csound1
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    Oct 14, 2014 9:28 AM in response to Csound1

    Okay, here some more information: I don't have the Creative Suite installed, if that would be of any help.

     

    The first time I experienced any graphic glitches was when I installed Yosemite Beta back in July. At that time I thought it had something to do with the Yosemite (and it actually might have) and they were limited to just the login screen pulsating between higher and lower brightness, beach ball forever, self-restart after a couple of minutes and, to make a long story short - the notebook being unusable. Since I needed it operational I reverted back to Mavericks and worked for a month and a half without any problems.


    Then, at the beginning of September I installed Yosemite Beta again. A couple of days ago I got the glitches again, this time however they were not at the login screen, but with anything at any time (i.e. cannot be isolated to using this or that application). Stripes, screen split in half having one desktop in one part, parts of another desktop mixed, font rendering issues, grey irresponsive screen after booting and so on and so forth, it has been described many many times, there are quite sufficient amount of screenshots but if you think that would help, I will take pictures and attach them too. What helped were two things:


    • booting without the ATI/AMD kernel extensions
    • intentionally overheating the notebook in the upside-down position


    Alongside this problem I'm also having an audio glitch many times a day, that also might or might not have something to do with the visual issue. It's irritating but not a showstopper like the problem above. I have been having it for more than a year so it's probably not connected.

  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 9:33 AM in response to zoeker2
    Level 9 (51,497 points)
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    Oct 14, 2014 9:33 AM in response to zoeker2

    Thanks for that info, I will add it to the rest. As yet there is simply not enough to see any correlations, but some items are beginning to reoccur. And even though you will find many models in this thread I am concentrating on 15" late 2011 MBP's. Hopefully more posters will supply real information instead of personal outbursts such as the previous post by jasoprano which is of no value when looking for a solution, or a cause.

     

    One question, other than kbd/mouse do you have any regularly connected peripherals and (if yes) how are they connected (OK 2 questions)

     

    And for clarification, does the problem consistently go away when you revert to Mavericks?, and is the Mac noticeably hotter running Yosemite than when running Mavericks?

  • by akamyself,

    akamyself akamyself Oct 14, 2014 9:38 AM in response to Csound1
    Level 1 (0 points)
    Oct 14, 2014 9:38 AM in response to Csound1

    Csound1 wrote:

     

    And even though you will find many models in this thread I am concentrating on 15" late 2011 MBP's.

    concentrating for what reason?

    and why not the early series?

    not trying to fight you this time, I know I did quite enough already, but I don't understand this statement at all.

  • by zoeker2,

    zoeker2 zoeker2 Oct 14, 2014 9:40 AM in response to Csound1
    Level 1 (0 points)
    Oct 14, 2014 9:40 AM in response to Csound1

    My MBP is an Early 2011 MBP, with

    Chipset Model: AMD Radeon HD 6490M.

     

    As to the peripherals:

    • external Dell monitor through Thunderbolt to DVI
    • due to the limited (2) number of USB ports, I have a USB hub attached to one of the ports. In the hub constantly connected are the kbd/mouse receiver and the headset.

     

    That's all.

  • by jmvana,

    jmvana jmvana Oct 14, 2014 9:48 AM in response to Csound1
    Level 1 (0 points)
    Oct 14, 2014 9:48 AM in response to Csound1

    Hey Csound1, could you detail the information that would be most helpful? This thread is gigantic and I'm not sure if user info is being compiled someplace, or what is useful for people looking for a fix.

     

    And everyone with this problem should check this site and complete his survey: https://people.cam.cornell.edu/~zc227/extras/early2011mbp_graphics.html

     

    *edit His survey been completed by more than 2,000 respondents so far. Here's a taste:

     

    Summary

    Which 2011 MacBook Pro model do you own?

     

     

     

    13" Core i5 2.3 GHz (MC700LL/A)251%
    13" Core i7 2.7 GHz (MC724LL/A)60%
    15" Core i7 2.0 GHz (MC721LL/A)53927%
    15" Core i7 2.2 GHz (MC723LL/A)62031%
    17" Core i7 2.2 GHz (MC725LL/A)20010%
    Late 2011: 13" Core i5 2.4 GHz (MD313LL/A)50%
    Late 2011: 13" Core i7 2.8 GHz (MD314LL/A)10%
    Late 2011: 15" Core i7 2.2 GHz (MD318LL/A)22511%
    Late 2011: 15" Core i7 2.4 GHz (MD322LL/A)1507%
    Late 2011: 17" Core i7 2.4 GHz (MD311LL/A)583%
    Other1377%

     

    Do you know which graphics processors are used in your MacBook Pro?

     

     

    AMD Radeon HD 6490M / Intel HD Graphics 3000 53527%
    AMD Radeon HD 6750M / Intel HD Graphics 3000 109455%
    AMD Radeon HD 6770M / Intel HD Graphics 3000 19510%
    Other683%
  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 9:44 AM in response to akamyself
    Level 9 (51,497 points)
    Desktops
    Oct 14, 2014 9:44 AM in response to akamyself

    akamyself wrote:

     

    Csound1 wrote:

     

    And even though you will find many models in this thread I am concentrating on 15" late 2011 MBP's.

    concentrating for what reason?

    Too much and insufficient data really, the model I chose is the one with the most posts containing hard information, a post that says "my 13" model is the same) is useless for data.

     

    I tend to think that a hardware issue is at the heart of this, but there are more than a few instances of the problem emerging after software changes or with Adobe's Creative Suite, not enough to draw conclusions from yet. I think it is more likely that a latent issue is being triggered by software demands, and if enough people quit yelling and supplied information we may find it. Find the trigger and the path to the cause is a lot easier.

     

    I don't have a Mac with this problem, so I rely on others for data, or not. I've got no skin in the game. I like conundrums.

  • by junkBookPro,

    junkBookPro junkBookPro Oct 14, 2014 9:46 AM in response to Csound1
    Level 1 (0 points)
    Oct 14, 2014 9:46 AM in response to Csound1

    It is not a refurbished, it is a very new, not used one. First replacement board was refurbished, visibly used, in a quite bad shape and had different serial number not matching my original serial number on the lid... moreover, for the first board I even got a quote for two type of repairs: one was "refurbished" replacement board and second, more expensive, was "new" replacement board... and, what is most interesting, I have rather high temperatures already on the new one.

     

    Csound1, make no mistake, am posting this more because of those who suffer to this issue (I can also sell my computer and stop posting, but I try to help)... as you may notice, I never replied to your posts, so this will be first and most probably it will be the last: I really do not understand why are you having this urge to intervene on something you do not know about... Let see how this looks from my perspective: You got the "Level 8" and that makes you knowing everything and better that all others in this forum? You have "Level 8" and that gives you right to intimidate me? like I am blind and have no brain, and you can see my computer from the inside even over the net?... When was the last time when you said "sorry, I made a mistake"?... I think now it is the time. It is time for a positive change. If you got the "Level 8", you probably deserved it, but this should make you even more responsible.


    Here is quote for you: "Nearly all men can stand adversity, but if you want to test a man's character, give him power." - Abraham Lincoln.


    Think about it.

  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 9:52 AM in response to jmvana
    Level 9 (51,497 points)
    Desktops
    Oct 14, 2014 9:52 AM in response to jmvana

    Machine type (regardless of model or age if it's later than 2010)

    Spec: Ram and HDD total size/available. Please note if it has been upgraded and if so with what

    Peripherals: What's connected, and how

    Software: What are the programs that you regularly use, are they up to date.

    OSX: what is your version, when did you update:

    Other: have you noticed any apparant correlations (ie: it's OK on one version of OSX but not on another, or with one version of an app but not another)

     

    That's about all I can handle frankly, if more details can help I guess I'll get to that when I know

     

     

    And thanks, I have done this in this thread a couple of times before, maybe it will get some response.

  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 9:57 AM in response to junkBookPro
    Level 9 (51,497 points)
    Desktops
    Oct 14, 2014 9:57 AM in response to junkBookPro

    junkBookPro wrote:

     

    It is not a refurbished, it is a very new, not used one.

    Logic boards for 2011 models went out of production when the model did, all boards are remanufactured (a nicer word for refurbished) except old ones that stayed on the shelf until now. Maybe you got one of them.

     

    And your post, welcome as it is would have been far more useful if it contained some information about the operating conditions. But I don't think that is why you are here.

  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 10:00 AM in response to zoeker2
    Level 9 (51,497 points)
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    Oct 14, 2014 10:00 AM in response to zoeker2

    Thanks.

  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 10:03 AM in response to jmvana
    Level 9 (51,497 points)
    Desktops
    Oct 14, 2014 10:03 AM in response to jmvana

    jmvana wrote:

     

    Hey Csound1, could you detail the information that would be most helpful? This thread is gigantic and I'm not sure if user info is being compiled someplace, or what is useful for people looking for a fix.

    Already posted

  • by akamyself,

    akamyself akamyself Oct 14, 2014 10:05 AM in response to Csound1
    Level 1 (0 points)
    Oct 14, 2014 10:05 AM in response to Csound1

    Csound1 wrote:

     

    akamyself wrote:

     

    Csound1 wrote:

     

    And even though you will find many models in this thread I am concentrating on 15" late 2011 MBP's.

    concentrating for what reason?

    Too much and insufficient data really, the model I chose is the one with the most posts containing hard information, a post that says "my 13" model is the same) is useless for data.

     

    I tend to think that a hardware issue is at the heart of this, but there are more than a few instances of the problem emerging after software changes or with Adobe's Creative Suite, not enough to draw conclusions from yet. I think it is more likely that a latent issue is being triggered by software demands, and if enough people quit yelling and supplied information we may find it. Find the trigger and the path to the cause is a lot easier.

     

    I don't have a Mac with this problem, so I rely on others for data, or not. I've got no skin in the game. I like conundrums.

    Well first of all, I never witnessed you asking for any information about the problem we are having or that you were trying to make any investigation for whatever reason, by the way.

    Keep in mind that most people affected have this one and only computer, probably make some sacrifices to buy one too and most of them also tried to follow the logic route first, which is to ask Apple.

    They start yelling, like you say, mostly because the way they are asked to pay when it haven't solved anything to many customers who, indeed, paid big bucks.

    And on top of that, some like me, have also been told by Apple that my 2011 computer was quite old by now (6 months ago) and that I should probably buy a new one, so yes, that makes people angry and can makes them yell too.

     

    But anyway, I think you already have more than enough information to know what is causing this problem by now, especially when people get a reball it usually gets a whole lot better at least for longer than an Apple fix.

    Any software causing this issue, even an OS, is mainly because of its need and use of the Discrete and obviously adobe products are part of them, iPhoto, iMovie, Final Cut, you name it...

    When you can get the computer to boot, since OSX can't just use the integrated to do it, if you avoid these softwares you should be good, I know I been since february.

     

    It's all been said already and since you're monitoring this thread, you already know that.

     

    But still, I don't understand why you would want to gather data anyway, you have not answered that.

  • by Csound1,

    Csound1 Csound1 Oct 14, 2014 10:15 AM in response to akamyself
    Level 9 (51,497 points)
    Desktops
    Oct 14, 2014 10:15 AM in response to akamyself

    akamyself wrote:

     

    Csound1 wrote:

     

    akamyself wrote:

     

    Csound1 wrote:

     

    And even though you will find many models in this thread I am concentrating on 15" late 2011 MBP's.

    concentrating for what reason?

    Too much and insufficient data really, the model I chose is the one with the most posts containing hard information, a post that says "my 13" model is the same) is useless for data.

     

    I tend to think that a hardware issue is at the heart of this, but there are more than a few instances of the problem emerging after software changes or with Adobe's Creative Suite, not enough to draw conclusions from yet. I think it is more likely that a latent issue is being triggered by software demands, and if enough people quit yelling and supplied information we may find it. Find the trigger and the path to the cause is a lot easier.

     

    I don't have a Mac with this problem, so I rely on others for data, or not. I've got no skin in the game. I like conundrums.

    Well first of all, I never witnessed you asking for any information about the problem we are having or that you were trying to make any investigation for whatever reason, by the way.

    Then you should go back to the early days of this (and other related) threads and look. I also answered your investigation question, you should read that as well, it's only a few posts away (or you could just look 4 lines back) , you already quoted the answer yourself.

     

    As for the rest of the post it is more noise without signal and it requires no reply.

  • by zoeker2,

    zoeker2 zoeker2 Oct 14, 2014 10:17 AM in response to Csound1
    Level 1 (0 points)
    Oct 14, 2014 10:17 AM in response to Csound1

    MacBook Pro (15-inch, Early 2011)

    Memory: 16 GB 1600 MHz DDR3 (RAM has been upgraded from 4 GB 1333 MHz Samsung if I'm not mistaken, to 16 GB 1600 MHz Corsair)

    Sidenote: According to the official specification the notebook doesn't support 1600 MHz but in practice it actually works.

    Storage: M4-CT256M4SSD2 (Crucial, has been upgraded from 500 GB Toshiba if I'm not mistaken)

    38.85 GB free of 253.42 GB

    Peripherals: As I noted earlier

    External DELL monitor through Thunderbolt to DVI cable

    USB hub with kbd/mouse receiver and headset

     

    Software: I keep all programs up to date regularly. Daily used programs include Mail, Chrome, Firefox, Office applications, Skype. Until recently (March to August) I also used VirtualBox a lot to run a Windows machine as I have been working from home. I've used the virtual machine for development. For a couple of months I played WoW but that was half a year ago.

     

    OSX: Yosemite Beta 6 (installed since September 2014). Before that Mavericks July-August. Before that Yosemite Beta 1 for a couple of weeks.


    Other: Yes, so far I have only had the problem under Yosemite, but next time I'm going to try test this under Linux to see what happens. Another important thing: when the problem occurred yesterday I was not able to start into Safe Mode, to do local recovery or to do Internet recovery . Absolutely nothing else worked as a solution other than removing the AMD/ATI extensions and overheating the notebook.

     

    That OK?

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