abelliveau

Q: 2011 MacBook Pro and Discrete Graphics Card

I have an early 2011 MacBook Pro (2.2 GHz Intel Core i7, 8 GB 1333 MHz DDR3 memory) running OS 10.8.2.  It has two graphics components: an AMD Radeon HD 6750M and a built-in Intel HD Graphics 3000. Since I've had the computer, the screen would get a blue tint when the computer switched between them.

 

However, as of two days ago, the problem has become substantially more severe.  The computer was working fine, when all of a suddent the screen when completely blue.  I had to force restart the computer.  Since then, the screen has gone awry on numerous occassions - each time necessitating a hard reset.

 

I installed gfxCardStatus, and have discovered that the computer runs fine using the integrated card, but as soon as I switch to the discrete card - the screen goes .

 

I am just wondering what my options are (any input on any of these would be appreciated!):

 

1) Replace the logic board.  Would this necessarily fix the issue?

 

2) Is there any way to "fix" the graphics card? 

 

3) Keep using gfxCardStatus and only use the integrated graphics card.  This is definitely the easiest/cheapest option, but to have such a computer and not be able to use the graphics card seems like a real shame.

 

4) Is there any other alternative?

 


MacBook Pro, OS X Mountain Lion (10.8.2), 2.2 GHz Intel Core i7, 8 GB memory

Posted on Feb 1, 2013 4:45 PM

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Q: 2011 MacBook Pro and Discrete Graphics Card

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  • by aschill,

    aschill aschill Nov 5, 2013 4:54 AM in response to aschill
    Level 1 (0 points)
    Nov 5, 2013 4:54 AM in response to aschill

    Tried to reboot in normal mode but ended up at the blue screen. Back in safe mode now, which seems to work without gfxCardStatus and smcFanControl. I'm out of ideas.

  • by David Nazar,

    David Nazar David Nazar Nov 5, 2013 5:09 AM in response to abelliveau
    Level 1 (8 points)
    Nov 5, 2013 5:09 AM in response to abelliveau

    I found something that can maybe help :

     

    Solution given by Davide Pasca
    To follow on my previous suggestion. It's actually better to boot in shell mode, instead of waiting for the Mac to overheat.
    - Press Cmd + s at start, and wait for the shell come up
    - At the prompt, type:

    mount -uw /
    mv /System/Library/Extensions/AMD* ~/Desktop/
    shutdown -h now

    ..restart and it will work. I just tested it with Mavericks, that reinstalled the AMD drivers and wouldn't boot again.

     

    Source : http://www.mactrast.com/2013/10/owners-early-2011-macbook-pro/

     

    I have not tried yet.but I will tonight.

  • by edevera,

    edevera edevera Nov 5, 2013 5:12 AM in response to David Nazar
    Level 1 (0 points)
    Nov 5, 2013 5:12 AM in response to David Nazar

    After having had my laptop repaired three times (with Apple claiming having replaced the logic board with a new one each time) and the screen as well the last time, I am almost certain that the whole thing has to do with the latest SMC firmware update (http://support.apple.com/kb/dl1633). I have experienced the computer going wrong everytime I had that firmware installed. I am heading down to the Apple Store for the fifth time to try to either get my money back or check in the computer for another time.

  • by elihidalgo,

    elihidalgo elihidalgo Nov 5, 2013 5:26 AM in response to David Nazar
    Level 1 (0 points)
    Nov 5, 2013 5:26 AM in response to David Nazar

    I found something that can maybe help :

     

     

     

    Solution given by Davide Pasca

    To follow on my previous suggestion. It's actually better to boot in shell mode, instead of waiting for the Mac to overheat.

    - Press Cmd + s at start, and wait for the shell come up

    - At the prompt, type:

     

    mount -uw /

    mv /System/Library/Extensions/AMD* ~/Desktop/

    shutdown -h now

     

    ..restart and it will work. I just tested it with Mavericks, that reinstalled the AMD drivers and wouldn't boot again.

     

     

     

    Source : http://www.mactrast.com/2013/10/owners-early-2011-macbook-pro/

     

     

     

    I have not tried yet.but I will tonight.

     

     

     

    Tried it... Unfortunately it didn't work for me

  • by odarellmc,

    odarellmc odarellmc Nov 5, 2013 5:57 AM in response to abelliveau
    Level 1 (0 points)
    Nov 5, 2013 5:57 AM in response to abelliveau

    gfxCardStatus now freezes my computer anytime I try to switch to discrete graphics. Anyone else experienced this?

  • by Flamenco13,

    Flamenco13 Flamenco13 Nov 5, 2013 6:06 AM in response to odarellmc
    Level 1 (0 points)
    Nov 5, 2013 6:06 AM in response to odarellmc

    That the whole point of this thread.  The discrete GPU kills the machine after it's physical connection to the motherboard becomes unstable. 

     

    You use gfxCardStatus to prevent it from switching on.  Your options:  Get used to using the integrated GPU, get a new motherboard, or get a new computer.

  • by aschill,

    aschill aschill Nov 5, 2013 6:06 AM in response to abelliveau
    Level 1 (0 points)
    Nov 5, 2013 6:06 AM in response to abelliveau

    Sorry for spamming, but a problem that I think has been mentioned before, I just can't find the post.

     

    While in safe mode (the only mode that works for me) I switched gfxCardStatus to "Discrete only", which worked fine. I then tried to switch to "Integrated only", which resulted in the prompt "You can't switch to Integrated Only while the following item is running: External Display".

     

    When I open "Displays" in system preferences I can't see any external displays, however, SwitchResX shows an "Unknown External Display". The last time I used an external display was a couple of weeks ago, so quite a while before the problems started.

     

    Is there any way to force a universal disable of external displays?

  • by ldipenti,

    ldipenti ldipenti Nov 5, 2013 6:15 AM in response to Flamenco13
    Level 1 (0 points)
    Nov 5, 2013 6:15 AM in response to Flamenco13

    Flamenco13 wrote:

     

    That the whole point of this thread.  The discrete GPU kills the machine after it's physical connection to the motherboard becomes unstable. 

     

    You use gfxCardStatus to prevent it from switching on.  Your options:  Get used to using the integrated GPU, get a new motherboard, or get a new computer.

    I'm using my MBP with only integrated graphics and I have to say, it is not flawless. Yesterday I was watching a video using the Air Video Server streaming through my ATV and at some point the MBP rebooted itself.


  • by Flamenco13,

    Flamenco13 Flamenco13 Nov 5, 2013 6:16 AM in response to aschill
    Level 1 (0 points)
    Nov 5, 2013 6:16 AM in response to aschill

    I also had the 'external monitor issue' with no monitor attached.  It prevented me from booting, so gfxCardStatus was of no use.

     

    Boot into single user mode, then move the discrete GPU drivers out so the boot sequence will not try to enable it.  You will have BAD graphics, but bad graphics is better than no graphics.

     

    see https://discussions.apple.com/message/22710793#22710793.

  • by aschill,

    aschill aschill Nov 5, 2013 6:28 AM in response to Flamenco13
    Level 1 (0 points)
    Nov 5, 2013 6:28 AM in response to Flamenco13

    Flamenco13: I've already moved the drivers thanks to your tip, that was what let me boot into safe mode in the first place. Before I moved the drivers I couldn't boot into safe mode. Updating the system resulted in having to move the drivers again. I'm currently in safe mode and able to switch to discrete graphics without any problems, however trying to switch to intergrated resulted in the error message above.

  • by p4t0,

    p4t0 p4t0 Nov 5, 2013 6:45 AM in response to edevera
    Level 1 (5 points)
    Nov 5, 2013 6:45 AM in response to edevera

    I am following all the threads about this problem as I have the early 2011 model and have strong indications that this SMC update has, at least a bit, something with this problem. Coming from the windows/linux world and assembling my computers for more than 17 years, I already broke my fair share of motherboards due to bad bios upgrades. With time you learn that you apply a bios upgrade only to solve a problem that is happening in your motherboard. If your computer is running fine you don't need to do anything.

    Even attesting this, I don't believe that Apple had pushed a bad SMC update. Maybe it trigged the problem, but it is not the main cause.

    When the 6750m was launched I read about some people experimenting to over clock this chip:

     

    By default 6750M runs 600/800 (core/mem) at 1.00V, however these clocks run fine at 0.855V. This means it ispossible to overclock using lower than stock voltage which will enable faster performance and lower operating temperatures (e.g. 750/950 at 0.955V). A win/win situation. You can always choose to overvolt (>1V) for a higher overclock (above 800 core). I'm not responsible for any damage to your hardware as a result of this guide, exercise caution and keep an eye on your GPU's temperature.

     

     

    FINAL UPDATE : ~800/900 @ 0.955V is the best all-round overclock. Performance gains through overvolting and going above 800 core and 900 mem are minimal and not recommended.

     

    If this is really true, this chip is suffering the effects of over-voltage. In fact most of the images about this problem shows a typical Vram error. The banding and blocks of color are the result of the bad sectors that couldn't be mapped out. Maybe it is the reason where some people could boot and use the discrete gpu until an affected area of the memory is requested.

    Well, this is just conjectures from my part, based in everything I am reading about this problem.

     

    My SMC is this one:

     

    SMC Version (system):    1.69f3

     

    Maybe my conclusions are completely wrong, but I am curious to know how many of you didn't update the firmware. I believe that this update could have trigged I voltage rise on the gpu and Vram. As the overclockers concluded the chip is already overclocked by default, a minimal voltage change could fry the components.

    (just to add to the situation, I checked the 'software update' right now and the SMC 1.7 isn't showing anymore. Weird…)

    *sorry for my bad english :-/

  • by Flamenco13,

    Flamenco13 Flamenco13 Nov 5, 2013 6:46 AM in response to aschill
    Level 1 (0 points)
    Nov 5, 2013 6:46 AM in response to aschill

    I never had attached a display to my laptop, but gfxCardStatus still showed it as having one attached.  If you removed your drivers, you are probably using the integrated even though the gfxCardStatus menu says discrete. 

     

    I could never find a way to force the system to ignore the phantom external monitor.

  • by aschill,

    aschill aschill Nov 5, 2013 6:52 AM in response to Flamenco13
    Level 1 (0 points)
    Nov 5, 2013 6:52 AM in response to Flamenco13

    You might be right about the integrated drivers being used despite the menu saying discrete. Anyways, I took some screenshots in case anyone is interested: http://imgur.com/a/MiFIf

     

    The system profiler shows the following info for the discrete gfx card:

     

    AMD Radeon HD 6490M:

     

      Chipset Model:          AMD Radeon HD 6490M

      Type:          GPU

      Bus:          PCIe

      PCIe Lane Width:          x8

      VRAM (Total):          256 MB

      Vendor:          ATI (0x1002)

      Device ID:          0x6760

      Revision ID:          0x0000

      ROM Revision:          113-C0170H-521

      gMux Version:          1.9.23

      EFI Driver Version:          01.00.521

      Displays:

    Display:

      Resolution:          1680 x 1050

      Pixel Depth:          32-Bit Color (ARGB8888)

      Main Display:          Yes

      Mirror:          Off

      Online:          Yes

     

    And the following for the integrated:

     

    Intel HD Graphics 3000:

     

      Chipset Model:          Intel HD Graphics 3000

      Type:          GPU

      Bus:          Built-In

      VRAM (Total):          384 MB

      Vendor:          Intel (0x8086)

      Device ID:          0x0116

      Revision ID:          0x0009

      gMux Version:          1.9.23

  • by rguerran,

    rguerran rguerran Nov 5, 2013 7:00 AM in response to p4t0
    Level 1 (0 points)
    Nov 5, 2013 7:00 AM in response to p4t0

    Might be just a coincidence, but my mbp started to present the issues right after the SMC update.

    So, there comes the question : Is there a way to rollback a SMC update ?

  • by teebeau,

    teebeau teebeau Nov 5, 2013 7:03 AM in response to GregD.MacUser
    Level 1 (0 points)
    Nov 5, 2013 7:03 AM in response to GregD.MacUser

    @GregD.MacUser I'm parisian too, pls send me an email to t@_-d_-e-_s-_-a-_DOT_-r-_-s-_ (sans les tirets et underscores)

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